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Bon Secours St. Mary's Hospital

General Info

Our General Information includes locations, prices, facility size and other information to get you started comparing facilities.
Address:
5801 Bremo Road
Richmond, VA 23226
Get Directions

  (804) 285-2011
Administrator:
Bryan Lee
CEO

Medicare Provider Number: 490059

Parent Company: Bon Secours Mercy Health Richmond
Tax Status: Not-for-profit

Teaching Status: None

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Website: www.bonsecours.com/locations/hospitals-medical-centers/richmond/st-marys-hospital
Financial Assistance www.fa.bonsecours.com/
For Quotes on Elective Procedures per Virginia law §32.1-137.05, call Bon Secours Customer Service 804-342-1500

Hospital Stays


For Fiscal year 1/1/2021 - 12/31/2021
Licensed beds391
Total Licensed beds391
Staffed beds444
Staffed NICU bassinets53
CON approved levelSubspecialty
Patient days103,488
Admissions19,157
Full-time equivalents - Payroll1,709
Full-time equivalents - Contract54
Updated on: 3/29/2023

Efficiency Indicators

For Fiscal Year 1/1/2021 - 12/31/2021

Composite Score (Lower is better)
More efficient
1.4 
1.9
Less efficient
 3.7
What are Efficiency Indicators?

Charges

Indicator Description Quartile Rank 1 through 4
1 Gross Revenue Per Adjusted Admission: The average full patient charge based on charge schedules per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 30,895.26 45,467.10
2 45,467.10 55,168.85
3 55,168.85 71,720.75
4 71,720.75 169,740.60
(lower is better)
30,895.26 
66,579.59
.
3
 169,740.60
2 Net Revenue Per Adjusted Admission: The average dollar amount expected to be collected per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 9,280.50 12,548.84
2 12,548.84 15,311.63
3 15,311.63 17,282.58
4 17,282.58 26,163.14
(lower is better)
9,280.50 
17,860.53
.
4
 26,163.14

Costs

Indicator Description Quartile Rank 1 through 4
3 Cost Per Adjusted Admission: The average total operating costs (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 7,637.33 12,073.59
2 12,073.59 14,063.14
3 14,063.14 15,767.33
4 15,767.33 27,279.58
(lower is better)
7,637.33 
13,342.52
.
2
 27,279.58
4 Labor Cost Per Adjusted Admission: The average personnel expenses (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 1,750.83 4,851.20
2 4,851.20 6,184.52
3 6,184.52 7,198.46
4 7,198.46 17,220.81
(lower is better)
1,750.83 
6,920.63
.
3
 17,220.81
5 Non-labor Cost Per Adjusted Admission: The average supply, maintenance and non-personnel expenses (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 2,330.35 4,917.02
2 4,917.02 5,714.12
3 5,714.12 7,060.33
4 7,060.33 11,229.41
(lower is better)
2,330.35 
5,251.06
.
2
 11,229.41
6 Capital Cost Per Adjusted Admission: The average physical facility costs (e.g., expenses for depreciation, amortization, interest, insurance and taxes as related to the acquisition of permanent assets) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 -610.59 697.11
2 697.11 907.28
3 907.28 1,176.56
4 1,176.56 2,917.57
(lower is better)
-610.59 
402.78
.
1
 2,917.57

