Valley Health Winchester Medical Center

General Info

Our General Information includes locations, prices, facility size and other information to get you started comparing facilities.
Address:
1840 Amherst Street
Winchester, VA 22601
Get Directions

  (540) 536-8000

Administrator:
Grady (Skip) Philips
President WMC

Medicare Provider Number: 490005
Tax Status: Not-for-profit

Teaching Status: None

Hospital Stays


For Fiscal year 1/1/2019 - 12/31/2019
Licensed beds495
Staffed beds531
Staffed NICU bassinets37
CON approved levelSpecialty
Patient days121,985
Admissions22,485
Full-time equivalents - Payroll2,614
Full-time equivalents - Contract39

ALSD

In addition to other services offered, this facility reported the following services available during fiscal year ending in 2019 in their Utilization Spread Sheets.

  • Cardiac Catheterization
  • Chemotherapy
  • Chronic Renal Dialysis
  • Cobalt and Linear Accelerator Radiology
  • Hyperbaric Therapy
  • Lithotripsy
  • Neonatal Intensive Care
  • Organized Hospice Program
  • Pain Managment Program
  • Wound Clinic
ALSD services is updated on 4/2/2021

Virginia Trauma System

Level II Virginia Designated Trauma Center

Level II trauma centers have an organized trauma response and are also expected to provide initial definitive care regardless of the severity of injury. The specialty requirements may be fulfilled by on-call staff, that are promptly available to the patient. Due to limited resources, Level II centers may have to transfer more complex injuries to a Level I center. Level II centers should also take on responsibility for education and system leadership within their region.

