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Carilion Rockbridge Community Hospital

General Info

Our General Information includes locations, prices, facility size and other information to get you started comparing facilities.
Address:
1 Health Circle
Lexington, VA 24450
Get Directions

  (540) 458-3300
Administrator:
Greg Madsen
CEO/VP
For Consumer Inquiries:
Larry Wells
lgwells@carilionclinic.org
  (540) 510-6203

Medicare Provider Number: 491304

Parent Company: Carilion Clinic

Tax Status: Not-for-profit

Teaching Status: None

NOTE: Carilion Stonewall Jackson Hospital closed its birthing center and stopped delivering babies in April 2010. "We held on as long as we could," Dr. Thomas McNamara, president of Stonewall Jackson, said in a news release. "We are the last Critical Access hospital in the state to offer OB services, but we simply don't have enough patients and physician participation to continue." Acute facility changed to Critical Access facility in August 2004.

Facility Comments: Carilion Rockbridge Community Hospital (“CRCH”) includes an employed provider, which encompasses 13 physicians and 12 Advanced Care Practitioners. When comparing financial statements, performance metrics and related ratios to other hospitals included in VHI reporting, CRCH results are influenced by the impact of the employed provider group..

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Website: https://www.carilionclinic.org
Financial Assistance www.carilionclinic.org/billing/financial-assistance
For Quotes on Elective Procedures per Virginia law §32.1-137.05 www.carilionclinic.org/billing/information#Pricing_Estimation

Hospital Stays


For Fiscal year 10/1/2021 - 9/30/2022
Licensed beds25
Total Licensed beds25
Staffed beds13
CON approved levelNone
Patient days4,661
Admissions1,061
Full-time equivalents - Payroll276.9
Full-time equivalents - Contract57.0
Updated on: 12/14/2023

Efficiency Indicators

For Fiscal Year 10/1/2020 - 9/30/2021

Charges

Indicator Description Value
1 Gross Revenue Per Adjusted Admission: The average full patient charge based on charge schedules per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
(lower is better) 		37,832.48
2 Net Revenue Per Adjusted Admission: The average dollar amount expected to be collected per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
(lower is better) 		11,426.79

Costs

Indicator Description Value
3 Cost Per Adjusted Admission: The average total operating costs (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
(lower is better) 		11,256.01
4 Labor Cost Per Adjusted Admission: The average personnel expenses (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
(lower is better) 		7,343.82
5 Non-labor Cost Per Adjusted Admission: The average supply, maintenance and non-personnel expenses (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
(lower is better) 		3,209.88
6 Capital Cost Per Adjusted Admission: The average physical facility costs (e.g., expenses for depreciation, amortization, interest, insurance and taxes as related to the acquisition of permanent assets) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
(lower is better) 		702.31

Productivity/Utilization

Indicator Description Value
7 Full-time Equivalents Per Adjusted Occupied Bed: The number of staff, converted to the average number of employees who work full time, for each occupied bed. The number of occupied beds has been adjusted to account for outpatient service revenue and case mix. The desired direction is toward a lower value.
(lower is better) 		5.38
8 Paid Hours Per Adjusted Admission: The average number of hours the hospital paid to employees or an agency, per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
(lower is better) 		135.11
9 Staffed Beds Occupancy: Expressed as a percentage, the average utilization of the average number of beds, excluding long-term care beds and normal newborn bassinets, that are operational to receive patients during the reporting period. The desired direction is toward a higher value.
(higher is better) 		84.97
10 Licensed Beds Occupancy: Expressed as a percentage, the average utilization of the number of licensed beds reported by the facility, as approved by the Virginia Department of Health. For hospitals, licensed beds exclude normal newborn bassinets, but include neonatal ICU bassinets. The desired direction is toward a higher value.
(higher is better) 		47.58
11 Special Services Utilization: Expressed as a percentage, the average utilization of high capital-cost services that are subject to Certificate of Public Need (COPN) law. Special services include: ICU/CCU, obstetrics, neonatal ICU, MRI, CT, lithotripsy, cardiac catheterization, radiation therapy and cardiac surgery. The desired direction is toward a higher value.
(higher is better) 		46.79
12 Case-mix Adjusted Average Length of Stay: The average number of days a patient stays in the hospital, adjusted for case mix using the current version of the 3M APR-DRGs. The desired direction is toward a lower value.
(lower is better) 		5.62

Financial Viability

Indicator Description Value
13 Cash Debt Coverage: A measure of the facility's ability to generate cash to cover its long-term debt. The desired direction is toward a higher value.
(higher is better) 		1.87
14 Total Margin: Total margin expresses the difference between total revenue and cost as a proportion of total revenue. The desired direction is towards a higher value.
(higher is better) 		14.34
15 Return on Assets: Expressed as a percentage, the facility's ability to generate cash on its financial resources (e.g., investments, receivables, inventory, physical plant, etc.) The desired direction is toward a higher value.
(higher is better) 		3.28
16 Fixed Asset Financing Ratio: The percentage of asset value financed by long-term debt. The desired direction is toward a lower value.
(lower is better) 		0.94