Productivity/Utilization

Indicator Description Quartile Rank 1 through 4
7 Full-time Equivalents Per Adjusted Occupied Bed: The number of staff, converted to the average number of employees who work full time, for each occupied bed. The number of occupied beds has been adjusted to account for outpatient service revenue and case mix. The desired direction is toward a lower value.
QuartileMin.Max.
1 0.62 3.53
2 3.53 4.41
3 4.41 5.20
4 5.20 8.20
(lower is better)
0.62 
3.31
.
1
 8.20
8 Paid Hours Per Adjusted Admission: The average number of hours the hospital paid to employees or an agency, per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 26.80 91.60
2 91.60 116.93
3 116.93 140.12
4 140.12 266.31
(lower is better)
26.80 
102.01
.
2
 266.31
9 Staffed Beds Occupancy: Expressed as a percentage, the average utilization of the average number of beds, excluding long-term care beds and normal newborn bassinets, that are operational to receive patients during the reporting period. The desired direction is toward a higher value.
QuartileMax.Min.
1 100.00 81.55
2 81.55 70.23
3 70.23 55.53
4 55.53 16.04
(higher is better)
100.00 
68.82
.
3
 16.04
10 Licensed Beds Occupancy: Expressed as a percentage, the average utilization of the number of licensed beds reported by the facility, as approved by the Virginia Department of Health. For hospitals, licensed beds exclude normal newborn bassinets, but include neonatal ICU bassinets. The desired direction is toward a higher value.
QuartileMax.Min.
1 82.93 68.57
2 68.57 50.11
3 50.11 31.93
4 31.93 9.56
(higher is better)
82.93 
72.51
.
1
 9.56
11 Special Services Utilization: Expressed as a percentage, the average utilization of high capital-cost services that are subject to Certificate of Public Need (COPN) law. Special services include: ICU/CCU, obstetrics, neonatal ICU, MRI, CT, lithotripsy, cardiac catheterization, radiation therapy and cardiac surgery. The desired direction is toward a higher value.
QuartileMax.Min.
1 116.79 73.25
2 73.25 64.24
3 64.24 52.53
4 52.53 19.41
(higher is better)
116.79 
71.36
.
2
 19.41
12 Case-mix Adjusted Average Length of Stay: The average number of days a patient stays in the hospital, adjusted for case mix using the current version of the 3M APR-DRGs. The desired direction is toward a lower value.
QuartileMin.Max.
1 3.75 5.37
2 5.37 5.81
3 5.81 6.36
4 6.36 13.93
(lower is better)
3.75 
5.62
.
2
 13.93

Financial Viability

Indicator Description Quartile Rank 1 through 4
13 Cash Debt Coverage: A measure of the facility's ability to generate cash to cover its long-term debt. The desired direction is toward a higher value.
QuartileMax.Min.
1 1,477.45 5.35
2 5.35 0.00
3 0.00 0.00
4 0.00 -460.62
(higher is better)
1,477.45 
0.00
.
2
 -460.62
14 Total Margin: Total margin expresses the difference between total revenue and cost as a proportion of total revenue. The desired direction is towards a higher value.
QuartileMax.Min.
1 41.07 23.42
2 23.42 14.08
3 14.08 8.30
4 8.30 -25.45
(higher is better)
41.07 
28.98
.
1
 -25.45
15 Return on Assets: Expressed as a percentage, the facility's ability to generate cash on its financial resources (e.g., investments, receivables, inventory, physical plant, etc.) The desired direction is toward a higher value.
QuartileMax.Min.
1 32.27 9.77
2 9.77 3.15
3 3.15 0.00
4 0.00 -72.84
(higher is better)
32.27 
5.70
.
2
 -72.84
16 Fixed Asset Financing Ratio: The percentage of asset value financed by long-term debt. The desired direction is toward a lower value.
QuartileMin.Max.
1 0.00 0.04
2 0.04 0.11
3 0.11 0.74
4 0.74 3.99
(lower is better)
0.00 
1.33
.
4
 3.99

Community Support

Indicator Description Quartile Rank 1 through 4
17 Charity Care, Bad Debt and Taxes: Expressed as a percentage, the amount of charity care (converted to a cost basis,) bad debt and taxes the facility incurred in relation to its total expenses. The desired direction is toward a higher value.
QuartileMax.Min.
1 21.31 9.63
2 9.63 8.10
3 8.10 5.27
4 5.27 -0.64
(higher is better)
21.31 
8.87
.
2
 -0.64
18 Medicaid Participation: Expressed as a percentage, it is the amount of patient days for patients enrolled in the Medicaid program in relation to total patient days. The number of patient days has been adjusted to account for outpatient service revenue. The desired direction is toward a higher value.
QuartileMax.Min.
1 41.68 24.20
2 24.20 19.60
3 19.60 15.42
4 15.42 1.85
(higher is better)
41.68 
17.87
.
3
 1.85

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Updated on: 3/29/2023

Financial Information

For Fiscal Year 1/1/2021 - 12/31/2021
Why is this important?
Hospital financial information was originally intended to benefit of large employers and purchasers of care.
However, consumers should know that financially healthy hospitals may be better able to provide charity care and invest in infrastructure, and technology. Rankings on financial measures are found within the Efficiency tab.