Read more at: Virginia Department of Health


Updated on: 2/26/2021

Cardiac Care

About Cardiac Care
Cases Category
(Based on Adjusted Volume)
High Mid-High Mid-Low Low N/A
Medical 1500+ 800-1499 250-799 1-249 0
Invasive 1000+ 250-999 100-249 1-99 0
Open Heart 1000+ 500-999 100-499 1-99 0
Rating
(More hearts are better)
= Less than expected
= As expected
= More than expected
= Too few to calculate (adjusted volume < 30)
Service Line Total Cases Mortality Rating Readmission Rating
Cardiology Medical 2031
· Congestive Heart Failure 1082
Invasive Cardiology 1072
· Cardiac Cath 203
· Percutaneous Cardiovascular Proc. 651
Open Heart Surgery 259
· CABG 146
Service Line Total Cases Mortality Rating Readmission Rating
Cardiology Medical 1853
· Congestive Heart Failure 968
Invasive Cardiology 1002
· Cardiac Cath 189
· Percutaneous Cardiovascular Proc. 590
Open Heart Surgery 248
· CABG 161
Service Line Total Cases Mortality Rating Readmission Rating
Cardiology Medical 1995
· Congestive Heart Failure 997
Invasive Cardiology 1091
· Cardiac Cath 219
· Percutaneous Cardiovascular Proc. 652
Open Heart Surgery 291
· CABG 184
Service Line Total Cases Mortality Rating Readmission Rating
Cardiology Medical 1812
· Congestive Heart Failure 823
Invasive Cardiology 1019
· Cardiac Cath 231
· Percutaneous Cardiovascular Proc. 605
Open Heart Surgery 254
· CABG 160
Service Line Total Cases Mortality Rating Readmission Rating
Cardiology Medical 1399
· Congestive Heart Failure 603
Invasive Cardiology 860
· Cardiac Cath 220
· Percutaneous Cardiovascular Proc. 466
Open Heart Surgery 166
· CABG 116
Mortality Readmission
Service Line Total Cases Hospice Cases Adj Vol Act Exp Ratio Rating Adj Vol Act Exp Ratio Rating
Cardiology Medical 2031 122 1882 0.69% 1.54% 0.45 1947 12.53% 12.21% 1.03
· Congestive Heart Failure 1082 73 1001 0.10% 1.14% 0.09 1051 15.22% 14.55% 1.05
Invasive Cardiology 1072 34 1028 0.78% 1.16% 0.67 1030 6.50% 7.30% 0.89
· Cardiac Cath 203 4 193 0.52% 0.96% 0.54 193 12.95% 10.22% 1.27
· Percutaneous Cardiovascular Proc. 651 15 635 0.16% 0.76% 0.21 638 4.86% 6.41% 0.76
Open Heart Surgery 259 0 259 0.77% 1.32% 0.58 257 5.06% 6.17% 0.82
· CABG 146 0 146 0.00% 0.72% 0.00 146 4.11% 5.53% 0.74
Mortality Readmission
Service Line Total Cases Hospice Cases Adj Vol Act Exp Ratio Rating Adj Vol Act Exp Ratio Rating
Cardiology Medical 1853 109 1729 0.93% 1.36% 0.68 1772 11.40% 12.20% 0.93
· Congestive Heart Failure 968 58 906 0.99% 0.96% 1.04 935 14.01% 14.54% 0.96
Invasive Cardiology 1002 20 977 1.02% 1.11% 0.92 971 8.34% 7.91% 1.05
· Cardiac Cath 189 2 184 1.09% 0.45% 2.43 182 12.09% 10.56% 1.14
· Percutaneous Cardiovascular Proc. 590 9 580 1.03% 1.00% 1.03 576 7.12% 7.24% 0.98
Open Heart Surgery 248 0 248 2.42% 1.41% 1.72 242 4.55% 6.48% 0.70
· CABG 161 0 161 0.62% 0.95% 0.66 160 1.88% 5.78% 0.32
Mortality Readmission
Service Line Total Cases Hospice Cases Adj Vol Act Exp Ratio Rating Adj Vol Act Exp Ratio Rating
Cardiology Medical 1995 140 1832 1.42% 1.38% 1.03 1872 12.55% 12.43% 1.01
· Congestive Heart Failure 997 80 911 0.77% 0.98% 0.79 949 17.07% 15.13% 1.13
Invasive Cardiology 1091 15 1068 0.66% 1.19% 0.55 1066 8.72% 8.47% 1.03
· Cardiac Cath 219 6 211 0.95% 0.73% 1.30 211 13.74% 11.21% 1.23
· Percutaneous Cardiovascular Proc. 652 7 641 0.47% 1.28% 0.37 641 7.02% 7.81% 0.90
Open Heart Surgery 291 0 290 0.34% 1.59% 0.22 289 5.54% 7.19% 0.77
· CABG 184 0 184 0.54% 1.37% 0.40 183 4.37% 6.00% 0.73
Mortality Readmission
Service Line Total Cases Hospice Cases Adj Vol Act Exp Ratio Rating Adj Vol Act Exp Ratio Rating
Cardiology Medical 1812 113 1679 0.89% 1.52% 0.59 1722 12.78% 12.77% 1.00
· Congestive Heart Failure 823 62 756 0.53% 0.89% 0.59 791 16.18% 15.63% 1.04
Invasive Cardiology 1019 17 993 0.40% 0.92% 0.44 992 7.76% 8.23% 0.94
· Cardiac Cath 231 3 225 0.44% 0.69% 0.64 224 9.38% 10.52% 0.89
· Percutaneous Cardiovascular Proc. 605 13 586 0.34% 0.97% 0.35 587 6.13% 7.22% 0.85
Open Heart Surgery 254 0 253 1.19% 2.01% 0.59 250 5.20% 7.14% 0.73
· CABG 160 0 159 0.00% 1.01% 0.00 159 3.14% 6.40% 0.49
Mortality Readmission
Service Line Total Cases Hospice Cases Adj Vol Act Exp Ratio Rating Adj Vol Act Exp Ratio Rating
Cardiology Medical 1399 83 1286 1.71% 1.75% 0.98 1308 12.23% 13.17% 0.93
· Congestive Heart Failure 603 37 560 1.07% 1.07% 1.00 579 15.54% 16.11% 0.96
Invasive Cardiology 860 14 833 0.96% 1.06% 0.91 828 7.97% 8.70% 0.92
· Cardiac Cath 220 2 207 0.97% 1.07% 0.90 206 8.25% 10.60% 0.78
· Percutaneous Cardiovascular Proc. 466 9 456 0.88% 1.10% 0.80 452 7.08% 7.74% 0.91
Open Heart Surgery 166 0 164 0.61% 1.24% 0.49 163 9.20% 6.64% 1.38
· CABG 116 0 115 0.00% 0.69% 0.00 115 9.57% 6.32% 1.51

