CJW Medical Center

General Info

Our General Information includes locations, prices, facility size and other information to get you started comparing facilities.

Address:
7101 Jahnke Road
Richmond, VA 23225
Get Directions

(804) 483-0000

Administrator:
Lance Jones
CEO

For Consumer Inquiries:
Dustin Fosness (CFO)
dustin.fosness@hcahealthcare.com
(804) 483-0813

Medicare Provider Number: 490112

Parent Company: HCA Healthcare Capital Division

Tax Status: Proprietary

Teaching Status: None

Facility Comments: CJW Medical Center is comprised of the Chippenham campus on Jahnke Rd and the Johnston-Willis campus at 1401 Johnston-Willis Drive. See www.healthgrades.com for list of America's 50 Best Hospitals. Working Mother magazine-named one of the Top 100 Companies for Working Mothers. Ranked Best (#1) in Virginia for Heart Surgery � 2007-Healthgrades. Ranked Best (#1) in Virginia for Cardiology Services � 2007-Healthgrades. Only Hospital in the Richmond Area to Receive the HealthGrades 2006/2007 Maternity Care Excellence Award�. Ranked Among the Top 10% in the Nation for Overall Pulmonary Services for 2 years in a row � 2006-2007-Healthgrades. Recipient of HealthGrades Distinguished Hospital Award for Clinical Excellence� four years in a row (2003-2006)

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Website: www.chippenhammed.com
Financial Assistance www.chippenhammed.com/patient-financial/index.dot?page_name=uninsured_discount
For Quotes on Elective Procedures per Virginia law �32.1-137.05, contact Chippenham and Johnston-Willis Hospitals Customer Service www.chippenhammed.com/patient-financial/?page_name=insurance_decision

Hospital Stays

For Fiscal year 1/1/2022 - 12/31/2022

Licensed beds	758
Total Licensed beds	758
Staffed beds	850
Staffed NICU bassinets	40
CON approved level	Subspecialty
Patient days	186,746
Admissions	26,624
Full-time equivalents - Payroll	2,365.7
Full-time equivalents - Contract	435.7

Virginia Trauma System

Level I Virginia Designated Trauma Center

Level I trauma centers have an organized trauma response and are required to provide total care for every aspect of injury, from prevention through rehabilitation. These facilities must have adequate depth of resources and personnel with the capability of providing leadership, education, research, and system planning.

Read more at: Virginia Department of Health

Updated on: 12/14/2023

Efficiency Indicators

For Fiscal Year 1/1/2022 - 12/31/2022

Composite Score (Lower is better)

More efficient

1.3

2.9

Less efficient

3.7

What are Efficiency Indicators?

Charges

Indicator Description

Quartile Rank 1 through 4

Gross revenue per adj. admission ($)

1 Gross Revenue Per Adjusted Admission: The average full patient charge based on charge schedules per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.

Quartile	Min.	Max.
1	21,692.98	39,599.01
2	39,599.01	47,285.66
3	47,285.66	60,293.00
4	60,293.00	193,558.31

(lower is better)

21,692.98

193,558.31

Net revenue per adj. admission ($)

2 Net Revenue Per Adjusted Admission: The average dollar amount expected to be collected per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.

Quartile	Min.	Max.
1	7,716.68	11,393.45
2	11,393.45	12,881.91
3	12,881.91	14,660.83
4	14,660.83	25,835.32

(lower is better)

7,716.68

21,154.33

25,835.32

Costs

Indicator Description

Quartile Rank 1 through 4

Cost per adj. admission ($)

3 Cost Per Adjusted Admission: The average total operating costs (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.

Quartile	Min.	Max.
1	6,672.34	10,725.81
2	10,725.81	12,199.14
3	12,199.14	14,269.60
4	14,269.60	27,508.20

(lower is better)

6,672.34

16,432.28

27,508.20

Labor cost per adj. admission ($)

4 Labor Cost Per Adjusted Admission: The average personnel expenses (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.