Community Support

Indicator Description Value
17 Charity Care, Bad Debt and Taxes: Expressed as a percentage, the amount of charity care (converted to a cost basis,) bad debt and taxes the facility incurred in relation to its total expenses. The desired direction is toward a higher value.
(higher is better) 		4.23
18 Medicaid Participation: Expressed as a percentage, it is the amount of patient days for patients enrolled in the Medicaid program in relation to total patient days. The number of patient days has been adjusted to account for outpatient service revenue. The desired direction is toward a higher value.
(higher is better) 		11.79

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Updated on: 12/14/2023

Financial Information

For Fiscal Year 10/1/2021 - 9/30/2022
Why is this important?
Hospital financial information was originally intended to benefit of large employers and purchasers of care.
However, consumers should know that financially healthy hospitals may be better able to provide charity care and invest in infrastructure, and technology. Rankings on financial measures are found within the Efficiency tab.

Revenue

  • Gross patient revenue $198,916,994
  • Contractual allowance $131,107,749
  • Charity care $3,007,730
  • Bad Debt $4,650,607
  • Net patient revenue $60,150,908
  • Other operating revenue $4,259,966

Expense

  • Labor$39,711,466
  • Non-labor$18,800,915
  • Capital$2,297,020
  • Taxes$15,147
  • Total expense$60,824,548
  • .
  • Operating income$3,586,326
  • Net non-operating gains (loss)($3,260,872)
  • Revenue and gains
    in excess of expenses and losses$325,454

Balance Sheet

  • Current assets$18,146,081
  • Net fixed assets$19,270,092
  • Other assets$38,606,935
  • Total assets$76,023,108
  • .
  • Current liabilities$6,242,029
  • Long term liabilities$17,414,594
  • Total liabilities$23,656,623
  • Net worth$52,366,485
Click here for more information on operating and total margins.
Updated on: 12/14/2023

2023 Outpatient Tests and Surgery Report

Tests and Surgery Sub Group Number of Cases Performed in 2023 Cases Median Charge Statewide Median Charge
Colonoscopy Diagnostic 131 $3,316 $5,031
Colonoscopy Therapeutic 360 $5,174 $6,683
General Laparoscopic Procedures OTHER 27 $39,029 $34,612
Hernia Repair OTHER 12 $33,809 $21,583
Knee Surgery (Arthroscopy) Knee Surgery (Arthroscopy) 49 $21,734 $22,646
Other Gynecological Procedures D&C/Removal Fibroids 9 $34,316 $23,304
Other Gynecological Procedures Removal Adhesions 6 $51,618 $35,326
Gallbladder Removal Cholecystectomy 85 $38,013 $31,266
General Laparoscopic Procedures General Laparoscopy too few to calculate too few to calculate $29,710

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Updated on: 7/30/2024

Patient Satisfaction Survey

Patient Survey Collection Dates: July 2020 - Mar 2021
Released in Jan 26, 2022
Note: Some quarterly refreshed measures that would have included 1st quarter and/or 2nd quarter 2020 data will not be updated in April 2021 and will continue to display the same data that was reported in October 2020 due to the COVID-19 pandemic. For more information, please reference https://qualitynet.cms.gov/inpatient/notifications (2020-111-IP)

Carilion Rockbridge Community Hospital's Overall

How do patients rate the hospital overall?
Hospital
72 %
25 %
3 %
VA
70 %
21 %
9 %
US
73 %
19 %
8 %
Would patients recommend the hospital to friends and family?
Hospital
67 %
30 %
3 %
VA
69 %
25 %
6 %
US
71 %
24 %
5 %

Carilion Rockbridge Community Hospital's Comfort

How often were the patients rooms and bathrooms kept clean?
Hospital
78 %
18 %
4 %
VA
70 %
19 %
11 %
US
73 %
18 %
9 %
How often did patients receive help quickly from hospital staff?
Hospital
72 %
17 %
11 %
VA
62 %
26 %
12 %
US
67 %
23 %
10 %
How often was the area around patients rooms kept quiet at night?
Hospital
56 %
34 %
10 %
VA
61 %
29 %
10 %
US
63 %
27 %
10 %
How often did nurses communicate well with patients?
Hospital
82 %
16 %
2 %
VA
79 %
16 %
5 %
US
80 %
15 %
5 %

Carilion Rockbridge Community Hospital's Communication

How often did doctors communicate well with patients?
Hospital
85 %
13 %
2 %
VA
79 %
16 %
5 %
US
81 %
14 %
5 %
How often did staff explain about medicines before giving them to patients?
Hospital
69 %
15 %
16 %
VA
61 %
19 %
20 %
US
63 %
18 %
19 %
Were patients given information about what to do during their recovery at home?
Hospital
86 %
14 %
VA
87 %
13 %
US
86 %
14 %
How did patient understood their care when they left the hospital?
Hospital
45 %
52 %
3 %
VA
50 %
44 %
6 %
US
52 %
42 %
6 %

What Did Patients Say About Their Hospitals?

Compare patients' satisfaction among multiple hospitals

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Updated on: 02/02/2022