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Long-Term Care Resources

# Organization NameSubject
1Abingdon Regional Licensing Office
190 Patton Street ,Abingdon, VA 24210
Phone: 1-276-676-5490.     |     Website:
Virginia Social Services, Department of (DSS)
2Administration for Community Living (ACL)
330 C St SW ,Washington, DC 20201
Phone: 1-202-401-4634.     |     Website:
The ACL was created around the fundamental principle that older adults and people with disabilities of all ages should be able to live where they choose, with the people they choose, and with the ability to participate fully in their communities. By funding services and supports provided by networks of community-based organizations, and with investments in research and innovation, ACL helps make this principle a reality for millions of Americans.
United States Government
3Aging Parents and Elder Care
950 TOWER LANE, 6th FLOOR ,Foster City, CA 94404
Advice, comprehensive checklists, and links to key resources ... designed to make it easier for caregivers to quickly find the information they need ... and avoid missing things that are important in the care for their loved one.
4Alexandria Area Agency on Aging
1610 Forest Avenue Suite 100 ,Henrico, VA 23229
Phone: 1-804-552-3502.     |     Website:
Virginia Department for the Aging
5Alzheimer's Association
Central and Western Virginia Chapter
1160 Pepsi Place, Suite 306 ,Charlottesville, VA 22901
Phone: 1-434-973-6122.     |     Website:
Virginia Chapters provide support for patients and their families, educate public and professional segments on Alzheimer''s disease and related disorders and provide support for research.
Alzheimer's Disease
6Alzheimer's Association
Greater Richmond Chapter
4600 Cox Rd., Suite 130 ,Glen Allen, VA 23060
Phone: 1-804-967-2580.     |     Website:
Virginia Chapters provide support for patients and their families, educate public and professional segments on Alzheimer''s disease and related disorders and provide support for research.
Alzheimer's Disease
7Alzheimer's Association
Southeastern Virginia Chapter
6350 Center Drive, Suite 102 ,Norfolk, VA 23502
Phone: 1-757-459-2405.     |     Website:
Virginia Chapters provide support for patients and their families, educate public and professional segments on Alzheimer''s disease and related disorders and provide support for research.
Alzheimer's Disease
8Alzheimer's Association
National Capital Area Chapter
3701 Pender Drive, Suite 400 ,Fairfax, VA 22030
Phone: 1-703-359-4440.     |     Website:
Virginia Chapters provide support for patients and their families, educate public and professional segments on Alzheimer''s disease and related disorders and provide support for research.
Alzheimer's Disease
9American Association of Homes and Services for the Aging (AAHSA)
2519 Connecticut Ave, NW ,Washington, DC 20008-1520
Phone: 1-202-783-2242.     |     Website:
LeadingAge’s Consumer Hub offers information and support to help people make the most of the aging experience. This includes a directory of not-for-profit organizations committed to meeting people’s needs and preferences as they age.
Assessment Options
10American Association of Retired Persons (AARP)
AARP Membership Communications
601 E Street, NW ,Washington, DC 20049
Phone: 1-202-434-3525.     |     Website:
The AARP offers membership benefits to people age 50 and older. Membership allows you to access a wide variety of programs and benefits: travel services and discounts and financial services, including health and life insurance products. Community service programs may include driver education, health and medical advocacy and counseling services, legal counseling and social outreach and support programs.
American Association of Retired Persons
11American Board of Medical Specialties
The ABMS Public Education Program
400 Perimeter Center Terraces North Terraces, Suite 290 ,Atlanta, GA 30346
The Certified Doctor Locator and Verification Service allows public to verify the board certification status of any physician who is certified by one or more of the 24 member boards of the ABMS and who has subscribed to be listed. This service also allows the public to locate a board certified physician in his or her area (by zip code).
Physicians (Also Doctors)
12American Health Care Association
1201 L Street, NW ,Washington, DC 20005
Phone: 202-842-4444.     |     Website:
As the nation’s largest association of long term and post-acute care providers, AHCA advocates for quality care and services for frail, elderly, and disabled Americans.
Nursing Facilities
13American Hospital Association (AHA)
Chicago Headquarters
155 Wacker Drive ,Chicago, IL 60606
Phone: 1-312-422-3000.     |     Website:
The national organization that represents and serves all types of hospitals, health care networks, their patients and communities.
14Appalachian Agency for Senior Citizens
P.O. Box 765 ,Cedar Bluff, VA 24609-0765
Phone: 1-276-964-4915.     |     Website:
Virginia Area Agencies on Aging
15Arlington Agency on Aging
2100 Washington Boulevard, 4th Floor ,Arlington, VA 22204
Phone: 1-703-228-1700.     |     Website:
The Arlington Agency on Aging serves Arlington residents aged 60 and older by providing to them and their families, friends and caregivers information on, assistance in accessing, and referrals to services and resources available for older residents of Arlington County.