Revenue

  • Gross patient revenue $2,358,088,813
  • Contractual allowance $1,652,084,792
  • Charity care $24,685,870
  • Bad Debt $48,741,196
  • Net patient revenue $632,576,955
  • Other operating revenue $7,351,584

Expense

  • Labor$245,111,922
  • Non-labor$185,979,995
  • Capital$14,197,790
  • Taxes$27,270,226
  • Total expense$472,559,933
  • .
  • Operating income$167,368,606
  • Net non-operating gains (loss)$25,432,916
  • Revenue and gains
    in excess of expenses and losses$192,801,522

Balance Sheet

  • Current assets$103,997,892
  • Net fixed assets$141,019,742
  • Other assets$625,321,317
  • Total assets$870,338,951
  • .
  • Current liabilities$97,299,006
  • Long term liabilities$187,573,746
  • Total liabilities$284,872,752
  • Net worth$585,466,199
Click here for more information on operating and total margins.
Updated on: 3/29/2023

2020 Outpatient Tests and Surgery Report

Tests and Surgery Sub Group Number of Cases Performed in 2020 Cases Median Charge Statewide Median Charge
Colonoscopy Diagnostic 671 $5,181 $4,639
Colonoscopy Therapeutic 2509 $6,761 $6,224
General Laparoscopic Procedures OTHER 87 $28,298 $31,928
Breast Surgery Diagnostic 6 $19,604 $14,957
Breast Surgery OTHER too few to calculate too few to calculate $39,392
Breast Surgery Repair/Reconstruction/Cosmetic PXS 196 $31,011 $31,076
Breast Surgery Therapeutic 104 $19,375 $15,523
Hernia Repair Children 20 $16,991 $16,571
Hernia Repair Infants too few to calculate too few to calculate $21,266
Hernia Repair OTHER 100 $23,022 $18,152
Hernia Repair Unspecified Age 142 $23,743 $19,214
Liposuction Head Neck too few to calculate too few to calculate $5,787
Liposuction Lower Extremity 17 $30,431 $9,391
Liposuction Trunk Extremity 70 $31,543 $9,910
Liposuction Upper Extremity too few to calculate too few to calculate $6,619
Facial Surgery Eyes Only 19 $26,672 $8,357
Facial Surgery Face & Eyes too few to calculate too few to calculate $7,922
Facial Surgery Facial Only 11 $31,271 $11,333
Knee Surgery (Arthroscopy) Knee Surgery (Arthroscopy) 127 $20,877 $17,624
Other Gynecological Procedures D&C/Removal Fibroids 129 $30,035 $21,401
Other Gynecological Procedures Removal Adhesions 67 $31,045 $29,256
Hysterectomy Hysterectomy too few to calculate too few to calculate $37,518
Gallbladder Removal Cholecystectomy 309 $28,212 $26,152
General Laparoscopic Procedures General Laparoscopy 43 $25,060 $25,414