Actual Mortality
The percent of all patients admitted to hospital for a cardiac service line and died during their stay.

Actual Readmission Rate
The percent of all patients admitted to a hospital for a cardiac service line and later readmitted within 30 days to a Virginia hospital for a service related to their prior discharge.

Adjusted Volume (Mortality)
All inpatient hospital discharges excluding 1) hospice patients (shown) 2) patients transferred to another facility (not shown) and 3) patients transferred in with severe risk of mortality and died within 24 hours (not shown).

Adjusted Volume (Readmission)
All inpatient hospital discharges excluding 1) patients transferred to another facility or 2) patients that died.

Cardiac Care Service Lines
Patients may have one of many possible conditions and receive different types of diagnostic or surgical procedures. VHI groups these different conditions and treatments into service lines to better compare care provided.

Cardiac Catheterization
or angiogram is a procedure that identifies possible problems with your heart or its arteries. During a cath, a thin plastic tube, called a catheter, is inserted into a blood vessel in your groin or arm. The catheter is guided up toward your heart. A special dye is injected into the catheter so X-rays can show if you have any artery blockage or other heart problems. www.americanheart.org/ presenter.jhtml?identifier=4491

Cardiology - Invasive
Includes patients with medical conditions generally described in the medical cardiology service line that also had surgery. Surgeries include cardiac catheterization, cardiac pacemaker insertion, balloon angioplasty and placement of cardiac stents.

Cardiology - Medical
Includes diagnosing and therapy for heart disease. Angina, congestive heart failure and acute myocardial infarction (AMI) are all examples of heart conditions. When treatment for these conditions does not include surgery, VHI has grouped them into this service line.

Cardiology - Open Heart Surgery
Includes procedures such as coronary artery bypass surgery (CABG) and cardiac valve procedures.

Cases Category
The number of adjusted cases (discharges) grouped into four categories for easy comparison.

Congestive Heart Failure (CHF)
or heart failure, is a condition in which the heart can not pump enough blood to the body's other organs.

For more information on signs and symptoms, tests, and treatment, visit: www.americanheart.org/ presenter.jhtml?identifier=4585

Coronary Artery Bypass Graft (CABG)
also called coronary artery bypass surgery, heart bypass or bypass surgery is a surgical procedure performed to relieve angina and reduce the risk of death from coronary artery disease. Arteries and/or veins from elsewhere in the patient's body are grafted from the aorta to the coronary arteries to bypass atherosclerotic narrowings and improve the blood supply to the coronary circulation supplying the myocardium (heart muscle).
More info: http://en.wikipedia.org/wiki/Coronary_artery _bypass_surgery

Expected Mortality
The expected mortality rate is calculated based on the 3M APR-DRG risk of mortality index for patients within a hospital compared to similar patients treated in hospitals across Virginia.

Expected Readmission Rate
The expected readmission rate is calculated based on the 3M APR-DRG and severity index for patients within a hospital compared to similar patients treated in hospitals across Virginia.

Hospice Exclusions
All inpatient hospital discharges that were identified as hospice patients. These patients are identified by one of three methods 1) "v66.7" in the first nine diagnosis codes or those submitted by a facility in the tenth or later diagnosis code or 2) discharge status codes indicating hospice care or 3) revenue codes indicating hospice care.

