VIRGINIA HEALTH INFORMATION
102 N. 5th Street, Richmond, VA 23219
Toll Free 1-877-VHI-INFO (844-4636)
Visit website: www.VHI.org for updated information



Printed on: 1/21/2018

Riverside Regional Medical Center

General Information


Administrator:
Michael Doucette
(Vice-President/Administrator)

Address:
500 J. Clyde Morris Boulevard
Newport News, 23601
(757) 594-2000

Medicare Provider Number: 490052

Virginia Trauma System:
Level II Virginia Designated Trauma Center
Level II trauma centers have an organized trauma response and are also expected to provide initial definitive care regardless of the severity of injury. The specialty requirements may be fulfilled by on-call staff, that are promptly available to the patient. Due to limited resources, Level II centers may have to transfer more complex injuries to a Level I center. Level II centers should also take on responsibility for education and system leadership within their region.
Read more at: Virginia Department of Health

NOTE: 2011, 2013-2016 Annual Licensure Survey Data may include procedures performed at Riverside Cancer Care Center, Riverside Diagnostic & Breast Imaging Center, Riverside Diagnostic Center-Smithfield, Riverside Diagnostic Center-Williamsburg, Riverside Regional Medical Center MRI Center-Williamsburg, Riverside Regional Medical Center MRI Center-Hampton, Riverside Radiation Oncology-Williamsburg and Williamsburg Radiation Therapy Center, Inc. Balance sheet information for Riverside Doctors Surgery Center, Hampton Surgery Center, and Peninsula Surgery Center is included in the Riverside Regional Medical Center balance sheet.



Website: www.riverside-online.com/rrmc/index.cfm

Tax Status: Not-for-profit

Teaching StatusTeaching Status
The hospital facility reported membership or accreditation in the Council of Teaching Hospitals and Health Systems (COTH) and/or the Accreditation Council for Graduate Medical Education (ACGME) or they reported no teaching status (NONE.)
:
Accreditation Council of Graduate Medical Education

For Fiscal Year 1/1/2016 - 12/31/2016
Licensed bedsLicensed beds
The number of beds reported by the hospital to be licensed by the Virginia Department of Health. This does not include normal newborn bassinets. Staffed beds greater than licensed beds may be due to unlicensed normal newborn bassinets.
Licensed beds
The number of beds reported by the hospital to be licensed by the Virginia Department of Health. This does not include normal newborn bassinets. Staffed beds greater than licensed beds may be due to unlicensed normal newborn bassinets.
577
Staffed bedsStaffed beds
Number of beds deemed to be operational to receive patients during the reporting period. Staffed beds greater than licensed beds may be due to unlicensed normal newborn bassinets.
297
Staffed NICU bassinetsStaffed NICU bassinets
Number of NICU bassinets deemed to be operational to receive patients during the reporting period. Newborn service of general, intermediate, intensive or high-risk as specified by the service's medical protocol. Does not include normal newborn bassinets.
12
CON approved levelCON Approved Level
5.1j. General care infant stations - Infant stations, not otherwise designated on a hospital's approved licensure application, and capable of caring for newborns who weigh at least 2000 grams at birth or who have completed 34 weeks gestation.

5.1k Intermediate infant stations - Infant stations, so designated on a hospital's approved licensure application, and capable of caring for moderately ill neonates or stable-growing low birthweight neonates requiring only a weight increase to be ready for discharge.


5.1l. Specialty infant stations -
Infant stations, so designated on a hospital's approved licensure application, and capable of caring for high-risk neonates with specified neonatal illnesses.

5.1m. Subspecialty infant stations -
Infant stations, so designated on a hospital's approved licensure application, and capable of providing intensive care for critically ill, high-risk neonates with complex neonatal illnesses.
Specialty
Patient daysPatient days
Patient days of care provided during the report period, excluding days in a nursing facility unit of the hospital, and excluding days in a regular (i.e., not intensive care) newborn nursery while the mother is still in the hospital.
112,104
AdmissionsAdmissions
The number of patients accepted for inpatient service, excluding admissions in a nursing facility unit of the hospital. Also excluded are newborns born in the hospital, except those remaining in the hospital after the mother has been discharged. Patient transfers between patient care units within the hospital are not counted as admissions.
20,502
Full-time equivalents - PayrollFull time equivalents – Payroll
Paid FTEs are the total number of hours paid (including worked hours and benefit hours), divided by 2080 and rounded to one decimal place. If there are staff positions shared between the hospital and a non-hospital activity (e.g., a nursing-home unit of the hospital), this reports only that portion of the shared FTEs that are properly allocated to the hospital.
2,101
Full-time equivalents - ContractFull-time equivalents – Contract
The number of contracted hours for agency personnel and paid hours for contracted services provided within the facility divided by 2080 and rounded to one decimal place.
3
In addition to other services offered, this facility reported the following services available during fiscal year ending in 2016 in their Utilization Spread Sheets.
Cardiac Catheterization
Chemotherapy
Chronic Renal Dialysis
Cobalt and Linear Accelerator Radiology
Gamma Knife Radiology
Lithotripsy
Organized Hospice Program
Pain Managment Program

Facility Comment: Facility has not provided a comment.


