University of Virginia Medical Center

General Info

Our General Information includes locations, prices, facility size and other information to get you started comparing facilities.
Address:
J1215 Lee Street
Charlottesville, VA 22908
Get Direction

  (434) 924-0000

Administrator:
Pamela Sutton-Wallace
CEO

Medicare Provider Number: 490009
Tax Status: Not-for-profit

Teaching Status: Council of Teaching Hospitals

NOTE: 2011-2017 Annual Licensure Survey Data may include procedures performed at UVA Imaging @ Transitional Care Hospital, UVA Imaging Center Fontaine MOB1 and Virginia Urological Foundation.

Hospital Stays


For Fiscal year 7/1/2015 - 6/30/2016
Licensed beds612
Staffed beds549
Staffed NICU bassinets45
CON approved levelSubspecialty
Patient days169,213
Admissions27,800
Full-time equivalents - Payroll7,621
Full-time equivalents - Contract198

ALSD

In addition to other services offered, this facility reported the following services available during fiscal year ending in 2016 in their Utilization Spread Sheets.

  • Cardiac Catheterization
  • Bone Marrow Transplant
  • Chemotherapy
  • Chronic Renal Dialysis
  • Gamma Knife Radiology
  • Heart Transplant
  • Hyperbaric Therapy
  • Kidney Transplant
  • Lithotripsy
  • Liver Transplant
  • Lung Transplant
  • Organized Hospice Program
  • Pain Managment Program
  • Pancreas Transplant
  • Wound Clinic

Virginia Trauma System

Level I Virginia Designated Trauma Center

Level I trauma centers have an organized trauma response and are required to provide total care for every aspect of injury from prevention through rehabilitation. These facilities must have adequate depth of resources and personnel with the capability of providing leadership, education, research and system planning.

