VIRGINIA HEALTH INFORMATION
102 N. 5th Street, Richmond, VA 23219
Toll Free 1-877-VHI-INFO (844-4636)
Visit website: www.VHI.org for updated information



Printed on: 7/17/2018

Henrico Doctors' Hospital

General Information


Administrator:
Chris Denton
(CFO)

Address:
1602 Skipwith Road
Richmond, 23229
(804) 289-4500

Medicare Provider Number: 490118

Virginia Trauma System:
Level II Virginia Designated Trauma Center
Level II trauma centers have an organized trauma response and are also expected to provide initial definitive care regardless of the severity of injury. The specialty requirements may be fulfilled by on-call staff, that are promptly available to the patient. Due to limited resources, Level II centers may have to transfer more complex injuries to a Level I center. Level II centers should also take on responsibility for education and system leadership within their region.
Read more at: Virginia Department of Health

NOTE: Retreat Hospital integrated with HDH in August 2008.



Website: www.hcavirginia.com

Tax Status: Proprietary

Teaching StatusTeaching Status
The hospital facility reported membership or accreditation in the Council of Teaching Hospitals and Health Systems (COTH) and/or the Accreditation Council for Graduate Medical Education (ACGME) or they reported no teaching status (NONE.)
:
None

For Fiscal Year 1/1/2016 - 12/31/2016
Licensed bedsLicensed beds
The number of beds reported by the hospital to be licensed by the Virginia Department of Health. This does not include normal newborn bassinets. Staffed beds greater than licensed beds may be due to unlicensed normal newborn bassinets.
Licensed beds
The number of beds reported by the hospital to be licensed by the Virginia Department of Health. This does not include normal newborn bassinets. Staffed beds greater than licensed beds may be due to unlicensed normal newborn bassinets.
767
Staffed bedsStaffed beds
Number of beds deemed to be operational to receive patients during the reporting period. Staffed beds greater than licensed beds may be due to unlicensed normal newborn bassinets.
431
Staffed NICU bassinetsStaffed NICU bassinets
Number of NICU bassinets deemed to be operational to receive patients during the reporting period. Newborn service of general, intermediate, intensive or high-risk as specified by the service's medical protocol. Does not include normal newborn bassinets.
37
CON approved levelCON Approved Level
5.1j. General care infant stations - Infant stations, not otherwise designated on a hospital's approved licensure application, and capable of caring for newborns who weigh at least 2000 grams at birth or who have completed 34 weeks gestation.

5.1k Intermediate infant stations - Infant stations, so designated on a hospital's approved licensure application, and capable of caring for moderately ill neonates or stable-growing low birthweight neonates requiring only a weight increase to be ready for discharge.


5.1l. Specialty infant stations -
Infant stations, so designated on a hospital's approved licensure application, and capable of caring for high-risk neonates with specified neonatal illnesses.

5.1m. Subspecialty infant stations -
Infant stations, so designated on a hospital's approved licensure application, and capable of providing intensive care for critically ill, high-risk neonates with complex neonatal illnesses.
Subspecialty
Patient daysPatient days
Patient days of care provided during the report period, excluding days in a nursing facility unit of the hospital, and excluding days in a regular (i.e., not intensive care) newborn nursery while the mother is still in the hospital.
116,806
AdmissionsAdmissions
The number of patients accepted for inpatient service, excluding admissions in a nursing facility unit of the hospital. Also excluded are newborns born in the hospital, except those remaining in the hospital after the mother has been discharged. Patient transfers between patient care units within the hospital are not counted as admissions.
22,046
Full-time equivalents - PayrollFull time equivalents – Payroll
Paid FTEs are the total number of hours paid (including worked hours and benefit hours), divided by 2080 and rounded to one decimal place. If there are staff positions shared between the hospital and a non-hospital activity (e.g., a nursing-home unit of the hospital), this reports only that portion of the shared FTEs that are properly allocated to the hospital.
1,934
Full-time equivalents - ContractFull-time equivalents – Contract
The number of contracted hours for agency personnel and paid hours for contracted services provided within the facility divided by 2080 and rounded to one decimal place.
72
In addition to other services offered, this facility reported the following services available during fiscal year ending in 2016 in their Utilization Spread Sheets.
Cardiac Catheterization
Chemotherapy
Chronic Renal Dialysis
Cobalt and Linear Accelerator Radiology
Kidney Transplant
Lithotripsy
Pain Managment Program
Wound Clinic

Facility Comment: Henrico Doctors Hospital includes 3 campuses: Henrico Doctors on Skipwith, Retreat Doctors on Grove and Parham Doctors on Parham Road


Updated on: 1/19/2018


Financial Information

Why is this important?Why is this important?
Hospital financial information was originally intended to benefit of large employers and purchasers of care. However, consumers should know that financially healthy hospitals may be better able to provide charity care and invest in infrastructure, and technology.