Quartile	Min.	Max.
1	2,014.77	4,325.62
2	4,325.62	5,632.41
3	5,632.41	6,734.93
4	6,734.93	14,983.07

(lower is better)

2,014.77

6,046.44

14,983.07

Non-labor cost per adj. admission ($)

5 Non-labor Cost Per Adjusted Admission: The average supply, maintenance and non-personnel expenses (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.

Quartile	Min.	Max.
1	3,035.68	4,126.49
2	4,126.49	4,921.47
3	4,921.47	6,150.47
4	6,150.47	16,005.15

(lower is better)

3,035.68

7,117.93

16,005.15

Capital cost per adj. admission ($)

6 Capital Cost Per Adjusted Admission: The average physical facility costs (e.g., expenses for depreciation, amortization, interest, insurance and taxes as related to the acquisition of permanent assets) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.

Quartile	Min.	Max.
1	-854.20	508.58
2	508.58	770.13
3	770.13	1,058.24
4	1,058.24	2,186.03

(lower is better)

-854.20

1,066.55

2,186.03

Productivity/Utilization

Indicator Description

Quartile Rank 1 through 4

Full-time equiv. per adj. occupied bed

7 Full-time Equivalents Per Adjusted Occupied Bed: The number of staff, converted to the average number of employees who work full time, for each occupied bed. The number of occupied beds has been adjusted to account for outpatient service revenue and case mix. The desired direction is toward a lower value.

Quartile	Min.	Max.
1	0.51	2.79
2	2.79	3.58
3	3.58	4.34
4	4.34	8.39

(lower is better)

0.51

2.76

8.39

Paid hours per adj. admission

8 Paid Hours Per Adjusted Admission: The average number of hours the hospital paid to employees or an agency, per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.

Quartile	Min.	Max.
1	23.64	75.80
2	75.80	92.13
3	92.13	115.57
4	115.57	215.47

(lower is better)

23.64

110.26

215.47

Staffed bed occupancy (%)

9 Staffed Beds Occupancy: Expressed as a percentage, the average utilization of the average number of beds, excluding long-term care beds and normal newborn bassinets, that are operational to receive patients during the reporting period. The desired direction is toward a higher value.

Quartile	Max.	Min.
1	99.00	81.39
2	81.39	65.06
3	65.06	52.62
4	52.62	12.73

(higher is better)

99.00

64.11

12.73

Licensed bed occupancy (%)

10 Licensed Beds Occupancy: Expressed as a percentage, the average utilization of the number of licensed beds reported by the facility, as approved by the Virginia Department of Health. For hospitals, licensed beds exclude normal newborn bassinets, but include neonatal ICU bassinets. The desired direction is toward a higher value.

Quartile	Max.	Min.
1	90.90	66.89
2	66.89	49.28
3	49.28	30.76
4	30.76	6.26

(higher is better)

90.90

67.50

6.26

Special services utilization (%)

11 Special Services Utilization: Expressed as a percentage, the average utilization of high capital-cost services that are subject to Certificate of Public Need (COPN) law. Special services include: ICU/CCU, obstetrics, neonatal ICU, MRI, CT, lithotripsy, cardiac catheterization, radiation therapy and cardiac surgery. The desired direction is toward a higher value.

Quartile	Max.	Min.
1	121.20	74.08
2	74.08	64.49
3	64.49	48.47
4	48.47	22.72

(higher is better)

121.20

66.78

22.72

Case mix adj. avg. length of stay

12 Case-mix Adjusted Average Length of Stay: The average number of days a patient stays in the hospital, adjusted for case mix using the current version of the 3M APR-DRGs. The desired direction is toward a lower value.

Quartile	Min.	Max.
1	3.17	4.21
2	4.21	4.66
3	4.66	5.27
4	5.27	12.96

(lower is better)

3.17

6.30

12.96

Financial Viability

Indicator Description

Quartile Rank 1 through 4

Cash debt coverage

13 Cash Debt Coverage: A measure of the facility's ability to generate cash to cover its long-term debt. The desired direction is toward a higher value.