Read more at: Virginia Department of Health


Updated on: 1/19/2018

Caridac Care

About Cardiac Care
Cases Category
(Based on Adjusted Volume)
High Mid-High Mid-Low Low N/A
Medical 1500+ 800-1499 250-799 1-249 0
Invasive 1000+ 250-999 100-249 1-99 0
Open Heart 1000+ 500-999 100-499 1-99 0
Rating
(More hearts are better)
= Less than expected
= As expected
= More than expected
= Too few to calculate (adjusted volume < 30)
Service Line Total Cases Mortality Rating Readmission Rating
Cardiology Medical 1443
Invasive Cardiology 963
· Cardiac Cath 273
· Percutaneous Cardiovascular Proc. 522
· Congestive Heart Failure 602
Open Heart Surgery 619
· CABG 291
Service Line Total Cases Mortality Rating Readmission Rating
Cardiology Medical 981
· Congestive Heart Failure 406
Open Heart Surgery 569
Invasive Cardiology 814
· CABG 209
· Cardiac Cath 245
· Percutaneous Cardiovascular Proc. 411
Service Line Total Cases Mortality Rating Readmission Rating
Open Heart Surgery 823
Cardiology Medical 1369
Invasive Cardiology 967
· CABG 261
· Cardiac Cath 257
· Percutaneous Cardiovascular Proc. 486
· Congestive Heart Failure 535
Service Line Total Cases Mortality Rating Readmission Rating
Cardiology Medical 1353
Invasive Cardiology 949
· Cardiac Cath 276
· Percutaneous Cardiovascular Proc. 471
· Congestive Heart Failure 490
Open Heart Surgery 754
· CABG 280
Service Line Total Cases Mortality Rating Readmission Rating
Cardiology Medical 1305
Invasive Cardiology 966
· Cardiac Cath 236
· Percutaneous Cardiovascular Proc. 491
· Congestive Heart Failure 457
Open Heart Surgery 737
· CABG 265
Mortality Readmission
Service Line Total Cases Hospice Cases Adj Vol Act Exp Ratio Rating Adj Vol Act Exp Ratio Rating
Cardiology Medical 1443 86 1353 1.26% 1.32% 0.95 1390 16.12% 12.14% 1.33
Invasive Cardiology 963 33 926 1.19% 1.00% 1.19 927 11.65% 9.18% 1.27
· Cardiac Cath 273 13 259 1.54% 1.07% 1.45 262 17.94% 12.01% 1.49
· Percutaneous Cardiovascular Proc. 522 13 506 0.99% 0.98% 1.00 505 7.72% 7.98% 0.97
· Congestive Heart Failure 602 48 554 1.62% 0.86% 1.90 582 19.07% 15.01% 1.27
Open Heart Surgery 619 0 615 0.98% 1.98% 0.49 609 4.93% 6.80% 0.72
· CABG 291 0 289 0.69% 1.51% 0.46 287 5.23% 6.93% 0.75
Mortality Readmission
Service Line Total Cases Hospice Cases Adj Vol Act Exp Ratio Rating Adj Vol Act Exp Ratio Rating
Cardiology Medical 981 65 912 2.08% 1.97% 1.06 921 16.61% 13.04% 1.27
· Congestive Heart Failure 406 34 371 1.35% 1.16% 1.16 380 17.89% 15.71% 1.14
Open Heart Surgery 569 0 561 1.78% 2.02% 0.88 551 6.53% 6.80% 0.96
Invasive Cardiology 814 23 787 0.89% 1.06% 0.84 787 12.58% 9.69% 1.30
· CABG 209 0 207 0.48% 0.97% 0.50 206 4.85% 6.70% 0.72
· Cardiac Cath 245 11 233 0.86% 0.90% 0.95 235 21.70% 12.15% 1.79
· Percutaneous Cardiovascular Proc. 411 6 403 0.74% 1.10% 0.67 402 8.71% 8.82% 0.99
Mortality Readmission
Service Line Total Cases Hospice Cases Adj Vol Act Exp Ratio Rating Adj Vol Act Exp Ratio Rating
Open Heart Surgery 823 0 819 1.59% 1.74% 0.91 806 7.44% 7.40% 1.01
Cardiology Medical 1369 83 1281 1.17% 1.27% 0.92 1311 13.88% 12.63% 1.10
Invasive Cardiology 967 27 938 1.60% 1.08% 1.47 934 11.35% 9.46% 1.20
· CABG 261 0 261 0.77% 1.15% 0.67 259 6.95% 6.11% 1.14
· Cardiac Cath 257 13 243 1.65% 0.96% 1.71 248 13.71% 11.35% 1.21
· Percutaneous Cardiovascular Proc. 486 7 478 1.88% 1.09% 1.73 470 10.64% 8.94% 1.19
· Congestive Heart Failure 535 48 486 1.85% 0.84% 2.19 506 16.21% 15.81% 1.03
Mortality Readmission
Service Line Total Cases Hospice Cases Adj Vol Act Exp Ratio Rating Adj Vol Act Exp Ratio Rating
Cardiology Medical 1353 83 1263 1.35% 2.15% 0.63 1257 10.34% 9.16% 1.13
Invasive Cardiology 949 28 919 1.20% 1.39% 0.86 901 10.10% 7.51% 1.34
· Cardiac Cath 276 14 260 0.77% 0.93% 0.83 261 10.73% 8.66% 1.24
· Percutaneous Cardiovascular Proc. 471 5 466 1.07% 1.51% 0.71 450 10.00% 6.89% 1.45
· Congestive Heart Failure 490 43 446 0.90% 1.36% 0.66 456 13.16% 12.07% 1.09
Open Heart Surgery 754 0 753 1.73% 1.68% 1.03 687 7.13% 5.68% 1.25
· CABG 280 0 280 1.79% 1.08% 1.65 274 5.84% 5.41% 1.08
Mortality Readmission
Service Line Total Cases Hospice Cases Adj Vol Act Exp Ratio Rating Adj Vol Act Exp Ratio Rating
Cardiology Medical 1305 84 1213 2.23% 2.70% 0.83 1188 13.64% 12.73% 1.07
Invasive Cardiology 966 19 946 1.06% 1.31% 0.81 892 12.89% 10.10% 1.28
· Cardiac Cath 236 7 229 0.44% 0.64% 0.68 226 16.37% 10.41% 1.57
· Percutaneous Cardiovascular Proc. 491 7 484 1.03% 1.71% 0.60 457 10.94% 9.89% 1.11
· Congestive Heart Failure 457 39 413 1.69% 1.68% 1.01 419 16.95% 16.67% 1.02
Open Heart Surgery 737 0 734 1.91% 1.71% 1.12 647 8.35% 8.01% 1.04
· CABG 265 0 265 1.13% 1.05% 1.08 255 9.02% 7.67% 1.18

Actual Mortality
The percent of all patients admitted to hospital for a cardiac service line and died during their stay.

Actual Readmission Rate
The percent of all patients admitted to a hospital for a cardiac service line and later readmitted within 30 days to a Virginia hospital for a service related to their prior discharge.

Adjusted Volume (Mortality)
All inpatient hospital discharges excluding 1) hospice patients (shown) 2) patients transferred to another facility (not shown) and 3) patients transferred in with severe risk of mortality and died within 24 hours (not shown).