Mortality Rating
This rating indicates whether the mortality (death) rate is more than expected (), as expected (), or less than expected() at a 95% confidence level. A "Less than expected" () rating is generally best.


Too few to calculate means there were fewer than 30 discharges in the service line and/or subgroup--the threshold VHI set for calculating statistical significance.

Mortality Ratio
The actual mortality (death) rate divided by expected mortality (death) rate for a hospital.

Percutaneous Cardiovascular Procedures
These procedures primarily include various types of Coronary Angioplasty. Coronary angioplasty is a medical procedure used to open arteries that have narrowed to the point that they impede blood flow to the heart. This procedure can improve some of the symptoms associated with blocked arteries, such as chest pain and shortness of breath.

Readmission Rating
This rating indicates whether the 30-day related readmission rate is more than expected (), as expected (), or less than expected() at a 95% confidence level. A "Less than expected" () rating is generally best.



Too few to calculate means there were fewer than 30 discharges in the service line and/or subgroup--the threshold VHI set for calculating statistical significance.

Readmission Ratio
The actual readmission rate divided by expected readmission rate for a hospital.

Teaching Status
The hospital facility reported membership or accreditation in the Council of Teaching Hospitals and Health Systems (COTH) and/or the Accreditation Council for Graduate Medical Education (ACGME) or they reported no teaching status (NONE.)

Total Cases
All inpatient hospital discharges by cardiac service lines and/or subgroups.

Compare Cardiac Care Among Multiple Hospitals

Learn more about heart disease and compare the quality of care at Virginia hospitals


2019 data updated on: 02/14/2021

Efficiency Indicators

For Fiscal Year 1/1/2019 - 12/31/2019

Composite Score (Lower is better)
More efficient
1.5 
2.8
Less efficient
 3.6
What are Efficiency Indicators?

Charges

Indicator Description Quartile Rank 1 through 4
1 Gross Revenue Per Adjusted Admission: The average full patient charge based on charge schedules per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 19,286.64 30,882.60
2 30,882.60 38,060.32
3 38,060.32 47,568.12
4 47,568.12 124,048.20
(lower is better)
19,286.64 
26,147.42
.
1
 124,048.20
2 Net Revenue Per Adjusted Admission: The average dollar amount expected to be collected per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 6,538.15 8,674.92
2 8,674.92 9,721.65
3 9,721.65 11,372.82
4 11,372.82 25,395.64
(lower is better)
6,538.15 
10,603.32
.
3
 25,395.64

Costs

Indicator Description Quartile Rank 1 through 4
3 Cost Per Adjusted Admission: The average total operating costs (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 5,015.26 8,213.03
2 8,213.03 8,868.72
3 8,868.72 10,374.81
4 10,374.81 16,177.74
(lower is better)
5,015.26 
10,519.57
.
4
 16,177.74
4 Labor Cost Per Adjusted Admission: The average personnel expenses (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 1,878.86 3,604.00
2 3,604.00 3,983.02
3 3,983.02 4,941.87
4 4,941.87 9,078.43
(lower is better)
1,878.86 
3,947.29
.
2
 9,078.43
5 Non-labor Cost Per Adjusted Admission: The average supply, maintenance and non-personnel expenses (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 2,481.83 3,519.49
2 3,519.49 4,153.16
3 4,153.16 4,681.50
4 4,681.50 7,747.50
(lower is better)
2,481.83 
5,466.52
.
4
 7,747.50
6 Capital Cost Per Adjusted Admission: The average physical facility costs (e.g., expenses for depreciation, amortization, interest, insurance and taxes as related to the acquisition of permanent assets) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 -846.90 493.52
2 493.52 670.23
3 670.23 940.49
4 940.49 4,620.83
(lower is better)
-846.90 
1,105.77
.
4
 4,620.83