Quartile	Max.	Min.
1	2,070.53	1.32
2	1.32	0.00
3	0.00	-0.01
4	-0.01	-279.11

(higher is better)

2,070.53

-279.11

Total margin (%)

14 Total Margin: Total margin expresses the difference between total revenue and cost as a proportion of total revenue. The desired direction is towards a higher value.

Quartile	Max.	Min.
1	52.51	14.49
2	14.49	8.13
3	8.13	-0.67
4	-0.67	-43.56

(higher is better)

52.51

26.17

-43.56

Return on assets (%)

15 Return on Assets: Expressed as a percentage, the facility's ability to generate cash on its financial resources (e.g., investments, receivables, inventory, physical plant, etc.) The desired direction is toward a higher value.

Quartile	Max.	Min.
1	30.13	9.14
2	9.14	2.56
3	2.56	-0.02
4	-0.02	-152.36

(higher is better)

30.13

12.12

-152.36

Fixed asset financing ratio

16 Fixed Asset Financing Ratio: The percentage of asset value financed by long-term debt. The desired direction is toward a lower value.

Quartile	Min.	Max.
1	0.00	0.03
2	0.03	0.10
3	0.10	0.69
4	0.69	3.98

(lower is better)

0.00

0.03

3.98

Community Support

Indicator Description

Quartile Rank 1 through 4

Charity, bad debt, tax (%)

17 Charity Care, Bad Debt and Taxes: Expressed as a percentage, the amount of charity care (converted to a cost basis,) bad debt and taxes the facility incurred in relation to its total expenses. The desired direction is toward a higher value.

Quartile	Max.	Min.
1	24.27	9.81
2	9.81	8.39
3	8.39	6.81
4	6.81	-6.00

(higher is better)

24.27

15.12

-6.00

Medicaid participation (%)

18 Medicaid Participation: Expressed as a percentage, it is the amount of patient days for patients enrolled in the Medicaid program in relation to total patient days. The number of patient days has been adjusted to account for outpatient service revenue. The desired direction is toward a higher value.

Quartile	Max.	Min.
1	46.57	22.19
2	22.19	19.55
3	19.55	16.47
4	16.47	0.74

(higher is better)

46.57

25.38

0.74

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Updated on: 12/14/2023

Financial Information

For Fiscal Year 1/1/2022 - 12/31/2022
Why is this important?

Hospital financial information was originally intended to benefit of large employers and purchasers of care.
However, consumers should know that financially healthy hospitals may be better able to provide charity care and invest in infrastructure, and technology. Rankings on financial measures are found within the Efficiency tab.

Revenue

Gross patient revenue $9,414,749,474
Contractual allowance $8,304,651,591
Charity care $92,280,367
Bad Debt ($11,137,147)
Net patient revenue $1,028,954,663
Other operating revenue $53,557,429

Expense

Labor$294,100,892
Non-labor$346,218,927
Capital$44,918,736
Taxes$114,033,931
Total expense$799,272,486
.
Operating income$283,239,606
Net non-operating gains (loss)$0
Revenue and gains
in excess of expenses and losses$283,239,606

Balance Sheet

Current assets$328,533,148
Net fixed assets$234,954,502
Other assets$924,813,254
Total assets$1,488,300,904
.
Current liabilities$111,347,670
Long term liabilities$6,514,891
Total liabilities$117,862,561
Net worth$1,370,438,343

Click here for more information on operating and total margins.