Virginia Area Agencies on Aging
16Association of American Medical Colleges (AAMC)
2450 N Street, NW ,Washington, DC 20037-1126
Phone: 1-202-828-0400.     |     Website:
A nonprofit association comprised of course-accredited medical schools/teaching hospitals.
17Bay Agency on Aging, Inc.
5306 Old Virginia Street ,Urbanna, VA 23175
Phone: 1-804-758-2386.     |     Website:
Bay Aging is the premier provider of programs and services for people of all ages.
Virginia Area Agencies on Aging
18Capital Area Agency on Aging-Senior Connections
24 East Cary Street ,Richmond, VA 23219
Phone: 1-804-343-3000.     |     Website:
Senior Connections serves as an advocacy and education organization focusing on issues that impact current and future retirees.
Virginia Area Agencies on Aging Virginia Long-Term Care Ombudsman, Office of the S
Senior Care and Home Care Directory as well as National Senior Care and Home Care Directory at
Caregivers's Senior Care Resources
Provides a comprehensive listing of resources for housing, transportation, home care, end-of-life care, legal, financial planning and management and health care. You will also be able to access articles that include how-to guides and even a blog on senior care issues.
CareGuide is the first care management company to deliver consumer and employee solutions through an advanced Internet platform, complemented by a call center and a network of in-home professionals. As a result, CareGuide empowers families with the resources to assess, plan, manage, and monitor care at every step of the aging process.
Provides information on needs assessment, CareScount ratings, caretaker tools, and community reviews for nursing homes, assisted living, home health and hospice.
Assessment Options
23Catawba Hospital
P.O. Box 200 ,Catawba, VA 24070-0200
Phone: 1-540-375-4201.     |     Website:
A psychogeriatric facility is designed to meet the special mental health needs of the geriatric population. These facilities are operated by DMHRSAS.
Virginia Psychogeriatric Facilities
24Centers for Medicare and Medicaid Services (CMS)
CMS is the federal agency that administers Medicare, Medicaid and the State Children''s Health Insurance Program (SCHIP). CMS provides health insurance for over 74 million Americans through Medicare, Medicaid and SCHIP. The majority of these individuals receive their benefits through the fee-for-service delivery system, however, an increasing number are choosing managed care plans.
Medicaid Medicare United States Government
25Central Regional Licensing Office
1604 Santa Rosa Road Wythe Building, Suite 130 ,Richmond, VA 23229-5008
Phone: 1-804-662-9743.     |     Website:
Virginia Social Services, Department of (DSS)
26Central Virginia Area Agency on Aging
501 12th Street ,Lynchburg, VA 24501
Phone: 1-434-385-9070.     |     Website:
CVAAA is committed to providing affordable and individualized assistance in obtaining and coordinating services. Programs are offered without regard to sex, race, disability, religious belief or national origin. Most are provided to clients free of charge, and no person is refused service because of inability to pay.
Virginia Area Agencies on Aging
27Central Virginia Legal Aid Society
101 West Broad Street, Suite 101 ,Richmond, VA 23220
Phone: 1-804-648-1012.     |     Website:
Central Virginia Legal Aid Society (CVLAS) provides free civil (non-criminal) legal assistance to low income people who have legal problems arising in the cities of Richmond, Petersburg, Hopewell, Colonial Heights and Charlottesville and the counties of Albemarle, Charles City, Chesterfield, Dinwiddie, Fluvanna, Goochland, Greene, Hanover, Henrico, Louisa, Nelson, New Kent, Powhatan, Prince George and Surry.
Guardianship, Adult
28Circle Center Adult Day Services
4900 West Marshall Street ,Richmond, VA 23230
Phone: (804) 355-5717.     |     Website:
Circle Center Adult Day Services provides the Richmond, VA, community with high-quality, cost-effective daycare for frail or functionally-impaired older adults, and respite, education and support for their caregivers. Services and activities are structured to improve the participant''s physical, cognitive, and mental capabilities. The caregiver, knowing their loved one is safe and supervised, gets respite and time for other responsibilities.
Adult Day Care Centers
29Crater District Area Agency on Aging
23 Seyler Drive ,Petersburg, VA 23805
Phone: 1-804-732-7020.     |     Website:
Our mission is to effectively facilitate an increased accessibility of information which will be beneficial in helping seniors and caregivers to maintain their autonomy and dignity while strengthening their faith in the humanity and kindness of others.