Productivity/Utilization

Indicator Description Quartile Rank 1 through 4
7 Full-time Equivalents Per Adjusted Occupied Bed: The number of staff, converted to the average number of employees who work full time, for each occupied bed. The number of occupied beds has been adjusted to account for outpatient service revenue and case mix. The desired direction is toward a lower value.
QuartileMin.Max.
1 0.73 3.05
2 3.05 3.70
3 3.70 4.46
4 4.46 8.42
(lower is better)
0.73 
3.08
.
2
 8.42
8 Paid Hours Per Adjusted Admission: The average number of hours the hospital paid to employees or an agency, per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 27.76 73.91
2 73.91 91.11
3 91.11 103.15
4 103.15 166.13
(lower is better)
27.76 
95.10
.
3
 166.13
9 Staffed Beds Occupancy: Expressed as a percentage, the average utilization of the average number of beds, excluding long-term care beds and normal newborn bassinets, that are operational to receive patients during the reporting period. The desired direction is toward a higher value.
QuartileMax.Min.
1 114.41 81.70
2 81.70 68.71
3 68.71 53.05
4 53.05 9.61
(higher is better)
114.41 
63.78
.
3
 9.61
10 Licensed Beds Occupancy: Expressed as a percentage, the average utilization of the number of licensed beds reported by the facility, as approved by the Virginia Department of Health. For hospitals, licensed beds exclude normal newborn bassinets, but include neonatal ICU bassinets. The desired direction is toward a higher value.
QuartileMax.Min.
1 92.13 65.48
2 65.48 49.17
3 49.17 31.57
4 31.57 9.61
(higher is better)
92.13 
67.52
.
1
 9.61
11 Special Services Utilization: Expressed as a percentage, the average utilization of high capital-cost services that are subject to Certificate of Public Need (COPN) law. Special services include: ICU/CCU, obstetrics, neonatal ICU, MRI, CT, lithotripsy, cardiac catheterization, radiation therapy and cardiac surgery. The desired direction is toward a higher value.
QuartileMax.Min.
1 112.18 77.61
2 77.61 61.01
3 61.01 50.26
4 50.26 16.23
(higher is better)
112.18 
68.31
.
2
 16.23
12 Case-mix Adjusted Average Length of Stay: The average number of days a patient stays in the hospital, adjusted for case mix using the current version of the 3M APR-DRGs. The desired direction is toward a lower value.
QuartileMin.Max.
1 2.61 3.57
2 3.57 3.90
3 3.90 4.26
4 4.26 10.01
(lower is better)
2.61 
4.26
.
3
 10.01

Financial Viability

Indicator Description Quartile Rank 1 through 4
13 Cash Debt Coverage: A measure of the facility's ability to generate cash to cover its long-term debt. The desired direction is toward a higher value.
QuartileMax.Min.
1 1,327.00 7.50
2 7.50 1.06
3 1.06 0.00
4 0.00 -810.35
(higher is better)
1,327.00 
1.79
.
2
 -810.35
14 Total Margin: Total margin expresses the difference between total revenue and cost as a proportion of total revenue. The desired direction is towards a higher value.
QuartileMax.Min.
1 45.97 16.95
2 16.95 9.49
3 9.49 5.00
4 5.00 -51.81
(higher is better)
45.97 
4.57
.
4
 -51.81
15 Return on Assets: Expressed as a percentage, the facility's ability to generate cash on its financial resources (e.g., investments, receivables, inventory, physical plant, etc.) The desired direction is toward a higher value.
QuartileMax.Min.
1 146.96 11.05
2 11.05 6.66
3 6.66 1.30
4 1.30 -88.24
(higher is better)
146.96 
1.81
.
3
 -88.24
16 Fixed Asset Financing Ratio: The percentage of asset value financed by long-term debt. The desired direction is toward a lower value.
QuartileMin.Max.
1 0.00 0.02
2 0.02 0.14
3 0.14 0.88
4 0.88 14.28
(lower is better)
0.00 
0.87
.
3
 14.28