Updated on: 12/14/2023

2023 Outpatient Tests and Surgery Report

Tests and Surgery	Sub Group	Number of Cases Performed in 2023 Cases	Median Charge	Statewide Median Charge
Colonoscopy	Diagnostic	479	$13,900	$5,031
Colonoscopy	Therapeutic	3696	$19,110	$6,683
General Laparoscopic Procedures	OTHER	397	$115,815	$34,612
Breast Surgery	Diagnostic			$14,241
Breast Surgery	Repair/Reconstruction/Cosmetic PXS	469	$145,862	$41,248
Breast Surgery	Therapeutic	158	$59,847	$17,717
Hernia Repair	Children	21	$55,622	$20,832
Hernia Repair	Infants	12	$80,334	$28,241
Hernia Repair	OTHER	120	$60,328	$21,583
Hernia Repair	Unspecified Age			$28,008
Liposuction	Trunk Extremity			$16,585
Facial Surgery	Eyes Only			$17,342
Facial Surgery	Face & Eyes			$9,127
Knee Surgery (Arthroscopy)	Knee Surgery (Arthroscopy)	72	$92,312	$22,646
Other Gynecological Procedures	D&C/Removal Fibroids	313	$105,306	$23,304
Other Gynecological Procedures	Fertility Related			$16,236
Other Gynecological Procedures	Removal Adhesions	153	$129,329	$35,326
Gallbladder Removal	Cholecystectomy	570	$106,582	$31,266
General Laparoscopic Procedures	General Laparoscopy	137	$101,162	$29,710

Find Outpatient Facilities by Location

And learn which procedures are performed

CLICK HERE

Updated on: 7/30/2024

Patient Satisfaction Survey

Patient Survey Collection Dates: July 2020 - Mar 2021
Released in Jan 26, 2022

Note: Some quarterly refreshed measures that would have included 1st quarter and/or 2nd quarter 2020 data will not be updated in April 2021 and will continue to display the same data that was reported in October 2020 due to the COVID-19 pandemic. For more information, please reference https://qualitynet.cms.gov/inpatient/notifications (2020-111-IP)

CJW Medical Center's Overall

How do patients rate the hospital overall?

Hospital

70 %

20 %

10 %

70 %

21 %

9 %

73 %

19 %

8 %

Would patients recommend the hospital to friends and family?

Hospital

71 %

23 %

6 %

69 %

25 %

6 %

71 %

24 %

5 %

CJW Medical Center's Comfort

How often were the patients rooms and bathrooms kept clean?

Hospital

68 %

20 %

12 %

70 %

19 %

11 %

73 %

18 %

9 %

How often did patients receive help quickly from hospital staff?

Hospital

53 %

32 %

15 %

62 %

26 %

12 %

67 %

23 %

10 %

How often was the area around patients rooms kept quiet at night?

Hospital

54 %

33 %

13 %

61 %

29 %

10 %

63 %

27 %

10 %

How often did nurses communicate well with patients?

Hospital

77 %

18 %

5 %

79 %

16 %

5 %

80 %

15 %

5 %

CJW Medical Center's Communication

How often did doctors communicate well with patients?

Hospital

78 %

17 %

5 %

79 %

16 %

5 %

81 %

14 %

5 %

How often did staff explain about medicines before giving them to patients?

Hospital

56 %

22 %

61 %

19 %

20 %

63 %

18 %

19 %

Were patients given information about what to do during their recovery at home?

Hospital

83 %

17 %

87 %

13 %

86 %

14 %

How did patient understood their care when they left the hospital?

Hospital

49 %

44 %

7 %

50 %

44 %

6 %

52 %

42 %

6 %

What Did Patients Say About Their Hospitals?

Compare patients' satisfaction among multiple hospitals

VIEW HERE

Updated on: 02/02/2022

Virginia Hospitals

CJW Medical Center

General Info

Hospital Stays

Virginia Trauma System

Level I Virginia Designated Trauma Center

Efficiency Indicators

Charges

Costs

Productivity/Utilization

Financial Viability

Community Support

Want all this information and more?

Financial Information

Revenue

Expense

Balance Sheet

2023 Outpatient Tests and Surgery Report

Find Outpatient Facilities by Location

Patient Satisfaction Survey

CJW Medical Center's Overall

CJW Medical Center's Comfort

CJW Medical Center's Communication

What Did Patients Say About Their Hospitals?