Rankings on financial measures are found within the Efficiency tab

For Fiscal Year 1/1/2016 - 12/31/2016


Revenue

Gross patient revenueGross patient revenue
Total established full charges for all services provided to patients.
$3,671,007,325
Contractual allowanceContractual allowance
The difference between a hospital's established charges and the rates paid by third-party payers under contractual agreements.
$3,092,763,168
Charity careCharity care
Total established full charges for services to indigent patients at 100%, between 100% and 200% and in excess of 200% of the federal non-farm poverty level as well as any charity care for which partial payment is received. Charity care expense is reduced by the amount of disproportionate share allocated to state teaching hospitals (currently UVA and VCU).
$37,026,297
Net patient revenueNet patient revenue
Net Patient Revenue is the sum of Gross Patient Revenue minus contractual allowances minus charity care at 100%, 200% and over 200% of poverty as well as any charity care for which partial payment is received, and minus any payment from the disproportional share program.
$541,217,860
Other operating revenueOther operating revenue
Revenue or gains from the hospital’s ongoing or central operations other than patient care. These may include such activities as educational or research programs, sales of goods and services to other than patients, and sales of personal convenience items and services to patients. Operating gains may be difficult to distinguish from non-operating gains. Providers are asked to report other revenue (or other operating revenue) and operating gains as defined per the 1990 AICPA audit guide.
$34,555,044

Expense

LaborLabor expense
All expenses related to employment of personnel by the hospital.
$184,550,987
Non-laborNon-labor expense
Any expenses that are not related to labor. Excluding capital and capital-related expenses.
$219,284,978
Capital Capital expense
Capital expenses are those defined by Medicare as capital expenses. This includes depreciation and interest for capital assets reported as used for patient care, plus Medicare inpatient costs for other capital-related expenses. Medicare inpatient costs for other capital-related expenses including leases, rentals (including license and royalty fees for the use of depreciable assets), insurance expense on depreciable assets, related-organization capital-related costs for assets that are not maintained on the hospital's premises, and taxes on land or depreciable assets used for patient care. Depreciation expenses are calculated on a straight-line basis, using Medicare useful lives. Includes the allocated portion of home office capital expenses. This capital expense amount is not necessarily the same as the Medicare-allowable cost figure.
$29,354,086
TaxesTaxes/Tax expense
All taxes reported on the hospital's income statement, including: state income tax, federal income tax, real estate tax, business property tax, and business license fees. Does not include payroll taxes, which are reported under Labor Expenses.
$36,199,946
Bad-debtBad-debt expense
Bad-debt expense (or provision for bad debts) as reported on the hospital’s income statement.
$29,281,808
Total expenseTotal operating expense
The sum of all operating expenses.
$498,671,805
  
Operating incomeOperating income
The net of Net patient revenue plus Other operating income minus Total operating income. This is the value that should be used in the calculation of Operating margin.
$77,101,099
Net non-operating gains (loss)Net non-operating gains
Non-operating gains and losses resulting from transactions incidental or peripheral to the hospital’s central ongoing operations. This may include such items as gifts received, tax support and subsidies, returns on investment of general funds, and gain or loss on sale of properties, as well as other items.
$0
Revenue and gains
in excess of expenses and lossesRevenue and gains in excess of expenses
The net amount of change in the net assets of the facility. The sum of Operating income and Non-operating income.
Note: In proprietary facilities this is called Net Income. This is the value that should be used in the calculation of Total margin.

$77,101,099

Balance Sheet

Current assetsCurrent assets
Cash and other assets that are expected to be converted into cash, sold, or consumed within one year.
$85,553,882
Net fixed assetsNet fixed assets
The value of property, plant, and equipment, net of accumulated depreciation using the straight-line method.
$191,743,324
Other assetsOther assets
The assets, other than fixed assets, that are not expected to be converted into cash, sold, or consumed within one year.
$629,403,846
Total assetsTotal assets
Total assets as reported on the hospital’s balance sheet.
$906,701,052
  
Current liabilitiesCurrent liabilities
Obligations expected to be liquidated within one year.
$64,124,073
Long term liabilitiesLong-term liabilities/debt
Obligations not expected to be liquidated within one year.
$14,449,852
Total liabilitiesTotal liabilities
The total obligations of the hospital.
$78,573,925
Net worthFund balance
The end-of –year sum of general, temporarily restricted, and permanently restricted fund balances. This is the net worth of the corporation at year-end.
$828,127,127
   
Updated on: 11/20/2017

Click here (Excel) for more information on operating and total margins.