Updated on: 1/19/2018


Financial Information

Why is this important?Why is this important?
Hospital financial information was originally intended to benefit of large employers and purchasers of care. However, consumers should know that financially healthy hospitals may be better able to provide charity care and invest in infrastructure, and technology.

Rankings on financial measures are found within the Efficiency tab

For Fiscal Year 1/1/2016 - 12/31/2016


Revenue

Gross patient revenueGross patient revenue
Total established full charges for all services provided to patients.
$1,663,458,894
Contractual allowanceContractual allowance
The difference between a hospital's established charges and the rates paid by third-party payers under contractual agreements.
$996,587,072
Charity careCharity care
Total established full charges for services to indigent patients at 100%, between 100% and 200% and in excess of 200% of the federal non-farm poverty level as well as any charity care for which partial payment is received. Charity care expense is reduced by the amount of disproportionate share allocated to state teaching hospitals (currently UVA and VCU).
$95,512,087
Net patient revenueNet patient revenue
Net Patient Revenue is the sum of Gross Patient Revenue minus contractual allowances minus charity care at 100%, 200% and over 200% of poverty as well as any charity care for which partial payment is received, and minus any payment from the disproportional share program.
$571,359,735
Other operating revenueOther operating revenue
Revenue or gains from the hospital’s ongoing or central operations other than patient care. These may include such activities as educational or research programs, sales of goods and services to other than patients, and sales of personal convenience items and services to patients. Operating gains may be difficult to distinguish from non-operating gains. Providers are asked to report other revenue (or other operating revenue) and operating gains as defined per the 1990 AICPA audit guide.
$17,755,890

Expense

LaborLabor expense
All expenses related to employment of personnel by the hospital.
$166,055,755
Non-laborNon-labor expense
Any expenses that are not related to labor. Excluding capital and capital-related expenses.
$261,749,695
Capital Capital expense
Capital expenses are those defined by Medicare as capital expenses. This includes depreciation and interest for capital assets reported as used for patient care, plus Medicare inpatient costs for other capital-related expenses. Medicare inpatient costs for other capital-related expenses including leases, rentals (including license and royalty fees for the use of depreciable assets), insurance expense on depreciable assets, related-organization capital-related costs for assets that are not maintained on the hospital's premises, and taxes on land or depreciable assets used for patient care. Depreciation expenses are calculated on a straight-line basis, using Medicare useful lives. Includes the allocated portion of home office capital expenses. This capital expense amount is not necessarily the same as the Medicare-allowable cost figure.
$56,556,994
TaxesTaxes/Tax expense
All taxes reported on the hospital's income statement, including: state income tax, federal income tax, real estate tax, business property tax, and business license fees. Does not include payroll taxes, which are reported under Labor Expenses.
($928,248)
Bad-debtBad-debt expense
Bad-debt expense (or provision for bad debts) as reported on the hospital’s income statement.
$49,076,883
Total expenseTotal operating expense
The sum of all operating expenses.
$532,511,079
  
Operating incomeOperating income
The net of Net patient revenue plus Other operating income minus Total operating income. This is the value that should be used in the calculation of Operating margin.
$56,604,546
Net non-operating gains (loss)Net non-operating gains
Non-operating gains and losses resulting from transactions incidental or peripheral to the hospital’s central ongoing operations. This may include such items as gifts received, tax support and subsidies, returns on investment of general funds, and gain or loss on sale of properties, as well as other items.
$0
Revenue and gains
in excess of expenses and lossesRevenue and gains in excess of expenses
The net amount of change in the net assets of the facility. The sum of Operating income and Non-operating income.
Note: In proprietary facilities this is called Net Income. This is the value that should be used in the calculation of Total margin.

$56,604,546

Balance Sheet

Current assetsCurrent assets
Cash and other assets that are expected to be converted into cash, sold, or consumed within one year.
$453,372,000
Net fixed assetsNet fixed assets
The value of property, plant, and equipment, net of accumulated depreciation using the straight-line method.
$156,676,000
Other assetsOther assets
The assets, other than fixed assets, that are not expected to be converted into cash, sold, or consumed within one year.
$76,423,000
Total assetsTotal assets
Total assets as reported on the hospital’s balance sheet.
$686,471,000
  
Current liabilitiesCurrent liabilities
Obligations expected to be liquidated within one year.
$45,080,000
Long term liabilitiesLong-term liabilities/debt
Obligations not expected to be liquidated within one year.
$28,233,000
Total liabilitiesTotal liabilities
The total obligations of the hospital.
$73,313,000
Net worthFund balance
The end-of –year sum of general, temporarily restricted, and permanently restricted fund balances. This is the net worth of the corporation at year-end.
$613,158,000
   
Updated on: 11/20/2017

Click here (Excel) for more information on operating and total margins.