Virginia Area Agencies on Aging
30Department of Housing and Urban Development (HUD)
600 East Broad Street Third Floor ,Richmond, VA 23219-4920
Phone: 1-804-822-4807.     |     Website:
Housing Counseling for Homebuyers and Renters
Apartment Lifestyle Options
31District Three Governmental Cooperative
4453 Lee Highway ,Marion, VA 24354-4270
Phone: 1-276-783-8157 .     |     Website:
We are dedicated to improving the quality of life for our citizens, especially those who are elderly and those who need assistance with transportation. While some of our services are available to all citizens, we focus on serving those people who need us most. Our services are designed to help our citizens to live independently and productively as long as possible. We promote self-sufficiency and family care-giving.
Virginia Area Agencies on Aging
32Eastern Regional Licensing Office
291 Independence Boulevard Pembroke Office Park IV, Suite 300 ,Virginia Beach, VA 23462
Phone: 1-757-491-3990.     |     Website:
Licensing/Regulation Authorities
33Eastern Shore Area Agency on Aging - Community Action Agency, Inc.
P.O. Box 415 ,Belle Haven, VA 23306
Phone: 1-757-442-9652.     |     Website:
Virginia Area Agencies on Aging
34Eastern State Hospital Hancock Geriatric Treatment Center
4601 Ironbound Road ,Williamsburg, VA 23188-2652
Phone: 1-757-253-5161.     |     Website:
Eastern State Hospital, located in Williamsburg, Virginia, was founded in 1773 with a well intentioned emphasis on community focused mental health care.
Virginia Psychogeriatric Facilities
120 Tredegar Street ,Richmond, VA 23219
EnergyShare is a program underwritten by Dominion Virginia Power and public contributions to assist Virginians who need financial aid with any home heating bill - oil, coal, wood, gas, kerosene or electricity.
36Fairfax Area Agency on Aging
12011 Government Center Pkwy, Suite 708 ,Fairfax, VA 22035-5411
Phone: 1-703-324-7948.     |     Website:
We provide information, education and referrals to older adults, adults with disabilities and caregivers.
Virginia Area Agencies on Aging
37Fairfax Regional Licensing Office
3701 Pender Drive, Suite 125 ,Fairfax, VA 22030
Phone: 1-703-934-1505.     |     
Virginia Social Services, Department of (DSS)
38Guide Dog Foundation for the Blind, Inc.
371 East Jericho Turnpike ,Smithtown, NY 11787-2976
Phone: 1-631-930-9000.     |     Website:
Free dogs, training and placement paid for through private donations.
Dogs, Guide and Seeing Eye
39Guiding Eyes for the Blind, Inc.
611 Granite Springs Road ,Yorktown Heights, NY 10598
Phone: 1-914-245-4024.     |     Website:
Internationally accredited guide dog school providing greater independence, dignity, and new horizons of opportunity
Dogs, Guide and Seeing Eye
40Health and Human Services
200 Independence Ave, SW ,Washington, DC 20201
The Department of Health and Human Services (HHS) is the United States government’s principal agency for protecting the health of all Americans and providing essential human services, especially for those who are least able to help themselves.
United States Government
LTCQ, headquartered in Phoenix, AZ, is the leading nationwide (50 states) consumer buying service for long-term care insurance. LTCQ is an independent and objective provider of consumer education and information pertaining to long-term care insurance, including providing free policy and company comparison quotes on the top-ranked insurance companies providing long-term care insurance. LTCQ functions on a direct-basis with consumers – over the phone, mail, and Internet.
Insurance, Health Long-Term Care Insurance
42Jefferson Area Board for Aging
674 Hillsdale Drive ,Charlottesville, VA 22901
Phone: 1-434-817-5222.     |     Website:
Promoting, establishing and preserving sustainable communities for healthy aging that benefit individuals and families of all ages.
Virginia Area Agencies on Aging
43Joint Commission on Accreditation of Health Care Organizations (JCAHO)
Office of Quality Monitoring/Complaint Unit
601 13th Street, NW Suite 1150N ,Washington, DC 20005
Phone: 1-630-792-5900.     |     Website:
Accredits hospitals/health care organizations for administrative, medical, facility and quality of care issues. Has active complaint department to assist consumers.
Joint Commission on Accreditation of Health Care O
44Lake Country Area Agency on Aging
1105 West Danville St. ,South Hill, VA 23970
Phone: 1-434-447-7661.     |     Website:
The mission of LCAAA is to serve as an advocate for persons 60 years and older by helping them to achieve a better quality of life to secure and maintain independence and dignity in a home environment for older individuals who are capable of self care with the appropriate supportive services to remove individual and social barriers to economic and personal independence for older individuals and to provide a continuum of care to the vulnerable elderly, serving those older individuals most at risk of institutionalization.