2016 Hospital Service Line Report

Click any column to sort.
Service
LineService Line
Broad categories of care based on 3M's All Patient Refined-Diagnosis Related Groups (APR-DRGs).
Inlier
CasesInlier Cases
The number of hospital inpatient cases that were within the pre-set range for the particular service line. Inlier cases were used to calculate length of stay and total charge values. Inlier cases do not include hospice patients. VHI removed those patients who had length of stays equal to 0 days or less or patients who had 0 dollar ($) charges or less.
Outlier
CasesOutlier Cases
The number of hospital inpatient cases in a calendar year that were outside the pre-set range for the particular service line. Outlier cases do not include hospice patients. VHI removed those patients who had length of stays equal to 0 days or less or patients who had 0 dollar ($) charges or less.
Number
of CasesNumber of Cases
The total number of inpatient inlier and outlier cases.
% of
Hospital
Total% of Hospital Total
The number of cases for that hospital's particular service line divided by the total number of hospital cases multiplied by 100.
% of
Regional
Total% of Regional Total
The number of cases for that hospital's particular service line divided by the total number of that service line's cases in that specified region multiplied by 100.
BurnsBurns
Damage to skin and tissue due to some element of extreme temperature contact. Burns are classified as first, second or third degree burns. First degree burns are usually superficial and third degree burns have extensive damage to the point of skin or tissue death.

0 0 0 0.00% 0.00%
Invasive CardiologyInvasive Cardiology
Diagnostic and invasive procedures that includes cardiac catheterizations, percutaneous procedures and angiograms of the heart.

771 22 793 3.12% 13.69%
Cardiology - MedicalCardiology - Medical
The study of the heart’s action; the medical specialty that deals with the diagnosis and therapy of heart diseases.

1,158 78 1,236 4.86% 10.78%
Open Heart Surgery Open Heart Surgery 
A surgical procedure that provides through an incision of the chest cavity a full view of the heart. Procedure may be used for, but is not limited to, cardiopulmonary bypass or heart valve surgery.

173 6 179 0.70% 17.67%
DentalDental
Medical and/or surgical treatment of the teeth and surrounding structures and oral tissues. The services may or may not include endodontics, oral pathology, maxofacial surgery, orthodontics, periodontics, etc.

12 1 13 0.05% 7.47%
DermatologyDermatology
The study of the skin’s structure, function and diseases; includes diagnosis and treatment of skin and nail disorders.

46 7 53 0.21% 9.35%
EndocrinologyEndocrinology
The study and treatment of the ductless organs and structures (glands) that secrete internally and of hormones. Endocrinology typically includes the endocrine glands, the hypothalamus, pituitary and adrenal glands, thyroid and parathyroid glands, pancreatic islet cells, the testes and the ovaries.

427 28 455 1.79% 10.57%
Ear, Nose and Throat (ENT) Surgery Ear, Nose and Throat (ENT) Surgery 
The combined surgical treatment that includes otology (ear), rhinology (nose) and laryngology (larynx/throat). Treatments, including surgery, may involve:
· Ears — the exterior and interior portions of the otological system;
· Nose — the olfactory system including exterior nasal passages and the anterior nasal cavity; and
· Throat — the pharyngeal, naso-pharyngeal or laryngeal areas including tonsils, adenoids and trachea.
See Also Otolaryngology

48 0 48 0.19% 8.97%
GastroenterologyGastroenterology
Specialty involving the study and treatment of the function and disorders of the organs of digestion, the alimentary (or gastrointestinal) tract: the esophagus, the stomach, large intestines (colon and cecum) and small intestines (duodenum, jejunum, ileum), sigmoid colon, rectum, gallbladder, pancreas, liver, spleen, biliary tract and bile duct.

1,303 89 1,392 5.47% 11.57%
General MedicineGeneral Medicine
Treatment for those disorders that can fall under family practice or primary medical needs, which may include internal medicine or the diagnosis or treatment of internal organs, and that are not otherwise grouped into the specialty services listed in this report.

916 498 1,414 5.56% 18.13%
General SurgeryGeneral Surgery
Those surgical procedures not otherwise grouped into the specialty services listed in this report.

1,827 108 1,935 7.61% 17.93%
Gynecological SurgeryGynecological Surgery
Surgical treatment of the female reproductive system including ectopic pregnancy and early abortion. See Obstetrics.

369 17 386 1.52% 30.35%
GynecologyGynecology
The medical specialty focused on the health care of women and on the diseases of the female genital tract, as well as the endocrinology and reproductive function of the female. The breast may be treated except for surgery.

23 4 27 0.11% 13.71%
HematologyHematology
The scientific medical study of blood and blood-forming tissues, including therapeutics and anatomy, physiology, pathology and symptomatology of blood cells. This category may include the laboratory study of the response of blood cells to radiation or chemotherapy.

