Virginia Health Information
 
Home > Virginia Hospitals > Hospital Information > Central Virginia > CJW Medical Center

CJW Medical Center

Print This Hospital Facility Detail     Email This Hospital Facility Detail

 
Print General Information

General Information


Administrator:
Greg Lowe
(CEO)

Address:
7101 Jahnke Road
Richmond, 23225
(804) 483-0000

Medicare Provider Number: 490112

Virginia Trauma System:
Level III Virginia Designated Trauma Center
Level III trauma centers, through an organized trauma response, can provide prompt assessment, resuscitation, stabilization, emergency operations and also arrange for the transfer of the patient to a facility that can provide definitive trauma care. Level III centers should also take on responsibility for education and system leadership within their region.
Read more at: Virginia Department of Health

Virginia Trauma System:
Level II Virginia Designated Trauma Center
Level II trauma centers have an organized trauma response and are also expected to provide initial definitive care regardless of the severity of injury. The specialty requirements may be fulfilled by on-call staff, that are promptly available to the patient. Due to limited resources, Level II centers may have to transfer more complex injuries to a Level I center. Level II centers should also take on responsibility for education and system leadership within their region.
Read more at: Virginia Department of Health



Website: www.chippenhammed.com

Financial Assistance: www.chippenhammed.com/patient-financial/index.dot?page_name=uninsured_discount

For Quotes on Elective Procedures per Virginia law §32.1-137.05, contact Chippenham and Johnston-Willis Hospitals Customer Service: www.chippenhammed.com/patient-financial/?page_name=insurance_decision

Tax Status: Proprietary

Teaching StatusTeaching Status
The hospital facility reported membership or accreditation in the Council of Teaching Hospitals and Health Systems (COTH) and/or the Accreditation Council for Graduate Medical Education (ACGME) or they reported no teaching status (NONE.)
:
None

For Fiscal Year 1/1/2016 - 12/31/2016
Licensed bedsLicensed beds
The number of beds reported by the hospital to be licensed by the Virginia Department of Health. This does not include normal newborn bassinets. Staffed beds greater than licensed beds may be due to unlicensed normal newborn bassinets.
Licensed beds
The number of beds reported by the hospital to be licensed by the Virginia Department of Health. This does not include normal newborn bassinets. Staffed beds greater than licensed beds may be due to unlicensed normal newborn bassinets.
758
Staffed bedsStaffed beds
Number of beds deemed to be operational to receive patients during the reporting period. Staffed beds greater than licensed beds may be due to unlicensed normal newborn bassinets.
702
Staffed NICU bassinetsStaffed NICU bassinets
Number of NICU bassinets deemed to be operational to receive patients during the reporting period. Newborn service of general, intermediate, intensive or high-risk as specified by the service's medical protocol. Does not include normal newborn bassinets.
35
CON approved levelCON Approved Level
5.1j. General care infant stations - Infant stations, not otherwise designated on a hospital's approved licensure application, and capable of caring for newborns who weigh at least 2000 grams at birth or who have completed 34 weeks gestation.

5.1k Intermediate infant stations - Infant stations, so designated on a hospital's approved licensure application, and capable of caring for moderately ill neonates or stable-growing low birthweight neonates requiring only a weight increase to be ready for discharge.


5.1l. Specialty infant stations -
Infant stations, so designated on a hospital's approved licensure application, and capable of caring for high-risk neonates with specified neonatal illnesses.

5.1m. Subspecialty infant stations -
Infant stations, so designated on a hospital's approved licensure application, and capable of providing intensive care for critically ill, high-risk neonates with complex neonatal illnesses.
Subspecialty
Patient daysPatient days
Patient days of care provided during the report period, excluding days in a nursing facility unit of the hospital, and excluding days in a regular (i.e., not intensive care) newborn nursery while the mother is still in the hospital.
187,353
AdmissionsAdmissions
The number of patients accepted for inpatient service, excluding admissions in a nursing facility unit of the hospital. Also excluded are newborns born in the hospital, except those remaining in the hospital after the mother has been discharged. Patient transfers between patient care units within the hospital are not counted as admissions.
35,209
Full-time equivalents - PayrollFull time equivalents – Payroll
Paid FTEs are the total number of hours paid (including worked hours and benefit hours), divided by 2080 and rounded to one decimal place. If there are staff positions shared between the hospital and a non-hospital activity (e.g., a nursing-home unit of the hospital), this reports only that portion of the shared FTEs that are properly allocated to the hospital.
2,605
Full-time equivalents - ContractFull-time equivalents – Contract
The number of contracted hours for agency personnel and paid hours for contracted services provided within the facility divided by 2080 and rounded to one decimal place.
211
In addition to other services offered, this facility reported the following services available during fiscal year ending in 2015 in their Utilization Spread Sheets.
Cardiac Catheterization
Chemotherapy
Chronic Renal Dialysis
Cobalt and Linear Accelerator Radiology
Gamma Knife Radiology
Hyperbaric Therapy
Lithotripsy
Organized Hospice Program
Pain Managment Program
Wound Clinic