Virginia Area Agencies on Aging
45Library and Resource Center
395 Azalea Avenue ,Richmond, VA 23227
Phone: 1-804-371-3661.     |     Website:
The mission of the Department for the Blind and Vision Impaired is to empower blind, visually impaired, and deafblind individuals to achieve their maximum level of employment, education, and personal independence.
Virginia Visually Handicapped, Department for the
46Long Term Care Administrators
9960 Mayland Drive, Suite 300 5th Floor ,Henrico, VA 23233-1463
Phone: 1-804-367-4515.     |     Website:
Virginia Licensing Board, State Professional Licen
47Loudoun County Area Agency on Aging
215 Depot Court, SE ,Leesburg, VA 20175
Phone: 1-703-777-0257.     |     Website:
The AAA mission is to foster independence, healthy aging, and improve the quality of life for older adults and their caregivers through comprehensive programs and services.
Virginia Area Agencies on Aging
48Medicare Handbook, FAQS and other information.
600 E. Broad Street ,Richmond, VA 23219
Phone: 1-804-786-7933.     |     Website:
2011 Medicare Handbook
49Mountain Empire Older Citizens, Inc.
P.O. Box 888 ,Big Stone Gap, VA 24219-0888
Phone: 1-276-523-4202.     |     Website:
Mountain Empire Older Citizens, Inc. was organized in 1974 and is designated as the area agency on aging and public transit provider for Wise, Lee and Scott Counties and City of Norton in the southwestern tip of Virginia in the mountains of central Appalachia.
Virginia Long-Term Care Ombudsman, Office of the S
50National Adult Day Services Association (NADSA)
is the leading voice of the rapidly growing adult day services (ADS) industry and the national focal point for ADS providers. Our members include adult day center providers, state associations of providers, corporations, educators, students, retired workers and others interested in working to build better lives for adults in adult day programs every day. We are positively impacting the lives of participants, families, communities and our nation.
Adult Day Care Centers
51National Association for Home Care
228 7th Street, SE ,Washington, DC 20003
Phone: 1-202-547-7424.     |     Website:
The National Association for Home Care & Hospice is the nation''s largest trade association representing the interests and concerns of home care agencies, hospices, and home care aide organizations.
Home Care
52National Association of Insurance Commissioners (NAIC)
2301 Mcgee Street, Suite 800 ,Kansas City, MO 64108-2662
Phone: 1-816-783-8300.     |     Website:
The mission of the NAIC is to assist state insurance regulators, individually and collectively, in serving the public interest and achieving fundamental insurance regulatory goals in a responsive, efficient and cost effective manner, consistent with the wishes of its members.
Long-Term Care Insurance
53National Clearinghouse for Long-Term Care Information
Administration on Aging ,Washington, DC 20201
Phone: 2026190724.     |     Website:
The U.S. Department of Health and Human Services developed this website to provide information and resources to help you and your family plan for future long-term care (LTC) needs.
Community Services
54National Family Caregivers Association (NFCA)
10400 Connecticut Ave., Suite 500 ,Kensington, MD 20895-3944
Phone: 1-301-942-6430.     |     Website:
Advocacy organization with tips and statistics on caregiving in America.
55National Indian Council on Aging (NICOA)
10501 Montgomery Boulevard NE, Suite 210 E-mail: ,Albuquerque, NM 87111
Phone: 1-505-292-2001.     |     Website:
NICOA works to bring about improved, comprehensive services to American Indian and Alaska Native elders to enhance communication and cooperation with service provider agencies, disseminate information on available resources to the Indian community and work with resources. Under federal grants, NICOA obtains Indian-specific health data from the Health Care Financing Administration (HCFA). The Indian Health Service analyzes the data and provides summaries to Indian tribes, Indian health care providers and urban Indian health programs.
Native Americans
56National Institute on Aging (NIA)
Building 31, Room 5C27 31 Center Drive, MSC 2292 ,Bethesda, MD 20892
Phone: 1-301-496-1752.     |     Website:
One of the National Institutes of Health (NIH), the NIA is the principal biomedical research agency of the United States Government. The NIA promotes healthy aging by conducting and supporting biomedical, social and behavioral research and public education.
United States Government
57National Senior Citizens Law Center (NSCLC)
1444 Eye Street NW, Suite 1100 ,Washington, DC 20005
Phone: 1-202-289-6976.     |     Website:
NSCLC analyzes ADA requirements affecting older clients and traditional procedures governing the creation of guardianships and conservatorships. Emphasizes due process protections for persons who are subjects of such proceedings and least restrictive alternatives available to achieve necessary results.
Guardianship, Adult
58New River Agency on Aging
141 East Main Street, Suite 500 ,Pulaski, VA 24301
Phone: 1-540-980-7720.     |     Website:
The New River Valley Agency on Aging to support and enhance the lives of older adults, their families, and caregivers through advocacy, information, and services.