204 14 218 0.86% 9.63%
Infectious DiseasesInfectious Diseases
The clinical study and treatment of those diseases that can be caused by an infection; i.e., any communicable disease. These diseases can be transmitted from human to human, from animal to human, by direct or indirect contact; e.g., fevers of unknown origin, sexually transmitted diseases (including HIV infection), herpes, central nervous system (CNS) infections, measles, rubella, mumps, hepatitis, rabies, and rickettsial infections (such as Rocky Mountain spotted fever). Bacterial infections such as streptococcal and chlamydial infections also fall under this classification, as well as those of spirochetal, protozoal, helminthic and mycotic causes.

932 122 1,054 4.15% 10.76%
NeonatologyNeonatology
A branch of medicine, often a part of pediatric medicine, that is practiced for the period of time covering the first 28 days after birth and in which the neonate requires additional treatment or care beyond a normal birth, such as intensive care for a premature infant.

349 37 386 1.52% 20.18%
NephrologyNephrology
The medical science primarily concerned with the anatomy, physiology and diseases of the kidneys (the renal or nephric system) including treatment by dialysis and transplantation. Note: Not to be confused with urology, which deals primarily with the diseases and treatment of the genitourinary tract.

417 35 452 1.78% 11.66%
Neurological SurgeryNeurological Surgery
Any of various kinds of surgery of the nervous system. Often included are those procedures designed to restore physiological activity of nerves (functional neurosurgery), psychosurgery and stereotactic surgery.

268 14 282 1.11% 10.21%
NeurologyNeurology
The field of medicine dealing with the normal or diseased nervous systems (central, peripheral and autonomic, plus the neuromuscular junction and muscle). May include clinical neurology that deals with the diagnosis and treatment of nervous system disorders.

867 108 975 3.83% 11.09%
Normal NewbornsNormal Newborns
A branch of medicine, often a part of pediatric medicine, that is practiced for the period of time covering the first 28 days after birth and in which the infant experienced a normal delivery.

3,405 40 3,445 13.55% 22.86%
Obstetrics/DeliveryObstetrics/Delivery
The specialty of medicine concerned with the obstetrical care of a woman and the fetus during pregnancy, childbirth (delivery of the fetus vaginally or by cesarean section, a surgical procedure) and the puerperium (approximately 6 weeks following birth).

3,711 70 3,781 14.87% 22.86%
OncologyOncology
Science/branch of medicine concerned with the study of the physical, chemical and biologic properties and features of abnormal tissue (neoplasm), including the treatment of both malignant and benign tumors.

210 75 285 1.12% 9.63%
Oncology SurgeryOncology Surgery
Surgical procedures related to diagnostic or treatment of malignant and/or benign tumors.

21 3 24 0.09% 8.05%
Ophthalmologic Surgery Ophthalmologic Surgery 
Surgical treatment of eye and lid disorders, such as cataract removal with lens implantation.

0 0 0 0.00% 0.00%
OphthalmologyOphthalmology
The study and treatment of the physiology, anatomy and pathology of the eye and surrounding tissues such as the eye lid. This includes ocular infections, refractive errors, glaucoma, cataracts and other ocular disorders.

11 2 13 0.05% 10.16%
Orthopedic Surgery Orthopedic Surgery 
Preservation or restoration from disease or injury by surgical means of the function or condition of the musculoskeletal system, the spine and the extremities.

1,415 72 1,487 5.85% 12.44%
OrthopedicsOrthopedics
Branch of medicine concerned with the prevention and correction of disorders of the locomotor system of the body, including the skeleton, muscles, joints and related tissues.

256 27 283 1.11% 15.11%
Other ObstetricsOther Obstetrics
Medical care provided by an obstetrician other than delivery; for example, nutrition counseling, immunizations, treatment for spontaneous abortion (miscarriage), prevention of preterm labor and anemia. See Obstetrics; Also see Gynecological Surgery

254 44 298 1.17% 20.44%
OtolaryngologyOtolaryngology
Branch of medicine concerned with medical and surgical treatment of head and neck, including the ears, nose and throat. See ENT.

87 4 91 0.36% 10.11%
Plastic SurgeryPlastic Surgery
Surgical procedures related to cosmetic or reconstructive surgery of face and body.

0 0 0 0.00% 0.00%
PsychiatryPsychiatry
The diagnosis, prevention and treatment of mental disorders by those medical specialists trained in the science of psychiatry.

1,124 28 1,152 4.53% 7.22%
PulmonaryPulmonary
Of or pertaining to lungs/respiratory system, to the pulmonary artery; to aperture leading from right ventricle into the pulmonary artery.