2016 Hospital Service Line Report

Click any column to sort.
Service
LineService Line
Broad categories of care based on 3M's All Patient Refined-Diagnosis Related Groups (APR-DRGs).
Inlier
CasesInlier Cases
The number of hospital inpatient cases that were within the pre-set range for the particular service line. Inlier cases were used to calculate length of stay and total charge values. Inlier cases do not include hospice patients. VHI removed those patients who had length of stays equal to 0 days or less or patients who had 0 dollar ($) charges or less.
Outlier
CasesOutlier Cases
The number of hospital inpatient cases in a calendar year that were outside the pre-set range for the particular service line. Outlier cases do not include hospice patients. VHI removed those patients who had length of stays equal to 0 days or less or patients who had 0 dollar ($) charges or less.
Number
of CasesNumber of Cases
The total number of inpatient inlier and outlier cases.
% of
Hospital
Total% of Hospital Total
The number of cases for that hospital's particular service line divided by the total number of hospital cases multiplied by 100.
% of
Regional
Total% of Regional Total
The number of cases for that hospital's particular service line divided by the total number of that service line's cases in that specified region multiplied by 100.
BurnsBurns
Damage to skin and tissue due to some element of extreme temperature contact. Burns are classified as first, second or third degree burns. First degree burns are usually superficial and third degree burns have extensive damage to the point of skin or tissue death.

3 0 3 0.01% 2.63%
Invasive CardiologyInvasive Cardiology
Diagnostic and invasive procedures that includes cardiac catheterizations, percutaneous procedures and angiograms of the heart.

568 13 581 2.57% 10.65%
Cardiology - MedicalCardiology - Medical
The study of the heart’s action; the medical specialty that deals with the diagnosis and therapy of heart diseases.

1,529 99 1,628 7.21% 11.01%
Open Heart Surgery Open Heart Surgery 
A surgical procedure that provides through an incision of the chest cavity a full view of the heart. Procedure may be used for, but is not limited to, cardiopulmonary bypass or heart valve surgery.

170 6 176 0.78% 15.30%
DentalDental
Medical and/or surgical treatment of the teeth and surrounding structures and oral tissues. The services may or may not include endodontics, oral pathology, maxofacial surgery, orthodontics, periodontics, etc.

8 1 9 0.04% 8.04%
DermatologyDermatology
The study of the skin’s structure, function and diseases; includes diagnosis and treatment of skin and nail disorders.

66 2 68 0.30% 16.87%
EndocrinologyEndocrinology
The study and treatment of the ductless organs and structures (glands) that secrete internally and of hormones. Endocrinology typically includes the endocrine glands, the hypothalamus, pituitary and adrenal glands, thyroid and parathyroid glands, pancreatic islet cells, the testes and the ovaries.

434 20 454 2.01% 10.84%
Ear, Nose and Throat (ENT) Surgery Ear, Nose and Throat (ENT) Surgery 
The combined surgical treatment that includes otology (ear), rhinology (nose) and laryngology (larynx/throat). Treatments, including surgery, may involve:
· Ears — the exterior and interior portions of the otological system;
· Nose — the olfactory system including exterior nasal passages and the anterior nasal cavity; and
· Throat — the pharyngeal, naso-pharyngeal or laryngeal areas including tonsils, adenoids and trachea.
See Also Otolaryngology

50 1 51 0.23% 8.47%
GastroenterologyGastroenterology
Specialty involving the study and treatment of the function and disorders of the organs of digestion, the alimentary (or gastrointestinal) tract: the esophagus, the stomach, large intestines (colon and cecum) and small intestines (duodenum, jejunum, ileum), sigmoid colon, rectum, gallbladder, pancreas, liver, spleen, biliary tract and bile duct.

1,201 49 1,250 5.54% 10.44%
General MedicineGeneral Medicine
Treatment for those disorders that can fall under family practice or primary medical needs, which may include internal medicine or the diagnosis or treatment of internal organs, and that are not otherwise grouped into the specialty services listed in this report.

702 37 739 3.27% 10.91%
General SurgeryGeneral Surgery
Those surgical procedures not otherwise grouped into the specialty services listed in this report.

1,069 59 1,128 5.00% 10.37%
Gynecological SurgeryGynecological Surgery
Surgical treatment of the female reproductive system including ectopic pregnancy and early abortion. See Obstetrics.

206 7 213 0.94% 18.10%
GynecologyGynecology
The medical specialty focused on the health care of women and on the diseases of the female genital tract, as well as the endocrinology and reproductive function of the female. The breast may be treated except for surgery.