Community Support

Indicator Description Quartile Rank 1 through 4
17 Charity Care, Bad Debt and Taxes: Expressed as a percentage, the amount of charity care (converted to a cost basis,) bad debt and taxes the facility incurred in relation to its total expenses. The desired direction is toward a higher value.
QuartileMax.Min.
1 16.14 8.58
2 8.58 6.78
3 6.78 4.10
4 4.10 0.97
(higher is better)
16.14 
3.83
.
4
 0.97
18 Medicaid Participation: Expressed as a percentage, it is the amount of patient days for patients enrolled in the Medicaid program in relation to total patient days. The number of patient days has been adjusted to account for outpatient service revenue. The desired direction is toward a higher value.
QuartileMax.Min.
1 34.87 20.86
2 20.86 17.06
3 17.06 12.03
4 12.03 1.13
(higher is better)
34.87 
14.00
.
3
 1.13

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Updated on: 02/26/2021

Financial Information

For Fiscal Year 1/1/2019 - 12/31/2019
Why is this important?
Hospital financial information was originally intended to benefit of large employers and purchasers of care.
However, consumers should know that financially healthy hospitals may be better able to provide charity care and invest in infrastructure, and technology. Rankings on financial measures are found within the Efficiency tab.

Revenue

  • Gross patient revenue $1,547,423,083
  • Contractual allowance $859,752,761
  • Charity care $22,313,262
  • Bad Debt $37,844,930
  • Net patient revenue $627,512,130
  • Other operating revenue $24,870,075

Expense

  • Labor$233,603,240
  • Non-labor$323,512,671
  • Capital$65,385,244
  • Taxes$54,794
  • Total expense$622,555,949
  • .
  • Operating income$29,826,256
  • Net non-operating gains (loss)$0
  • Revenue and gains
    in excess of expenses and losses$29,826,256

Balance Sheet

  • Current assets$656,958,705
  • Net fixed assets$451,216,812
  • Other assets$25,715,882
  • Total assets$1,133,891,399
  • .
  • Current liabilities$50,986,920
  • Long term liabilities$392,738,791
  • Total liabilities$443,725,711
  • Net worth$690,165,688
Click here for more information on operating and total margins.

Updated on: 02/26/2021

2018 Outpatient Tests and Surgery Report

20Tests and Surgery Sub Group Number of Cases Performed in 2018 Cases Median Charge Statewide Median Charge
Colonoscopy Diagnostic 936 $2,871 $4,176
Colonoscopy Therapeutic 3303 $3,540 $5,962
General Laparoscopic Procedures OTHER 154 $13,357 $28,314
Breast Surgery Repair/Reconstruction/Cosmetic PXS 78 $21,201 $30,902
Breast Surgery Therapeutic 61 $7,682 $14,486
Hernia Repair Children too few to calculate too few to calculate $13,484
Hernia Repair OTHER 142 $8,373 $15,657
Hernia Repair Unspecified Age 268 $9,180 $16,316
Liposuction Lower Extremity too few to calculate too few to calculate $17,318
Liposuction Trunk Extremity too few to calculate too few to calculate $21,697
Liposuction Upper Extremity too few to calculate too few to calculate $12,021
Facial Surgery Eyes Only too few to calculate too few to calculate $10,520
Facial Surgery Facial Only too few to calculate too few to calculate $26,699
Knee Surgery (Arthroscopy) Knee Surgery (Arthroscopy) 144 $9,231 $15,813
Other Gynecological Procedures Birth Control 40 $8,398 $18,169
Other Gynecological Procedures D&C/Removal Fibroids 212 $7,582 $18,708
Other Gynecological Procedures Removal Adhesions 31 $10,022 $26,580
Hysterectomy Hysterectomy too few to calculate too few to calculate $36,907
Gallbladder Removal Cholecystectomy 605 $11,658 $22,922
General Laparoscopic Procedures General Laparoscopy 54 $11,597 $22,346