Virginia Area Agencies on Aging
59Northern Regional Licensing Office
170 West Shirley Ave, Suite 200 ,Warrenton, VA 20186
Phone: 1-540-347-6345.     |     Website:
Licensing/Regulation Authorities
60Northern Virginia Long-Term Care
12011 Government Center Parkway, Suite 708 ,Fairfax, VA 22035-1104
Phone: 1-703-324-5861.     |     Website:
The Northern Virginia Long-Term Care Ombudsman Program was established in 1985 to advocate for persons receiving long-term care services to ensure the highest quality of life and care and serves the jurisdictions of Alexandria, Arlington, Fairfax, Loudoun and Prince William through their Area Agencies on Aging.
Virginia Long-Term Care Ombudsman, Office of the S
61Nursing Home Compare
The primary purpose of this tool is to provide detailed information about the performance of every Medicare and Medicaid certified nursing home in the country. Important Information on Nursing Home Compare and other resources, including the Guide to Choosing a Nursing Home, and Nursing Home Checklist are also available to help you with your nursing home choice.
Nursing Facilities United States Government
62Office of Managed Care Ombudsman
Tyler Building, 1300 E. Main St E-mail: ,Richmond, VA 23219
Phone: 1-804-371-9032.     |     Website:
The principal function of the Managed Care Ombudsman is to help Virginia consumers who have health care insurance provided by a Managed Care Health Insurance Plan (MCHIP), such as a Health Maintenance Organization or Preferred Provider Organization. The Managed Care Ombudsman will promote and protect the interests of covered persons under MCHIPs in the Commonwealth.
Licensing/Regulation Authorities
63Paying for Senior Care
Our mission is to assist the elderly, caregivers and families in finding the means to pay for senior care. We believe that many options exist and often times the challenge lies in locating programs and understanding their benefits and eligibility criteria. To that end, we provide a database on our website of 300+ programs and options that help pay for or reduce the cost of caring for a loved one. We offer interactive tools that help individuals search the database to find programs and options which are relevant to their specific situations.
Insurance, Health Long-Term Care Insurance
64Peninsula Agency on Aging
739 Thimble Shoals Blvd., Suite 1006 ,Newport News, VA 23606-3585
Phone: 1-757-873-0541.     |     Website:
The mission of Peninsula Agency on Aging, Inc. is to support the independence and quality of life of Peninsula residents primarily 60 years and over by advocating, arranging, or providing vital human services.
Virginia Area Agencies on Aging
65Peninsula Aging and Disability Resource Network (PADRN)
3901 Treyburn Dr. Suite 100 ,Williamsburg, VA
Phone: 757-345-6277.     |     Website:
PADRN provides a simple directory where one can find both public and private providers of long-term support services in Virginia''''s Peninsula Region
Community Services
66Peninsula Aging and Disability Resource Network
3901 Treyburn Dr, Suite 100 ,Williamsburg, Va 23185
Phone: 1-757-345-6277.     |     Website:
The Peninsula Aging & Disability Resource Network, PADRN, is designed to be a simple directory where one can find both public and private providers of long-term support services. PADRN represents the four cities and two counties comprising Virginia’s Peninsula area.
Virginia Area Agencies on Aging
67Peninsula Regional Licensing Office
2600 Washington Ave, Suite 202 ,Newport News, VA 23607
Phone: 1-757-247-8020.     |     Website:
Virginia Social Services, Department of (DSS)
68Piedmont Geriatric Hospital
5001 E. Patrick Henry Highway ,Burkeville, VA 23922
Phone: 1-434-767-4401.     |     Website:
Virginia Psychogeriatric Facilities
69Piedmont Regional Licensing Office
1351 Hershberger Road, Suite 210 ,Roanoke, VA 24012
Phone: 1-540-204-9632.     |     
Virginia Social Services, Department of (DSS)
70Piedmont Senior Resources Area Agency on Aging
P.O. Box 398 ,Burkeville, VA 23922
Phone: 1-804-767-5588.     |     Website:
Virginia Area Agencies on Aging
71Prince William Area Agency on Aging
5 County Complex Court, Suite 240 ,Woodbridge, VA 22192
Phone: 1-703-792-6400.     |     Website:
Virginia Area Agencies on Aging
72Railroad Retirement Board
400 N. 8th Street Suite 470 ,Richmond, VA 23219-4819
The Railroad Retirement Board helps the Health Care Financing Administration Administer Medicare for railroad retirement beneficiaries. Call toll free number to locate the office nearest you.
Railroad Retirement Board
73Rappahannock Area Agency on Aging, Inc.
171 Warrenton Rd. ,Fredericksburg, VA 22405
Phone: 1-540-371-3375.     |     Website:
Jurisdiction served: counties of Caroline, Spotsylvania, Stafford and King George City of Fredericksburg.