Facility Comment: CJW Medical Center is comprised of the Chippenham campus on Jahnke Rd and the Johnston-Willis campus at 1401 Johnston-Willis Drive. See www.healthgrades.com for list of America's 50 Best Hospitals. Working Mother magazine-named one of the Top 100 Companies for Working Mothers. Ranked Best (#1) in Virginia for Heart Surgery – 2007-Healthgrades. Ranked Best (#1) in Virginia for Cardiology Services – 2007-Healthgrades. Only Hospital in the Richmond Area to Receive the HealthGrades 2006/2007 Maternity Care Excellence Award™. Ranked Among the Top 10% in the Nation for Overall Pulmonary Services for 2 years in a row – 2006-2007-Healthgrades. Recipient of HealthGrades Distinguished Hospital Award for Clinical Excellence™ four years in a row (2003-2006)


Updated on: 11/20/2017

Print Cardiac Information Print Efficiency Information Print Efficiency Indicator Information Print Financial Information Print Satisfaction Information

Patient Satisfaction Survey

 · CJW Medical Center's Overall

9 or 10 (high) 7 or 8 (medium) 6 or lower (low)
|||
 
7 How do patients rate the hospital overall?
Hospital  
71%Patients who gave a rating of "9" or "10" (high)22%Patients who gave a rating of "7" or "8" (medium)7%Patients who gave a rating of "6" or lower (low)
VA  
71%21%8%
USA  
73%20%7%


Yes, Definitely Yes, Probably No
|||
 
4 Would patients recommend the hospital to friends and family?
Hospital  
72%"YES", patients would definitely recommend the hospital24%"YES", patients would probably recommend the hospital4%"NO", patients would not recommend the hospital (they probably would not or definitely would not recommend it)
VA  
70%25%5%
USA  
72%23%5%


 ·  CJW Medical Center's Comfort

Always Usually Sometimes/Never
|||

Click here to sort by Hospital Percentage
13 How often were the patients rooms and bathrooms kept clean?
Hospital  
64%Room was "always" clean23%Room was "usually" clean13%Room was "sometimes" or "never" clean
VA  
73%18%9%
USA  
75%17%8%
11 How often did patients receive help quickly from hospital staff?
Hospital  
63%Patients "always" received help as soon as they wanted26%Patients "usually" received help as soon as they wanted11%Patients "sometimes" or "never" received help as soon as they wanted
VA  
65%25%10%
USA  
69%23%8%
8 How often was patients pain well controlled?
Hospital  
68%Pain was "always" well controlled24%Pain was "usually" well controlled8%Pain was "sometimes" or "never" well controlled
VA  
70%23%7%
USA  
71%22%7%
11 How often was the area around patients rooms kept quiet at night?
Hospital  
58%"Always" quiet at night31%"Usually" quiet at night11%"Sometimes" or "never" quiet at night
VA  
61%30%9%
USA  
63%28%9%


 ·  CJW Medical Center's Communication

Always Usually Sometimes/Never
|||

Click here to sort by Hospital Percentage
5 How often did nurses communicate well with patients?
Hospital  
79%Nurses "always" communicated well16%Nurses "usually" communicated well5%Nurses "sometimes" or "never" communicated well
VA  
80%16%4%
USA  
80%16%4%
4 How often did doctors communicate well with patients?
Hospital  
80%Doctors "always" communicated well16%Doctors "usually" communicated well4%Doctors "sometimes" or "never" communicated well
VA  
82%14%4%
USA  
82%14%4%
19 How often did staff explain about medicines before giving them to patients?
Hospital  
62%Staff "always" explained19%Staff "usually" explained19%Staff "sometimes" or "never" explained
VA  
64%18%18%
USA  
65%18%17%


Yes No
||
 
12 Were patients given information about what to do during their recovery at home?
Hospital  
88%Yes, staff "did" give patients this information12%No, staff "did not" give patients this information
VA  
88%12%
USA  
87%13%


Strongly Agree Agree Disagree/Strongly Disagree
|||
 
6 How did patient understood their care when they left the hospital?
Hospital  
48%Patients who “Strongly Agree” they understood their care when they left the hospital46%Patients who “Agree” they understood their care when they left the hospital6%Patients who “Disagree” or “Strongly Disagree” they understood their care when they left the hospital
VA  
51%44%5%
USA  
52%43%5%




VA State Average & US Average: this number is included so you have
  • a better idea of what is typical for Virginia or the US
  • a basis for comparing individual hospital's performance

Survey ResponseSurvey Response
The percentage of patients who completed the survey.
: 22%    |    Completed SurveyCompleted Survey
Total number of patients who completed a survey.
: 2603

Patient Survey Collection Dates: April 2016 - March 2017 , Released in December 2017

HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) survey information obtained
from the Centers for Medicare & Medicaid Services (CMS)

METHODOLOGY


Print Outpatient Information

Let us know what you like about this information or would like changed. Please click below.

Tell us what you think!