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Updated on: 3/1/2022

2020 Service Line

Service Line Inlier Cases Outlier Cases Number of Cases % of Hospital Total % of Regional Total
Obstetrics/Delivery 2041 113 2154 10.13% 12.85%
Oncology 183 137 320 1.51% 10.21%
Oncology Surgery 32 3 35 0.16% 16.43%
Cardiology - Open Heart Surgery 206 9 215 1.01% 17.35%
Ophthalmology 27 0 27 0.13% 12.56%
Ophthalmologic Surg 0 0 0 0.00% 0.00%
Orthopedic Surgery 705 76 781 3.67% 10.74%
Orthopedics 133 21 154 0.72% 7.34%
Other Obstetrics 191 17 208 0.98% 12.02%
Otolaryngology 91 12 103 0.48% 13.99%
Plastic Surgery 0 0 0 0.00% 0.00%
Psychiatry 1441 49 1490 7.01% 9.37%
Pulmonary 1874 251 2125 10.00% 13.49%
Rehabilitation 0 0 0 0.00% 0.00%
Rheumatology 72 8 80 0.38% 9.15%
Transplant Surgery 0 0 0 0.00% 0.00%
Urological Surgery 150 6 156 0.73% 12.94%
Urology 474 70 544 2.56% 10.43%
Vascular Surgery 260 27 287 1.35% 14.70%
Burns 0 0 0 0.00% 0.00%
Cardiology - Medical 957 191 1148 5.40% 9.85%
Dental 13 0 13 0.06% 30.23%
Dermatology 29 2 31 0.15% 6.10%
Endocrinology 570 55 625 2.94% 13.27%
Gynecology 13 0 13 0.06% 7.10%
Hematology 162 24 186 0.88% 7.57%
Infectious Disease 981 418 1399 6.58% 10.16%
Cardiology - Invasive 708 70 778 3.66% 12.60%
Neonatology 231 14 245 1.15% 13.92%
Nephrology 145 17 162 0.76% 9.09%
Neurological Surgery 575 78 653 3.07% 21.17%
Neurology 982 181 1163 5.47% 12.82%
Normal Newborn 2063 7 2070 9.74% 13.31%
ENT Surgery 42 18 60 0.28% 9.84%
Gastroenterology 1426 113 1539 7.24% 13.04%
General Medicine 531 328 859 4.04% 11.95%
General Surgery 1146 109 1255 5.90% 12.61%
Gynecological Surg 61 4 65 0.31% 8.11%
Trauma 257 55 312 1.47% 10.21%
Total 18,772 2,483 21,255 100% 11.77%

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Updated on: 3/29/2023

Patient Satisfaction Survey

Patient Survey Collection Dates: July 2020 - Mar 2021
Released in Jan 26, 2022
Note: Some quarterly refreshed measures that would have included 1st quarter and/or 2nd quarter 2020 data will not be updated in April 2021 and will continue to display the same data that was reported in October 2020 due to the COVID-19 pandemic. For more information, please reference https://qualitynet.cms.gov/inpatient/notifications (2020-111-IP)

Bon Secours St. Mary's Hospital's Overall

How do patients rate the hospital overall?
Hospital
71 %
21 %
8 %
VA
70 %
21 %
9 %
US
73 %
19 %
8 %
Would patients recommend the hospital to friends and family?
Hospital
74 %
21 %
5 %
VA
69 %
25 %
6 %
US
71 %
24 %
5 %

Bon Secours St. Mary's Hospital's Comfort

How often were the patients rooms and bathrooms kept clean?
Hospital
63 %
22 %
15 %
VA
70 %
19 %
11 %
US
73 %
18 %
9 %
How often did patients receive help quickly from hospital staff?
Hospital
57 %
29 %
14 %
VA
62 %
26 %
12 %
US
67 %
23 %
10 %
How often was the area around patients rooms kept quiet at night?
Hospital
56 %
32 %
12 %
VA
61 %
29 %
10 %
US
63 %
27 %
10 %
How often did nurses communicate well with patients?
Hospital
78 %
18 %
4 %
VA
79 %
16 %
5 %
US
80 %
15 %
5 %

Bon Secours St. Mary's Hospital's Communication

How often did doctors communicate well with patients?
Hospital
79 %
16 %
5 %
VA
79 %
16 %
5 %
US
81 %
14 %
5 %
How often did staff explain about medicines before giving them to patients?
Hospital
57 %
19 %
24 %
VA
61 %
19 %
20 %
US
63 %
18 %
19 %
Were patients given information about what to do during their recovery at home?
Hospital
87 %
13 %
VA
87 %
13 %
US
86 %
14 %
How did patient understood their care when they left the hospital?
Hospital
53 %
41 %
6 %
VA
50 %
44 %
6 %
US
52 %
42 %
6 %

What Did Patients Say About Their Hospitals?

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Updated on: 02/02/2022