1,238 83 1,321 5.20% 9.41%
RehabilitationRehabilitation
Following a disabling disease, injury or addiction, spontaneous or therapeutic restoration of normal function or in a nearly normal manner.

252 10 262 1.03% 29.94%
RheumatologyRheumatology
The science and medical study relating to diseases or disorders where inflammation or degeneration of tissue occur in the musculoskeletal system.

97 2 99 0.39% 11.26%
Transplant SurgeryTransplant Surgery
The procedures that involve the movement of tissue or organs from one part of the body, or from a separate body, for the purpose of treatment by implantation or grafting. Included in this grouping are bone marrow, heart, liver and lung transplants.

24 1 25 0.10% 6.11%
Trauma, Multiple SignificantTrauma, Multiple Significant
Injury or injuries to the face, head and/or body. Trauma scored for severity and prevalence of injuries are categorized in the service line of Multiple Significant Trauma. Less severe or prevalent injuries may be categorized under a different, specific service line.

298 36 334 1.31% 9.05%
Urological SurgeryUrological Surgery
Treatment provided by surgical means of urinary and genitourinary tract disorders; for example, tumors of the prostate, bladder, kidney or testis.

518 12 530 2.08% 30.36%
UrologyUrology
The medical specialty that is concerned with the study, diagnosis and treatment of diseases of the urinary tract in the female and both urinary and genitourinary tract in the male.

327 26 353 1.39% 12.39%
Vascular SurgeryVascular Surgery
Surgical procedures relating to the blood vessels.

316 28 344 1.35% 13.74%
  Total 23,674 1,751 25,425 100% 14.14%

Updated on: 11/20/2017


Efficiency Indicators

Click here to compare other hospitals efficiency in Virginia.

For Fiscal Year 1/1/2016 - 12/31/2016

Composite Score:Composite Score
Scores on individual measures may help with specific aspects of efficiency and productivity, whereas a Composite Score helps with the big picture. Which hospitals are the most efficient? (..Click on Composite Score to read more ..)
(Lower is better)
More  
3.1
Less  
Efficient  
Efficient
  1.43.9  

What are Efficiency Indicators?What are Efficiency Indicators?
VHI’s Efficiency (and Productivity) indicators were designed to help large employers, and purchasers (health insurance companies) to find the most efficient and productive health care providers. (..Click on What are Efficiency Indicators? to read more ..)

 ·  Charges

Indicator Description Quartile Rank 1 through 4
Gross revenue per adj. admission ($)
(lower is better)
88,881.29
Quartile 4
17,508.56
88,881.29
Net revenue per adj. admission ($)
(lower is better)
13,103.80
Quartile 4
6,634.77
17,891.23

 ·  Costs

Indicator Description Quartile Rank 1 through 4
Cost per adj. admission ($)
(lower is better)
12,073.69
Quartile 4
5,731.78
16,498.99
Labor cost per adj. admission ($)
(lower is better)
4,468.29
Quartile 4
1,799.78
7,491.79
Non-labor cost per adj. admission ($)
(lower is better)
5,309.26
Quartile 4
1,831.01
6,876.10
Capital cost per adj. admission ($)
(lower is better)
770.78
Quartile 3
-426.68
6,228.47

 ·  Productivity/Utilization

Indicator Description Quartile Rank 1 through 4
Full-time equiv. per adj. occupied bed
(lower is better)
3.12
Quartile 1
1.36
8.47
Paid hours per adj. admission
(lower is better)
94.16
Quartile 3
39.37
168.32
Staffed bed occupancy (%)
(higher is better)
68.19
Quartile 2
107.08
7.77
Licensed bed occupancy (%)
(higher is better)
41.61
Quartile 3
89.85
7.77
Special services utilization (%)
(higher is better)
57.89
Quartile 3
105.76
17.53
Case mix adj. avg. length of stay
(lower is better)
4.60
Quartile 4
2.29
7.94

 ·  Financial Viability

Indicator Description Quartile Rank 1 through 4
Cash debt coverage
(higher is better)
42.52
Quartile 1
329.79
-185.99
Total margin (%)
(higher is better)
13.39
Quartile 1
30.84
-47.37
Return on assets (%)
(higher is better)
10.57
Quartile 1
40.47
-31.41
Fixed asset financing ratio
(lower is better)
0.08
Quartile 2
0.00
5.75

 ·  Community Support

Indicator Description Quartile Rank 1 through 4
Charity, bad debt, tax (%)
(higher is better)
9.05
Quartile 2
18.75
-16.71
Medicaid participation (%)
(higher is better)
22.37
Quartile 1
35.19
2.59


Updated on: 11/20/2017






KEY
Cases Category
(Based on Adjusted Volume)