Adjusted Volume (Readmission)
All inpatient hospital discharges excluding 1) patients transferred to another facility or 2) patients that died.

Cardiac Care Service Lines
Patients may have one of many possible conditions and receive different types of diagnostic or surgical procedures. VHI groups these different conditions and treatments into service lines to better compare care provided.

Cardiac Catheterization
or angiogram is a procedure that identifies possible problems with your heart or its arteries. During a cath, a thin plastic tube, called a catheter, is inserted into a blood vessel in your groin or arm. The catheter is guided up toward your heart. A special dye is injected into the catheter so X-rays can show if you have any artery blockage or other heart problems. www.americanheart.org/ presenter.jhtml?identifier=4491

Cardiology - Invasive
Includes patients with medical conditions generally described in the medical cardiology service line that also had surgery. Surgeries include cardiac catheterization, cardiac pacemaker insertion, balloon angioplasty and placement of cardiac stents.

Cardiology - Medical
Includes diagnosing and therapy for heart disease. Angina, congestive heart failure and acute myocardial infarction (AMI) are all examples of heart conditions. When treatment for these conditions does not include surgery, VHI has grouped them into this service line.

Cardiology - Open Heart Surgery
Includes procedures such as coronary artery bypass surgery (CABG) and cardiac valve procedures.

Cases Category
The number of adjusted cases (discharges) grouped into four categories for easy comparison.

Congestive Heart Failure (CHF)
or heart failure, is a condition in which the heart can not pump enough blood to the body's other organs.

For more information on signs and symptoms, tests, and treatment, visit: www.americanheart.org/ presenter.jhtml?identifier=4585

Coronary Artery Bypass Graft (CABG)
also called coronary artery bypass surgery, heart bypass or bypass surgery is a surgical procedure performed to relieve angina and reduce the risk of death from coronary artery disease. Arteries and/or veins from elsewhere in the patient's body are grafted from the aorta to the coronary arteries to bypass atherosclerotic narrowings and improve the blood supply to the coronary circulation supplying the myocardium (heart muscle).
More info: http://en.wikipedia.org/wiki/Coronary_artery _bypass_surgery

Expected Mortality
The expected mortality rate is calculated based on the 3M APR-DRG risk of mortality index for patients within a hospital compared to similar patients treated in hospitals across Virginia.

Expected Readmission Rate
The expected readmission rate is calculated based on the 3M APR-DRG and severity index for patients within a hospital compared to similar patients treated in hospitals across Virginia.

Hospice Exclusions
All inpatient hospital discharges that were identified as hospice patients. These patients are identified by one of three methods 1) "v66.7" in the first nine diagnosis codes or those submitted by a facility in the tenth or later diagnosis code or 2) discharge status codes indicating hospice care or 3) revenue codes indicating hospice care.

Mortality Rating
This rating indicates whether the mortality (death) rate is more than expected (), as expected (), or less than expected() at a 95% confidence level. A "Less than expected" () rating is generally best.


Too few to calculate means there were fewer than 30 discharges in the service line and/or subgroup--the threshold VHI set for calculating statistical significance.

Mortality Ratio
The actual mortality (death) rate divided by expected mortality (death) rate for a hospital.

Percutaneous Cardiovascular Procedures
These procedures primarily include various types of Coronary Angioplasty. Coronary angioplasty is a medical procedure used to open arteries that have narrowed to the point that they impede blood flow to the heart. This procedure can improve some of the symptoms associated with blocked arteries, such as chest pain and shortness of breath.

Readmission Rating
This rating indicates whether the 30-day related readmission rate is more than expected (), as expected (), or less than expected() at a 95% confidence level. A "Less than expected" () rating is generally best.



Too few to calculate means there were fewer than 30 discharges in the service line and/or subgroup--the threshold VHI set for calculating statistical significance.

Readmission Ratio
The actual readmission rate divided by expected readmission rate for a hospital.

Teaching Status
The hospital facility reported membership or accreditation in the Council of Teaching Hospitals and Health Systems (COTH) and/or the Accreditation Council for Graduate Medical Education (ACGME) or they reported no teaching status (NONE.)

Total Cases
All inpatient hospital discharges by cardiac service lines and/or subgroups.


2016 data updated on: 02/14/2018

Efficiency Indicators

For Fiscal Year 7/1/2015 - 6/30/2016

Composite Score (Lower is better)
More efficient
1.4 
2.9
Less efficient
 3.9
What are Efficiency Indicators?