23 1 24 0.11% 12.97%
HematologyHematology
The scientific medical study of blood and blood-forming tissues, including therapeutics and anatomy, physiology, pathology and symptomatology of blood cells. This category may include the laboratory study of the response of blood cells to radiation or chemotherapy.

194 11 205 0.91% 9.40%
Infectious DiseasesInfectious Diseases
The clinical study and treatment of those diseases that can be caused by an infection; i.e., any communicable disease. These diseases can be transmitted from human to human, from animal to human, by direct or indirect contact; e.g., fevers of unknown origin, sexually transmitted diseases (including HIV infection), herpes, central nervous system (CNS) infections, measles, rubella, mumps, hepatitis, rabies, and rickettsial infections (such as Rocky Mountain spotted fever). Bacterial infections such as streptococcal and chlamydial infections also fall under this classification, as well as those of spirochetal, protozoal, helminthic and mycotic causes.

914 96 1,010 4.48% 8.75%
NeonatologyNeonatology
A branch of medicine, often a part of pediatric medicine, that is practiced for the period of time covering the first 28 days after birth and in which the neonate requires additional treatment or care beyond a normal birth, such as intensive care for a premature infant.

263 15 278 1.23% 11.30%
NephrologyNephrology
The medical science primarily concerned with the anatomy, physiology and diseases of the kidneys (the renal or nephric system) including treatment by dialysis and transplantation. Note: Not to be confused with urology, which deals primarily with the diseases and treatment of the genitourinary tract.

399 26 425 1.88% 9.72%
Neurological SurgeryNeurological Surgery
Any of various kinds of surgery of the nervous system. Often included are those procedures designed to restore physiological activity of nerves (functional neurosurgery), psychosurgery and stereotactic surgery.

482 21 503 2.23% 15.05%
NeurologyNeurology
The field of medicine dealing with the normal or diseased nervous systems (central, peripheral and autonomic, plus the neuromuscular junction and muscle). May include clinical neurology that deals with the diagnosis and treatment of nervous system disorders.

1,117 67 1,184 5.25% 14.06%
Normal NewbornsNormal Newborns
A branch of medicine, often a part of pediatric medicine, that is practiced for the period of time covering the first 28 days after birth and in which the infant experienced a normal delivery.

2,374 4 2,378 10.54% 14.12%
Obstetrics/DeliveryObstetrics/Delivery
The specialty of medicine concerned with the obstetrical care of a woman and the fetus during pregnancy, childbirth (delivery of the fetus vaginally or by cesarean section, a surgical procedure) and the puerperium (approximately 6 weeks following birth).

2,612 28 2,640 11.70% 13.95%
OncologyOncology
Science/branch of medicine concerned with the study of the physical, chemical and biologic properties and features of abnormal tissue (neoplasm), including the treatment of both malignant and benign tumors.

278 63 341 1.51% 14.29%
Oncology SurgeryOncology Surgery
Surgical procedures related to diagnostic or treatment of malignant and/or benign tumors.

19 2 21 0.09% 12.80%
Ophthalmologic Surgery Ophthalmologic Surgery 
Surgical treatment of eye and lid disorders, such as cataract removal with lens implantation.

0 1 1 0.00% 3.57%
OphthalmologyOphthalmology
The study and treatment of the physiology, anatomy and pathology of the eye and surrounding tissues such as the eye lid. This includes ocular infections, refractive errors, glaucoma, cataracts and other ocular disorders.

17 2 19 0.08% 14.84%
Orthopedic Surgery Orthopedic Surgery 
Preservation or restoration from disease or injury by surgical means of the function or condition of the musculoskeletal system, the spine and the extremities.

1,159 38 1,197 5.30% 8.20%
OrthopedicsOrthopedics
Branch of medicine concerned with the prevention and correction of disorders of the locomotor system of the body, including the skeleton, muscles, joints and related tissues.

213 6 219 0.97% 13.73%
Other ObstetricsOther Obstetrics
Medical care provided by an obstetrician other than delivery; for example, nutrition counseling, immunizations, treatment for spontaneous abortion (miscarriage), prevention of preterm labor and anemia. See Obstetrics; Also see Gynecological Surgery

163 19 182 0.81% 11.50%
OtolaryngologyOtolaryngology
Branch of medicine concerned with medical and surgical treatment of head and neck, including the ears, nose and throat. See ENT.

74 6 80 0.35% 15.07%
Plastic SurgeryPlastic Surgery
Surgical procedures related to cosmetic or reconstructive surgery of face and body.

0 0 0 0.00% 0.00%
PsychiatryPsychiatry
The diagnosis, prevention and treatment of mental disorders by those medical specialists trained in the science of psychiatry.