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Updated on: 7/21/2020

2019 Service Line

Service Line Inlier Cases Outlier Cases Number of Cases % of Hospital Total % of Regional Total
Obstetrics/Delivery 2417 79 2496 9.94% 18.01%
Oncology 252 101 353 1.41% 14.73%
Oncology Surgery 16 1 17 0.07% 11.56%
Cardiology - Open Heart Surgery 254 5 259 1.03% 19.02%
Ophthalmology 13 0 13 0.05% 10.83%
Ophthalmologic Surg 0 1 1 0.00% 6.25%
Orthopedic Surgery 1867 78 1945 7.75% 17.53%
Orthopedics 240 25 265 1.06% 17.10%
Other Obstetrics 101 3 104 0.41% 12.89%
Otolaryngology 84 4 88 0.35% 11.04%
Plastic Surgery 0 0 0 0.00% 0.00%
Psychiatry 1309 53 1362 5.43% 16.77%
Pulmonary 1977 234 2211 8.81% 18.65%
Rehabilitation 0 0 0 0.00% 0.00%
Rheumatology 95 3 98 0.39% 15.58%
Transplant Surgery 0 0 0 0.00% 0.00%
Urological Surgery 124 7 131 0.52% 14.10%
Urology 799 76 875 3.49% 17.02%
Vascular Surgery 501 18 519 2.07% 24.71%
Burns 1 0 1 0.00% 6.67%
Cardiology - Medical 1860 171 2031 8.09% 17.95%
Dental 6 0 6 0.02% 13.64%
Dermatology 32 2 34 0.14% 12.64%
Endocrinology 485 38 523 2.08% 16.84%
Gynecology 16 0 16 0.06% 11.85%
Hematology 174 9 183 0.73% 13.52%
Infectious Disease 1044 215 1259 5.02% 15.69%
Cardiology - Invasive 1007 65 1072 4.27% 20.96%
Neonatology 274 30 304 1.21% 18.56%
Nephrology 148 15 163 0.65% 15.12%
Neurological Surgery 458 13 471 1.88% 19.07%
Neurology 928 138 1066 4.25% 18.41%
Normal Newborn 2273 18 2291 9.13% 19.82%
ENT Surgery 29 2 31 0.12% 8.86%
Gastroenterology 1576 90 1666 6.64% 16.33%
General Medicine 948 163 1111 4.43% 19.78%
General Surgery 1551 109 1660 6.61% 22.85%
Gynecological Surg 49 2 51 0.20% 8.51%
Trauma 394 34 428 1.70% 19.24%
Total 23,302 1,802 25,104 100% 17.99%

Compare Service Lines Among Multiple Hospitals

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Updated on: 02/26/2021

Patient Satisfaction Survey

Patient Survey Collection Dates: Jan 2019 - Dec 2019
Released in April 2021
Note: Some quarterly refreshed measures that would have included 1st quarter and/or 2nd quarter 2020 data will not be updated in April 2021 and will continue to display the same data that was reported in October 2020 due to the COVID-19 pandemic. For more information, please reference https://qualitynet.cms.gov/inpatient/notifications (2020-111-IP)

Valley Health Winchester Medical Center's Overall

How do patients rate the hospital overall?
Hospital
Would patients recommend the hospital to friends and family?
Hospital

Valley Health Winchester Medical Center's Comfort

How often were the patients rooms and bathrooms kept clean?
Hospital
How often did patients receive help quickly from hospital staff?
Hospital
How often was the area around patients rooms kept quiet at night?
Hospital
How often did nurses communicate well with patients?
Hospital

Valley Health Winchester Medical Center's Communication

How often did doctors communicate well with patients?
Hospital
How often did staff explain about medicines before giving them to patients?
Hospital
Were patients given information about what to do during their recovery at home?
Hospital
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US
How did patient understood their care when they left the hospital?
Hospital

What Did Patients Say About Their Hospitals?

Compare patients' satisfaction among multiple hospitals


Updated on: 05/05/2021