Size Medical Invasive Open Heart
High  1500+   1000+   1000+
Mid-High   800 - 1499   250 - 999   500 - 999
Mid-Low   250 - 799   100 - 249   100 - 499
Low   1 - 249   1 - 99   1 - 99
N/A   0 Cases   0 Cases   0 Cases
 Rating (More hearts are better)
  - More than Expected
  - As Expected
  - Less than Expected
  - Too Few to Calculate (Adjusted Volume < 30)
  - Letter from Facility


2016 Cardiac Care Information


About Cardiac Care InformationAbout Cardiac Care Information
VHI'S CARDIAC CARE INFORMATION will help you learn about heart disease and compare the quality of heart care at Virginia hospitals. (.. Click About Cardiac Care Information to read more ..)





KEY
Cases Category
(Based on Adjusted Volume)

Size Medical Invasive Open Heart
High  1500+   1000+   1000+
Mid-High   800 - 1499   250 - 999   500 - 999
Mid-Low   250 - 799   100 - 249   100 - 499
Low   1 - 249   1 - 99   1 - 99
N/A   0 Cases   0 Cases   0 Cases
 Rating (More hearts are better)
  - More than Expected
  - As Expected
  - Less than Expected
  - Too Few to Calculate (Adjusted Volume < 30)
  - Letter from Facility


  
Show Detailed View

Service Line Total
Cases
Mortality
Rating
Readmission
Rating
Cardiology Medical Cardiology - Medical
Includes diagnosing and therapy for heart disease. Angina, congestive heart failure and acute myocardial infarction (AMI) are all examples of heart conditions. When treatment for these conditions does not include surgery, VHI has grouped them into this service line.
1236      
  -  Heart Failure Congestive Heart Failure (CHF)
or heart failure, is a condition in which the heart can not pump enough blood to the body's other organs.

For more information on signs and symptoms, tests, and treatment, visit: www.americanheart.org/ presenter.jhtml?identifier=4585
479      
Invasive Cardiology Cardiology - Invasive
Includes patients with medical conditions generally described in the medical cardiology service line that also had surgery. Surgeries include cardiac catheterization, cardiac pacemaker insertion, balloon angioplasty and placement of cardiac stents.
793      
  -  Cardiac Cath Cardiac Catheterization
or angiogram is a procedure that identifies possible problems with your heart or its arteries. During a cath, a thin plastic tube, called a catheter, is inserted into a blood vessel in your groin or arm. The catheter is guided up toward your heart. A special dye is injected into the catheter so X-rays can show if you have any artery blockage or other heart problems. www.americanheart.org/ presenter.jhtml?identifier=4491
207      
  -  Percutaneous Cardiovascular Proc. Percutaneous Cardiovascular Procedures
These procedures primarily include various types of Coronary Angioplasty. Coronary angioplasty is a medical procedure used to open arteries that have narrowed to the point that they impede blood flow to the heart. This procedure can improve some of the symptoms associated with blocked arteries, such as chest pain and shortness of breath.
460      
Open Heart Surgery Cardiology - Open Heart Surgery
Includes procedures such as coronary artery bypass surgery (CABG) and cardiac valve procedures.
179      
  -  CABG Coronary Artery Bypass Graft (CABG)
also called coronary artery bypass surgery, heart bypass or bypass surgery is a surgical procedure performed to relieve angina and reduce the risk of death from coronary artery disease. Arteries and/or veins from elsewhere in the patient's body are grafted from the aorta to the coronary arteries to bypass atherosclerotic narrowings and improve the blood supply to the coronary circulation supplying the myocardium (heart muscle).
More info: http://en.wikipedia.org/wiki/Coronary_artery _bypass_surgery
128      


  
Show Normal View

  Mortality Readmission
Service Line Total
Cases
Hospice
Cases
Adj
Vol
Act Exp Ratio Rating Adj
Vol
Act Exp Ratio Rating
Cardiology Medical Cardiology - Medical
Includes diagnosing and therapy for heart disease. Angina, congestive heart failure and acute myocardial infarction (AMI) are all examples of heart conditions. When treatment for these conditions does not include surgery, VHI has grouped them into this service line.
1236 60 1162 1.55% 1.57% 0.99    1185 10.97% 11.54% 0.95   
  -  Heart Failure Congestive Heart Failure (CHF)
or heart failure, is a condition in which the heart can not pump enough blood to the body's other organs.