2,528 87 2,615 11.59% 34.03%
PulmonaryPulmonary
Of or pertaining to lungs/respiratory system, to the pulmonary artery; to aperture leading from right ventricle into the pulmonary artery.

1,314 87 1,401 6.21% 10.68%
RehabilitationRehabilitation
Following a disabling disease, injury or addiction, spontaneous or therapeutic restoration of normal function or in a nearly normal manner.

0 0 0 0.00% 0.00%
RheumatologyRheumatology
The science and medical study relating to diseases or disorders where inflammation or degeneration of tissue occur in the musculoskeletal system.

107 1 108 0.48% 12.53%
Transplant SurgeryTransplant Surgery
The procedures that involve the movement of tissue or organs from one part of the body, or from a separate body, for the purpose of treatment by implantation or grafting. Included in this grouping are bone marrow, heart, liver and lung transplants.

0 0 0 0.00% 0.00%
Trauma, Multiple SignificantTrauma, Multiple Significant
Injury or injuries to the face, head and/or body. Trauma scored for severity and prevalence of injuries are categorized in the service line of Multiple Significant Trauma. Less severe or prevalent injuries may be categorized under a different, specific service line.

456 35 491 2.18% 16.94%
Urological SurgeryUrological Surgery
Treatment provided by surgical means of urinary and genitourinary tract disorders; for example, tumors of the prostate, bladder, kidney or testis.

175 4 179 0.79% 11.94%
UrologyUrology
The medical specialty that is concerned with the study, diagnosis and treatment of diseases of the urinary tract in the female and both urinary and genitourinary tract in the male.

288 16 304 1.35% 9.92%
Vascular SurgeryVascular Surgery
Surgical procedures relating to the blood vessels.

443 18 461 2.04% 14.72%
  Total 21,618 948 22,566 100% 12.58%

Updated on: 11/20/2017

Please note that the 2015 Service Line report includes only nine months of discharges and not the full calendar year. This shortened timeframe, from January 1 through September 30, 2015, is related to the replacement of the ICD-9-CM coding system with the ICD-10-CM coding system effective with discharges on and after October 1, 2015. Because of the increased detail of the ICD-10-CM system, a number of APR-DRGs that VHI maps to service lines had significant differences in volume. While these differences are not errors, for comparability, VHI chose to include only the nine months of 2015 discharges before ICD-10-CM went into effect. Our expectation is that next year’s report will include all of calendar year 2016 discharges.



Efficiency Indicators

Click here to compare other hospitals efficiency in Virginia.

For Fiscal Year 1/1/2016 - 12/31/2016

Composite Score:Composite Score
Scores on individual measures may help with specific aspects of efficiency and productivity, whereas a Composite Score helps with the big picture. Which hospitals are the most efficient? (..Click on Composite Score to read more ..)
(Lower is better)
More  
2.1
Less  
Efficient  
Efficient
  1.43.9  

What are Efficiency Indicators?What are Efficiency Indicators?
VHI’s Efficiency (and Productivity) indicators were designed to help large employers, and purchasers (health insurance companies) to find the most efficient and productive health care providers. (..Click on What are Efficiency Indicators? to read more ..)

 ·  Charges

Indicator Description Quartile Rank 1 through 4
Gross revenue per adj. admission ($)
(lower is better)
27,698.76
Quartile 2
17,508.56
88,881.29
Net revenue per adj. admission ($)
(lower is better)
9,513.88
Quartile 3
6,634.77
17,891.23

 ·  Costs

Indicator Description Quartile Rank 1 through 4
Cost per adj. admission ($)
(lower is better)
8,867.00
Quartile 2
5,731.78
16,498.99
Labor cost per adj. admission ($)
(lower is better)
2,765.04
Quartile 1
1,799.78
7,491.79
Non-labor cost per adj. admission ($)
(lower is better)
4,358.47
Quartile 4
1,831.01
6,876.10
Capital cost per adj. admission ($)
(lower is better)
943.98
Quartile 4
-426.68
6,228.47

 ·  Productivity/Utilization

Indicator Description Quartile Rank 1 through 4
Full-time equiv. per adj. occupied bed
(lower is better)
2.14
Quartile 1
1.36
8.47
Paid hours per adj. admission
(lower is better)
66.74
Quartile 1
39.37
168.32
Staffed bed occupancy (%)
(higher is better)
99.12
Quartile 1
107.08
7.77
Licensed bed occupancy (%)
(higher is better)
53.08
Quartile 2
89.85
7.77
Special services utilization (%)
(higher is better)
75.15
Quartile 1
105.76
17.53
Case mix adj. avg. length of stay
(lower is better)
4.31
Quartile 4
2.29
7.94

 ·  Financial Viability

Indicator Description Quartile Rank 1 through 4
Cash debt coverage
(higher is better)
0.00
Quartile 3
329.79
-185.99
Total margin (%)
(higher is better)
9.61
Quartile 2
30.84
-47.37
Return on assets (%)
(higher is better)
11.13
Quartile 1
40.47
-31.41
Fixed asset financing ratio
(lower is better)
0.18
Quartile 2
0.00
5.75