Virginia Area Agencies on Aging
74Rappahannock-Rapidan Community Services Board
P.O. Box 1568 ,Culpeper, VA 22701
Phone: 1-540-825-3100.     |     Website:
Virginia Area Agencies on Aging
75Regional Offices/Licensing Programs Department of Social Services
801 E. Main Street, 9th Floor ,Richmond, VA 23219
Phone: 1-804-762-7165.     |     Website:
Virginia Social Services, Department of (DSS)
76Senior Navigator
Senior Navigator is a nonprofit organization dedicated to helping seniors and caregivers. Our SeniorNavigator Centers are ready to assist you in becoming a SeniorNavigator and to help people without Internet access find the information they need.
Adult Day Care Centers Alzheimer's Disease Assessment Options Assisted Living Facilities Community Services Nursing Facilities
77Senior Services of Southeastern Virginia
6350 Center Drive Building 5, Suite 101 ,Norfolk, VA 23502
Phone: 1-757-461-9481.     |     Website:
Senior Services develops and operates coordinated programs that assist seniors 60 and older, their families and caregivers, and serves as a resource center for adults with disabilities.
Virginia Long-Term Care Ombudsman, Office of the S
Search Senior Housing Net''s comprehensive guide to retirement communities, assisted living residences, Alzheimer''s facilities, and nursing homes nationwide.
Assisted Living Facilities Nursing Facilities
79Shenandoah Area Agency on Aging, Inc.
207 Mosby Lane ,Front Royal, VA 22630
Virginia Area Agencies on Aging
80Social Security Administration (SSA)
SSA oversees Medicare, supplemental security income as well as benefits for the disabled.
Medicare United States Government
81Southern Area Agency on Aging
204 Cleveland Ave ,Martinsville, VA 24112-3715
Virginia Area Agencies on Aging
82Southwestern Virginia Mental Health Institute
340 Bagley Circle ,Marion, VA 24354
Phone: 1-276-783-1200.     |     Website:
Virginia Psychogeriatric Facilities
83The National Council on the Aging (NADSA)
1901 L. Street, NW 4th Floor ,Washington, DC 20036
Phone: 1-202-479-1200.     |     Website:
The National Council on Aging (NCOA) is a nonprofit service and advocacy organization headquartered in Washington, DC. Our mission is to improve the lives of older Americans.
National Council on the Aging
84United Way of Central Virginia
1010 Miller Park Square P.O. Box 10008 ,Lynchburg, VA 24506
Phone: 1-434-846-8467.     |     Website:
Community Services
85United Way/Richmond Region
2001 Maywill Street, Suite 201 ,Richmond, VA 23230
Phone: 1-804-771-5820.     |     
Community Services
86US Dept of Health and Human Services-Administration on Aging
200 Independence Ave, SW ,Washington, DC 20201
The mission of AoA is to develop a comprehensive, coordinated and cost-effective system of home and community-based services that helps elderly individuals maintain their health and independence in their homes and communities.
United States Government
87US Dept. of Veterans Affairs-Richmond VA Medical Center
1201 Broad Rock Blvd. ,Richmond, VA 23249
Phone: 1-804-675-5000.     |     Website:
Veterans and their families may receive financial assistance for care in the Veterans Administration Medical Centers in Hampton, Salem, Richmond and in Virginia nursing facilities under contract with the VA. For VA Medical Center Information and other benefits within Virginia call toll free number.
United States Government
88Valley Program for Aging Services, Inc.
P.O. Box 817 325 Pine Avenue ,Waynesboro, VA 22980-0603
Phone: 1-540-949-7141.     |     
Virginia Long-Term Care Ombudsman, Office of the S
89Valley Regional Licensing Office
190 Patton Street ,Abingdon, VA 24210
Phone: 1-276-676-5490.     |     Website:
Licensing/Regulation Authorities
90Virginia Adult Day Services Association (VADSA)
674 Hillside Drive, #9 ,Charlottesville, VA 22901
Phone: 1-434-817-5258.     |     Website:
Jefferson Area Board of Aging
Adult Day Care Centers
91Virginia Association for Home Care (VAHC)
8001 Franklin Farms Drive Suite 110 ,Richmond, VA 23229
Phone: 804-285-8636.     |     Website:
VAHC represents the interest of the home care industry through advocacy, education and guidance with a commitment to quality.
Home Care
92Virginia Association of Area Agencies on Aging
24 E. Cary St, Suite 100 ,Richmond, VA 23219
Phone: 1-804-644-2804.     |     
Virginia Long-Term Care Ombudsman, Office of the S
93Virginia Association of Health Plans
1111 E. Main Street, Suite 910 ,Richmond, VA 23219
Phone: 1-804-648-8466.     |     Website:
Represents Virginia''s Managed Care Health Plans. Publishes Directory of Virginia Health Maintenance Organizations. Profiles Virginia''s HMO plans.