For more information on signs and symptoms, tests, and treatment, visit: www.americanheart.org/ presenter.jhtml?identifier=4585
479 31 443 0.90% 1.38% 0.65    465 15.48% 15.24% 1.02   
Invasive Cardiology Cardiology - Invasive
Includes patients with medical conditions generally described in the medical cardiology service line that also had surgery. Surgeries include cardiac catheterization, cardiac pacemaker insertion, balloon angioplasty and placement of cardiac stents.
793 4 788 1.02% 0.82% 1.24    782 8.06% 7.66% 1.05   
  -  Cardiac Cath Cardiac Catheterization
or angiogram is a procedure that identifies possible problems with your heart or its arteries. During a cath, a thin plastic tube, called a catheter, is inserted into a blood vessel in your groin or arm. The catheter is guided up toward your heart. A special dye is injected into the catheter so X-rays can show if you have any artery blockage or other heart problems. www.americanheart.org/ presenter.jhtml?identifier=4491
207 0 207 0.97% 0.52% 1.86    205 9.27% 8.85% 1.05   
  -  Percutaneous Cardiovascular Proc. Percutaneous Cardiovascular Procedures
These procedures primarily include various types of Coronary Angioplasty. Coronary angioplasty is a medical procedure used to open arteries that have narrowed to the point that they impede blood flow to the heart. This procedure can improve some of the symptoms associated with blocked arteries, such as chest pain and shortness of breath.
460 3 456 1.32% 1.01% 1.31    451 7.32% 7.31% 1.00   
Open Heart Surgery Cardiology - Open Heart Surgery
Includes procedures such as coronary artery bypass surgery (CABG) and cardiac valve procedures.
179 0 179 1.12% 1.42% 0.78    177 3.39% 6.34% 0.53   
  -  CABG Coronary Artery Bypass Graft (CABG)
also called coronary artery bypass surgery, heart bypass or bypass surgery is a surgical procedure performed to relieve angina and reduce the risk of death from coronary artery disease. Arteries and/or veins from elsewhere in the patient's body are grafted from the aorta to the coronary arteries to bypass atherosclerotic narrowings and improve the blood supply to the coronary circulation supplying the myocardium (heart muscle).
More info: http://en.wikipedia.org/wiki/Coronary_artery _bypass_surgery
128 0 128 0.78% 1.21% 0.64    127 3.94% 6.11% 0.64   




  Updated on: 02/14/2018




 





Patient Satisfaction Survey



 · Henrico Doctors' Hospital's Overall

6 or lower (low) 7 or 8 (medium) 9 or 10 (high)
|||
 
7 How do patients rate the hospital overall?
Hospital  
7%Patients who gave a rating of "6" or lower (low)21%Patients who gave a rating of "7" or "8" (medium)72%Patients who gave a rating of "9" or "10" (high)
Patients who gave a rating of "6" or lower (low)Patients who gave a rating of "7" or "8" (medium)Patients who gave a rating of "9" or "10" (high)
VA  
8%21%71%
USA  
7%20%73%


No Yes, Probably Yes, Definitely
|||
 
4 Would patients recommend the hospital to friends and family?
Hospital  
4%"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)20%"YES", patients would probably recommend the hospital76%"YES", patients would definitely recommend the hospital
"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)"YES", patients would probably recommend the hospital"YES", patients would definitely recommend the hospital
VA  
5%25%70%
USA  
5%23%72%


 ·  Henrico Doctors' Hospital's Comfort

Sometimes/Never Usually Always
|||

Click here to sort by Hospital Percentage
9 How often were the patients rooms and bathrooms kept clean?
Hospital  
9%Room was "sometimes" or "never" clean20%Room was "usually" clean71%Room was "always" clean
Room was "sometimes" or "never" cleanRoom was "usually" cleanRoom was "always" clean
VA  
8%19%73%
USA  
8%17%75%
9 How often did patients receive help quickly from hospital staff?
Hospital  
9%Patients "sometimes" or "never" received help as soon as they wanted25%Patients "usually" received help as soon as they wanted66%Patients "always" received help as soon as they wanted
Patients "sometimes" or "never" received help as soon as they wantedPatients "usually" received help as soon as they wantedPatients "always" received help as soon as they wanted
VA  
10%25%65%
USA  
8%23%69%
6 How often was patients pain well controlled?
Hospital  
6%Pain was "sometimes" or "never" well controlled23%Pain was "usually" well controlled71%Pain was "always" well controlled
Pain was "sometimes" or "never" well controlledPain was "usually" well controlledPain was "always" well controlled
VA  
7%23%70%
USA  
6%23%71%
10 How often was the area around patients rooms kept quiet at night?
Hospital  
10%"Sometimes" or "never" quiet at night31%"Usually" quiet at night59%"Always" quiet at night
"Sometimes" or "never" quiet at night"Usually" quiet at night"Always" quiet at night
VA  
9%30%61%
USA  
9%29%62%