 ·  Community Support

Indicator Description Quartile Rank 1 through 4
Charity, bad debt, tax (%)
(higher is better)
8.43
Quartile 2
18.75
-16.71
Medicaid participation (%)
(higher is better)
20.71
Quartile 1
35.19
2.59


Updated on: 11/20/2017






KEY
Cases Category
(Based on Adjusted Volume)

Size Medical Invasive Open Heart
High  1500+   1000+   1000+
Mid-High   800 - 1499   250 - 999   500 - 999
Mid-Low   250 - 799   100 - 249   100 - 499
Low   1 - 249   1 - 99   1 - 99
N/A   0 Cases   0 Cases   0 Cases
 Rating (More hearts are better)
  - More than Expected
  - As Expected
  - Less than Expected
  - Too Few to Calculate (Adjusted Volume < 30)
  - Letter from Facility


2015* Cardiac Care Information


About Cardiac Care InformationAbout Cardiac Care Information
VHI'S CARDIAC CARE INFORMATION will help you learn about heart disease and compare the quality of heart care at Virginia hospitals. (.. Click About Cardiac Care Information to read more ..)





KEY
Cases Category
(Based on Adjusted Volume)

Size Medical Invasive Open Heart
High  1500+   1000+   1000+
Mid-High   800 - 1499   250 - 999   500 - 999
Mid-Low   250 - 799   100 - 249   100 - 499
Low   1 - 249   1 - 99   1 - 99
N/A   0 Cases   0 Cases   0 Cases
 Rating (More hearts are better)
  - More than Expected
  - As Expected
  - Less than Expected
  - Too Few to Calculate (Adjusted Volume < 30)
  - Letter from Facility


  
Show Detailed View

Service Line Total
Cases
Mortality
Rating
Readmission
Rating
Cardiology Medical Cardiology - Medical
Includes diagnosing and therapy for heart disease. Angina, congestive heart failure and acute myocardial infarction (AMI) are all examples of heart conditions. When treatment for these conditions does not include surgery, VHI has grouped them into this service line.
1202       
  -  Heart Failure Congestive Heart Failure (CHF)
or heart failure, is a condition in which the heart can not pump enough blood to the body's other organs.

For more information on signs and symptoms, tests, and treatment, visit: www.americanheart.org/ presenter.jhtml?identifier=4585
494       
Invasive Cardiology Cardiology - Invasive
Includes patients with medical conditions generally described in the medical cardiology service line that also had surgery. Surgeries include cardiac catheterization, cardiac pacemaker insertion, balloon angioplasty and placement of cardiac stents.
488      
  -  Cardiac Cath Cardiac Catheterization
or angiogram is a procedure that identifies possible problems with your heart or its arteries. During a cath, a thin plastic tube, called a catheter, is inserted into a blood vessel in your groin or arm. The catheter is guided up toward your heart. A special dye is injected into the catheter so X-rays can show if you have any artery blockage or other heart problems. www.americanheart.org/ presenter.jhtml?identifier=4491
139      
  -  Percutaneous Cardiovascular Proc. Percutaneous Cardiovascular Procedures
These procedures primarily include various types of Coronary Angioplasty. Coronary angioplasty is a medical procedure used to open arteries that have narrowed to the point that they impede blood flow to the heart. This procedure can improve some of the symptoms associated with blocked arteries, such as chest pain and shortness of breath.
271      
Open Heart Surgery Cardiology - Open Heart Surgery
Includes procedures such as coronary artery bypass surgery (CABG) and cardiac valve procedures.
105       
  -  CABG Coronary Artery Bypass Graft (CABG)
also called coronary artery bypass surgery, heart bypass or bypass surgery is a surgical procedure performed to relieve angina and reduce the risk of death from coronary artery disease. Arteries and/or veins from elsewhere in the patient's body are grafted from the aorta to the coronary arteries to bypass atherosclerotic narrowings and improve the blood supply to the coronary circulation supplying the myocardium (heart muscle).
More info: http://en.wikipedia.org/wiki/Coronary_artery _bypass_surgery
87       


  
Show Normal View

  Mortality Readmission
Service Line Total
Cases
Hospice
Cases
Adj
Vol
Act Exp Ratio Rating Adj
Vol
Act Exp Ratio Rating
Cardiology Medical Cardiology - Medical
Includes diagnosing and therapy for heart disease. Angina, congestive heart failure and acute myocardial infarction (AMI) are all examples of heart conditions. When treatment for these conditions does not include surgery, VHI has grouped them into this service line.
1202 40 1143 2.36% 1.47% 1.61     1143 11.11% 12.54% 0.89   
  -  Heart Failure Congestive Heart Failure (CHF)
or heart failure, is a condition in which the heart can not pump enough blood to the body's other organs.