Insurance, Health
94Virginia Association of NonProfit Homes for the Aging (VANHA)
4201 Dominion Boulevard, Suite 100 ,Glen Allen, VA 23060
Phone: 1-804-965-5500.     |     Website:
Assisted Living Facilities
95Virginia Center for Assisted Living (An arm of the Virginia Health Care Association) (VCAL)
2112 West Laburnum Ave., Suite 206 ,Richmond, VA 23227
Phone: 1-804-353-9101.     |     Website:
Assisted Living Facilities
96Virginia Coalition for the Prevention of Elder Abuse (VCPEA)
P.O. Box 70054 ,Richmond, VA 23219
Phone: 1-804-692-1260.     |     Website:
Guardianship, Adult
97Virginia Department for the Aging (VDA)
1610 Forest Ave Suite 100 ,Richmond, VA 23229
To obtain a copy of "Checklist For Choosing A Nursing Facility"
Nursing Facilities
98Virginia Department for the Visually Handicapped Headquarters Office
397 Azalea Avenue ,Richmond, VA 23227
Phone: 1-804-371-3140.     |     Website:
The Department for the Visually Handicapped (DVH) provides services designed to maximize independence to visually disabled Virginians of all ages. Such services include vocational rehabilitation, education, rehabilitation teaching (RT)/independent living (IL), low vision and deaf-blind orientation and mobility, the Azalea Avenue library and resource center and intake and referral. DVH also provides services through the Virginia Rehabilitation Center for the Blind and the Virginia Industries for the Blind-HUD properties. Contact the DVH headquarters office for information about a regional office in your area.
Virginia Visually Handicapped, Department for the
99Virginia Department of Behavioral Health and Developmental Services ((DBHDS))
P.O. Box 1797 ,Richmond, VA 23218-1797
Phone: 1-804-786-3921.     |     Website:
DBHDS provides services to mentally challenged persons who may benefit from state-provided medical care. Senior persons are instructed to call their local Area Agency on Aging for more information on mental health services.
Virginia Department of Behavioral Health and Devel
100Virginia Department of Health (VDH)
The VDH mission is to achieve and maintain optimum personal and community health by emphasizing health promotion, disease prevention, and environmental protection.
Community Services
101Virginia Department of Health Professions
Perimeter Center 9960 Mayland Drive, Suite 300 ,Richmond, VA 23233-1463
Phone: 1-804-367-4400.     |     Website:
Virginia Department of Health Professions
102Virginia Department of Health's Office of Licensure and Certification (OLC)
109 Governor St ,Richmond, VA 23219
Phone: 1-804-367-2102.     |     Website:
Licenses and certifies hospitals for participation in Medicare and Medicaid, licenses other health care facilities, conducts routine compliance inspections, provides information on licensed health care facilities and investigates consumer complaints and grievances. Regulates quality of health care services provided by managed care health insurance plans in Virginia. Beginning July 2000, managed care health insurance plans are required to maintain Department of Health Certificate of Quality Assurance. Consumers can address their concerns with the Center.
Licensing/Regulation Authorities
103Virginia Department of Medical Assistance Services (DMAS)
600 East Broad Street, Suite 1300 ,Richmond, VA 23219
Phone: 1-804-786-7933.     |     Website:
For updated information on federal and Virginia Medicaid services, contact the Virginia Department of Medicaid Assistance Services.
104Virginia Department of Medical Assistance Services (DMAS)
600 East Broad Street, Ste. 1300 ,Richmond, VA 23219
Phone: 1-804-786-7933.     |     Website:
The Department of Medical Assistance Services - DMAS - provides a system of high-quality comprehensive health services to members of Virginia''''''''s low-income population. DMAS is responsible for administering four major medical assistance programs, the Virginia State Plan for Medical Assistance, Medicaid, the State/Local Hospitalization Program, and Title XXI - Children''''''''s Health. DMAS coordinates these programs with other state and federal programs that provide health care financial assistance. DMAS is responsible for payment of medical services when all other resources are exhausted and for ensuring that the services received are medically necessary and of acceptable quality.
105Virginia Department of Rehabilitative Services (DRS)
Phone: 1-804-662-7532.     |     Website:
In partnership with people with disabilities, the Virginia Department of Rehabilitative Services (DRS) provides and advocates for the highest quality services that empower individuals with disabilities to maximize their employment, independence and full inclusion into society. DRS offers assistance to persons with physical or mental disabilities through several programs and services such as Vocational Rehabilitation Services, Specialized Programs and Services, Partnerships in the Community, Community Based Programs, Assistive Technology, Woodrow Wilson Rehabilitation Center, and Disability Determination Services.
