Emergency Department Care Coordination

Better health outcomes begin with better coordination. The Emergency Department Care Coordination (EDCC) program equips providers, care teams and policymakers with near real-time health information, improving patient transitions, guiding smarter decisions and advancing statewide health outcomes.

Connecting Care Across Virginia

The EDCC, administered by VHI, is Virginia’s statewide system for turning isolated encounters into coordinated care. The program combines real-time notifications, a secure online portal and shared patient insights to connect hospitals, health plans, providers and community partners. By ensuring the right people have access to the right information at the right time, the EDCC reduces avoidable hospital visits, improves follow-up care and supports smoother and stronger health journeys for Virginians.

Information Shared by Hospitals

All Virginia hospitals are required to submit care coordination information such as hospital encounters, care plans, lab results, images and discharge information to support clinical and care management personnel.

Real-Time Notifications

Information is shared among providers in near real-time via customized alerts and notifications that identify patient-specific risks.

Tools for Providers and Care Teams

Healthcare providers, care team members and insurance carriers can gain access to a web-based portal for viewing and contributing information to support collaboration.

Emergency Department Access

Emergency departments receive an array of customized alerts and summary reports with key information on patients’ visit histories at acute and post-acute facilities.

Flowchart titled "How It Works" with four steps: patient visits ED, real-time notification to provider, provider follow-up, and patient-supported care. Icons and brief descriptions highlight each step in white on a dark blue background.

Program Reach

The EDCC supports a vast and growing network of users across the Commonwealth.

8.9M Patients represented
7.6k Care team members participating
168k Notifications sent monthly
63k Patient records viewed monthly

Explore. Contribute. Inform.

Want to see how the EDCC can help your team coordinate care more effectively? Connect with us to get started.

Female patient is explaining her problems as the doctor listens intently.

Get Started

New to the program? Learn how to onboard your organization for better decision-making.

Working and talking on the computer with video calling

Get Involved

Already participating in the EDCC and want to get more involved, stay up to date and connect with other program users?

Woman watching a laptop screen while stretching her hand and typing on it

Learn More

Have a general question or need more information? Our team is here to help. Email EDCCPsupport@vhi.org