For more information on signs and symptoms, tests, and treatment, visit: www.americanheart.org/ presenter.jhtml?identifier=4585
494 28 462 2.81% 1.59% 1.77     467 14.78% 16.19% 0.91   
Invasive Cardiology Cardiology - Invasive
Includes patients with medical conditions generally described in the medical cardiology service line that also had surgery. Surgeries include cardiac catheterization, cardiac pacemaker insertion, balloon angioplasty and placement of cardiac stents.
488 1 481 1.25% 0.71% 1.76    476 6.72% 8.16% 0.82   
  -  Cardiac Cath Cardiac Catheterization
or angiogram is a procedure that identifies possible problems with your heart or its arteries. During a cath, a thin plastic tube, called a catheter, is inserted into a blood vessel in your groin or arm. The catheter is guided up toward your heart. A special dye is injected into the catheter so X-rays can show if you have any artery blockage or other heart problems. www.americanheart.org/ presenter.jhtml?identifier=4491
139 1 134 0.75% 0.53% 1.41    134 7.46% 10.87% 0.69   
  -  Percutaneous Cardiovascular Proc. Percutaneous Cardiovascular Procedures
These procedures primarily include various types of Coronary Angioplasty. Coronary angioplasty is a medical procedure used to open arteries that have narrowed to the point that they impede blood flow to the heart. This procedure can improve some of the symptoms associated with blocked arteries, such as chest pain and shortness of breath.
271 0 269 1.49% 0.90% 1.66    265 7.92% 7.03% 1.13   
Open Heart Surgery Cardiology - Open Heart Surgery
Includes procedures such as coronary artery bypass surgery (CABG) and cardiac valve procedures.
105 0 105 1.90% 0.78% 2.43    103 10.68% 5.94% 1.80    
  -  CABG Coronary Artery Bypass Graft (CABG)
also called coronary artery bypass surgery, heart bypass or bypass surgery is a surgical procedure performed to relieve angina and reduce the risk of death from coronary artery disease. Arteries and/or veins from elsewhere in the patient's body are grafted from the aorta to the coronary arteries to bypass atherosclerotic narrowings and improve the blood supply to the coronary circulation supplying the myocardium (heart muscle).
More info: http://en.wikipedia.org/wiki/Coronary_artery _bypass_surgery
87 0 87 1.15% 0.64% 1.80    86 10.47% 5.56% 1.88    



* Please note that the 2015 Cardiac report includes only nine months of discharges. This shortened timeframe, from Jan 1 through Sept 30, 2015, is related to the replacement of the ICD-9 with the ICD-10 coding system effective with discharges on and after Oct 1, 2015. Because of the increased detail of the ICD-10 system, a number of APR-DRGs had significant differences in volume. While these differences are not errors, for comparability, VHI chose to include only the nine months of 2015 discharges before ICD-10 went into effect.


  Updated on: 02/14/2017


 





Patient Satisfaction Survey



 · Riverside Regional Medical Center's Overall

6 or lower (low) 7 or 8 (medium) 9 or 10 (high)
|||
 
8 How do patients rate the hospital overall?
Hospital  
8%Patients who gave a rating of "6" or lower (low)21%Patients who gave a rating of "7" or "8" (medium)71%Patients who gave a rating of "9" or "10" (high)
Patients who gave a rating of "6" or lower (low)Patients who gave a rating of "7" or "8" (medium)Patients who gave a rating of "9" or "10" (high)
VA  
8%21%71%
USA  
7%20%73%


No Yes, Probably Yes, Definitely
|||
 
4 Would patients recommend the hospital to friends and family?
Hospital  
4%"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)22%"YES", patients would probably recommend the hospital74%"YES", patients would definitely recommend the hospital
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)"YES", patients would probably recommend the hospital"YES", patients would definitely recommend the hospital
VA  
5%25%70%
USA  
5%23%72%


 ·  Riverside Regional Medical Center's Comfort

Sometimes/Never Usually Always
|||

Click here to sort by Hospital Percentage
10 How often were the patients rooms and bathrooms kept clean?
Hospital  
10%Room was "sometimes" or "never" clean19%Room was "usually" clean71%Room was "always" clean
Room was "sometimes" or "never" cleanRoom was "usually" cleanRoom was "always" clean
VA  
9%18%73%
USA  
8%17%75%
13 How often did patients receive help quickly from hospital staff?
Hospital  
13%Patients "sometimes" or "never" received help as soon as they wanted28%Patients "usually" received help as soon as they wanted59%Patients "always" received help as soon as they wanted
Patients "sometimes" or "never" received help as soon as they wantedPatients "usually" received help as soon as they wantedPatients "always" received help as soon as they wanted
VA  
10%25%65%
USA  
8%23%69%
8 How often was patients pain well controlled?
Hospital  
8%Pain was "sometimes" or "never" well controlled22%Pain was "usually" well controlled70%Pain was "always" well controlled
Pain was "sometimes" or "never" well controlledPain was "usually" well controlledPain was "always" well controlled
VA  
7%23%70%
USA  
7%22%71%
12 How often was the area around patients rooms kept quiet at night?
Hospital  
12%"Sometimes" or "never" quiet at night29%"Usually" quiet at night59%"Always" quiet at night
"Sometimes" or "never" quiet at night"Usually" quiet at night"Always" quiet at night
VA  
9%30%61%
USA  
9%28%63%