Virginia Department of Rehabilitative Services
106Virginia Department of Social Services (DSS)
Division of Licensing Programs
801 E. Main Street, 9th Floor ,Richmond, VA 23219
Phone: 1-804-726-7165.     |     Website:
Has responsibility for regulation and oversight of licensed or agency approved adult care facilities and assisted living services provided in Virginia.
Licensing/Regulation Authorities Virginia Social Services, Department of (DSS)
107Virginia Department of Social Services
801 East Main Street ,Richmond, VA 23219-2901
Phone: 1-804-726-7000 .     |     Website:
The Virginia Department of Social Services (VDSS) provides assistance to citizens of Virginia to help them live their best lives. One child, one senior citizen, one person at a time,VDSS programs and services help people triumph over poverty, abuse and neglect, achieve self-sufficiency and shape strong futures for themselves, their families and their communities.
Virginia Social Services, Department of (DSS)
108Virginia Division of Family Services/Adult Services Program (DSS)
Theatre Row Building 730 E. Broad Street ,Richmond, VA 23219
Phone: 1-804-692-1299.     |     Website:
Adult Services Program - This program of services provides family-related preventive and protective services to persons 60 years of age and over and persons with disabilities who are 18 years of age and over. Services for seniors and disabled adults include: home-based services for the maintenance of independence in the home, adult foster/family care placement services, nursing home pre-admission screenings and assessment for adult care residence placement.
Virginia Social Services, Department of (DSS)
109Virginia Health Care Association (VHCA)
2112 W. Laburnum Avenue Ste. 206 ,Richmond, VA 23227
Phone: 1-804-353-9101.     |     Website:
Virginia Health Care Association''s mission is to promote the delivery of quality extended health care services through leadership, information, education, collective action and collaborative efforts with other providers and citizen groups so that quality health care services along a continuum of care are available to all citizens of the Commonwealth of Virginia.
Virginia Health Care Association
110Virginia Health Information (VHI)
102 N. 5th Street ,Richmond, VA 23219
Phone: 1-804-643-5573.     |     Website:
Represents all health care stakeholders including businesses, consumers, providers and the state. Makes health care information available to assist businesses and consumers make better informed health care decisions.
Adult Day Care Centers Assisted Living Facilities Hospitals Insurance, Health Nursing Facilities
111Virginia Health Quality Center (VHQC)
9830 Mayland Drive, Suite J ,Richmond, VA 23233
Phone: 1-804-289-5320.     |     Website:
Investigates Medicare quality of care facility complaints concerning Medicare patients.
112Virginia Hospital and Healthcare Association (VHHA)
4200 Innslake Drive ,Glen Allen, VA 23060
Phone: 1-804-965-1210.     |     Website:
The VHHA represents Virginia hospitals and publishes information on health care providers in Virginia.
113Virginia Housing Development Authority (VHDA)
601 S. Belvidere Street ,Richmond, VA 23220
Phone: 1-804-782-1986.     |     Website:
For Section 8 Certificate and Voucher Programs
Apartment Lifestyle Options
114Virginia Industries for the Blind
1102 Monticello Road ,Charlottesville, VA 22902
Phone: 1-434-295-5168.     |     Website:
Virginia Visually Handicapped, Department for the
115Virginia Industries for the Blind
1535 High Street ,Richmond, VA 23220
Phone: 1-804-786-2057.     |     
Virginia Visually Handicapped, Department for the
116Virginia Nurses Association
7113 Three Chopt Road, Suite 204 ,Richmond, VA 23226
Phone: 1-804-282-1808.     |     Website:
Nursing Facilities
117Virginia State Corporation Commission, Bureau of Insurance (SCC, BOI)
Life and Health Division, Consumer Services Section
P.O. Box 1157 ,Richmond, VA 23218
Phone: 804-371-9741.     |     Website:
The SCC acts as one of Virginia''''s primary regulatory agencies, with oversight of varied business and economic interests throughout the Commonwealth. Licenses all health insurance companies, HMOs and health services plans that wish to operate (sell insurance) in Virginia. Also assists consumers in resolving disputes with insurance companies or underwriters, plans and agents who sell insurance in Virginia. Also provides addresses and telephone numbers of companies licensed to sell insurance in Virginia.
Insurance, Health Licensing/Regulation Authorities
118Western Regional Licensing Office
190 Patton St ,Abingdon, VA 24210
Phone: 1-276-676-5490.     |     Website:
Licensing/Regulation Authorities
119Western State Hospital
P.O. Box 2500 1301 Richmond Road ,Staunton, VA 24402-2500
Phone: 1-540-332-8000.     |     Website:
Virginia Psychogeriatric Facilities