 ·  Henrico Doctors' Hospital's Communication

Sometimes/Never Usually Always
|||

Click here to sort by Hospital Percentage
4 How often did nurses communicate well with patients?
Hospital  
4%Nurses "sometimes" or "never" communicated well17%Nurses "usually" communicated well79%Nurses "always" communicated well
Nurses "sometimes" or "never" communicated wellNurses "usually" communicated wellNurses "always" communicated well
VA  
4%16%80%
USA  
4%16%80%
4 How often did doctors communicate well with patients?
Hospital  
4%Doctors "sometimes" or "never" communicated well15%Doctors "usually" communicated well81%Doctors "always" communicated well
Doctors "sometimes" or "never" communicated wellDoctors "usually" communicated wellDoctors "always" communicated well
VA  
4%15%81%
USA  
4%14%82%
18 How often did staff explain about medicines before giving them to patients?
Hospital  
18%Staff "sometimes" or "never" explained18%Staff "usually" explained64%Staff "always" explained
Staff "sometimes" or "never" explainedStaff "usually" explainedStaff "always" explained
VA  
18%18%64%
USA  
17%17%66%


No Yes
||
 
14 Were patients given information about what to do during their recovery at home?
Hospital  
14%No, staff "did not" give patients this information86%Yes, staff "did" give patients this information
No, staff "did not" give patients this informationYes, staff "did" give patients this information
VA  
12%88%
USA  
13%87%


Strongly Agree Agree Disagree/Strongly Disagree
|||

Click here to sort by Hospital Percentage
6 How did patient understood their care when they left the hospital?
Hospital  
6%Patients who “Disagree” or “Strongly Disagree” they understood their care when they left the hospital43%Patients who “Agree” they understood their care when they left the hospital51%Patients who “Strongly Agree” they understood their care when they left the hospital
Patients who “Disagree” or “Strongly Disagree” they understood their care when they left the hospitalPatients who “Agree” they understood their care when they left the hospitalPatients who “Strongly Agree” they understood their care when they left the hospital
VA  
5%43%52%
USA  
5%42%53%


VA State Average & US Average: this number is included so you have
  • a better idea of what is typical for Virginia or the US
  • a basis for comparing individual hospital's performance

Patient Survey Collection Dates: July 2016 - June 2017 , Released in April 2018

HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey information obtained
from the Centers for Medicare & Medicaid Services (CMS)

Learn more about this survey at www.vhi.org/satisfaction_about.asp




2016 Outpatient Tests and Surgery Report

Click any column to sort.
Tests and
Surgery
Sub
Group
Number of Cases Performed in 2016 Median
Charge
Statewide Median Charge
Breast Surgery DIAGNOSTIC too few to calculate   too few to calculate $10,541
Breast Surgery REPAIR/RECONSTRUCTION/COSMETIC PXS 254   $67,041 $26,947
Breast Surgery THERAPEUTIC 164   $31,699 $13,335
Colonoscopy DIAGNOSTIC 438   $7,910 $3,763
Colonoscopy THERAPEUTIC 2180   $9,415 $5,105
Facial Surgery EYES ONLY 17   $53,793 $11,115
Facial Surgery FACE & EYES too few to calculate   too few to calculate $7,715
Facial Surgery FACIAL ONLY 11   $100,155 $26,529
Gallbladder Removal CHOLECYSTECTOMY 463   $67,804 $20,087
General Laparoscopic Procedures GENERAL LAPAROSCOPY 133   $60,613 $20,752
General Laparoscopic Procedures OTHER 294   $77,676 $21,808
Hernia Repair CHILDREN too few to calculate   too few to calculate $11,651
Hernia Repair INFANTS too few to calculate   too few to calculate $13,446
Hernia Repair OTHER 115   $47,904 $13,894
Hernia Repair UNSPECIFIED AGE 286   $47,089 $14,664
Knee Surgery (Arthroscopy) Knee Surgery (Arthroscopy) 197   $34,323 $13,828
Liposuction HEAD NECK too few to calculate   too few to calculate $10,472
Liposuction LOWER EXTREMITY 13   $60,850 $18,749
Liposuction TRUNK EXTREMITY 29   $63,084 $19,195
Liposuction UPPER EXTREMITY too few to calculate   too few to calculate $14,961
Other Gynecological Procedures BIRTH CONTROL 135   $42,028 $14,875
Other Gynecological Procedures D&C/REMOVAL FIBROIDS 440   $58,461 $17,002
Other Gynecological Procedures FERTILITY RELATED 8   $82,192 $14,932
Other Gynecological Procedures REMOVAL ADHESIONS 165   $70,481 $23,296
 


too few to calculate - Too Few to Calculate (Number of Cases < 5)

Updated on 1/16/2018






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