 ·  Riverside Regional Medical Center's Communication

Sometimes/Never Usually Always
|||

Click here to sort by Hospital Percentage
5 How often did nurses communicate well with patients?
Hospital  
5%Nurses "sometimes" or "never" communicated well19%Nurses "usually" communicated well76%Nurses "always" communicated well
Nurses "sometimes" or "never" communicated wellNurses "usually" communicated wellNurses "always" communicated well
VA  
4%16%80%
USA  
4%16%80%
4 How often did doctors communicate well with patients?
Hospital  
4%Doctors "sometimes" or "never" communicated well15%Doctors "usually" communicated well81%Doctors "always" communicated well
Doctors "sometimes" or "never" communicated wellDoctors "usually" communicated wellDoctors "always" communicated well
VA  
4%14%82%
USA  
4%14%82%
21 How often did staff explain about medicines before giving them to patients?
Hospital  
21%Staff "sometimes" or "never" explained14%Staff "usually" explained65%Staff "always" explained
Staff "sometimes" or "never" explainedStaff "usually" explainedStaff "always" explained
VA  
18%18%64%
USA  
17%18%65%


No Yes
||
 
13 Were patients given information about what to do during their recovery at home?
Hospital  
13%No, staff "did not" give patients this information87%Yes, staff "did" give patients this information
No, staff "did not" give patients this informationYes, staff "did" give patients this information
VA  
12%88%
USA  
13%87%


Strongly Agree Agree Disagree/Strongly Disagree
|||

Click here to sort by Hospital Percentage
5 How did patient understood their care when they left the hospital?
Hospital  
5%Patients who “Disagree” or “Strongly Disagree” they understood their care when they left the hospital42%Patients who “Agree” they understood their care when they left the hospital53%Patients who “Strongly Agree” they understood their care when they left the hospital
Patients who “Disagree” or “Strongly Disagree” they understood their care when they left the hospitalPatients who “Agree” they understood their care when they left the hospitalPatients who “Strongly Agree” they understood their care when they left the hospital
VA  
5%44%51%
USA  
5%43%52%


VA State Average & US Average: this number is included so you have
  • a better idea of what is typical for Virginia or the US
  • a basis for comparing individual hospital's performance

Patient Survey Collection Dates: April 2016 - March 2017 , Released in December 2017

HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey information obtained
from the Centers for Medicare & Medicaid Services (CMS)

Learn more about this survey at www.vhi.org/satisfaction_about.asp




2016 Outpatient Tests and Surgery Report

Click any column to sort.
Tests and
Surgery
Sub
Group
Number of Cases Performed in 2016 Median
Charge
Statewide Median Charge
Breast Surgery DIAGNOSTIC too few to calculate   too few to calculate $10,541
Breast Surgery REPAIR/RECONSTRUCTION/COSMETIC PXS 61   $21,756 $26,947
Breast Surgery THERAPEUTIC 39   $12,079 $13,335
Colonoscopy DIAGNOSTIC 2440   $1,902 $3,763
Colonoscopy THERAPEUTIC 5230   $2,585 $5,105
Facial Surgery EYES ONLY 87   $5,966 $11,115
Gallbladder Removal CHOLECYSTECTOMY 138   $14,673 $20,087
General Laparoscopic Procedures GENERAL LAPAROSCOPY 28   $17,423 $20,752
General Laparoscopic Procedures OTHER 7   $18,712 $21,808
Hernia Repair OTHER 84   $11,655 $13,894
Hernia Repair UNSPECIFIED AGE 82   $14,679 $14,664
Hysterectomy HYSTERECTOMY too few to calculate   too few to calculate $25,310
Knee Surgery (Arthroscopy) Knee Surgery (Arthroscopy) 156   $10,318 $13,828
Other Gynecological Procedures BIRTH CONTROL 10   $12,059 $14,875
Other Gynecological Procedures D&C/REMOVAL FIBROIDS 131   $14,665 $17,002
Other Gynecological Procedures REMOVAL ADHESIONS 21   $17,525 $23,296
 


too few to calculate - Too Few to Calculate (Number of Cases < 5)

Updated on 1/16/2018






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