Charges

Indicator Description Quartile Rank 1 through 4
The average full patient charge based on charge schedules per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 17,508.56 25,486.68
2 25,486.68 31,479.12
3 31,479.12 37,626.39
4 37,626.39 88,881.29
(lower is better)
17,508.56 
49,387.28
.
4
 88,881.29
The average dollar amount expected to be collected per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 6,634.77 8,182.35
2 8,182.35 9,462.61
3 9,462.61 10,422.96
4 10,422.96 17,891.23
(lower is better)
6,634.77 
15,203.56
.
4
 17,891.23

Costs

Indicator Description Quartile Rank 1 through 4
The average total operating costs (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 5,731.78 8,281.55
2 8,281.55 8,984.54
3 8,984.54 10,089.86
4 10,089.86 16,498.99
(lower is better)
5,731.78 
15,286.19
.
4
 16,498.99
The average personnel expenses (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 1,799.78 3,292.64
2 3,292.64 3,795.17
3 3,795.17 4,394.30
4 4,394.30 7,491.79
(lower is better)
1,799.78 
6,757.22
.
4
 7,491.79
The average supply, maintenance and non-personnel expenses (adjusted by the wage index) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 1,831.01 2,914.86
2 2,914.86 3,462.13
3 3,462.13 4,029.86
4 4,029.86 6,876.10
(lower is better)
1,831.01 
6,876.10
.
4
 6,876.10
The average physical facility costs (e.g., expenses for depreciation, amortization, interest, insurance and taxes as related to the acquisition of permanent assets) per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 -426.68 517.17
2 517.17 650.30
3 650.30 866.45
4 866.45 6,228.47
(lower is better)
-426.68 
1,173.40
.
4
 6,228.47

Productivity/Utilization

Indicator Description Quartile Rank 1 through 4
The number of staff, converted to the average number of employees who work full time, for each occupied bed. The number of occupied beds has been adjusted to account for outpatient service revenue and case mix. The desired direction is toward a lower value.
QuartileMin.Max.
1 1.36 3.19
2 3.19 3.88
3 3.88 4.57
4 4.57 8.47
(lower is better)
1.36 
4.53
.
3
 8.47
The average number of hours the hospital paid to employees or an agency, per adjusted admission. Admissions are adjusted for case mix and outpatient service revenue. The desired direction is toward a lower value.
QuartileMin.Max.
1 39.37 78.77
2 78.77 90.99
3 90.99 101.14
4 101.14 168.32
(lower is better)
39.37 
157.16
.
4
 168.32
Expressed as a percentage, the average utilization of the average number of beds, excluding long-term care beds and normal newborn bassinets, that are operational to receive patients during the reporting period. The desired direction is toward a higher value.
QuartileMax.Min.
1 107.08 76.96
2 76.96 61.82
3 61.82 51.04
4 51.04 7.77
(higher is better)
107.08 
77.83
.
1
 7.77
Expressed as a percentage, the average utilization of the number of licensed beds reported by the facility, as approved by the Virginia Department of Health. For hospitals, licensed beds exclude normal newborn bassinets, but include neonatal ICU bassinets. The desired direction is toward a higher value.
QuartileMax.Min.
1 89.85 66.43
2 66.43 46.47
3 46.47 28.47
4 28.47 7.77
(higher is better)
89.85 
75.54
.
1
 7.77
Expressed as a percentage, the average utilization of high capital-cost services that are subject to Certificate of Public Need (COPN) law. Special services include: ICU/CCU, obstetrics, neonatal ICU, MRI, CT, lithotripsy, cardiac catheterization, radiation therapy and cardiac surgery. The desired direction is toward a higher value.
QuartileMax.Min.
1 105.76 75.15
2 75.15 60.60
3 60.60 49.21
4 49.21 17.53
(higher is better)
105.76 
67.10
.
2
 17.53
The average number of days a patient stays in the hospital, adjusted for case mix using the current version of the 3M APR-DRGs. The desired direction is toward a lower value.
QuartileMin.Max.
1 2.29 3.42
2 3.42 3.78
3 3.78 4.08
4 4.08 7.94
(lower is better)
2.29 
3.49
.
2
 7.94

Financial Viability

Indicator Description Quartile Rank 1 through 4
A measure of the facility's ability to generate cash to cover its long-term debt. The desired direction is toward a higher value.
QuartileMax.Min.
1 329.79 7.51
2 7.51 2.15
3 2.15 0.00
4 0.00 -185.99
(higher is better)
329.79 
4.77
.
2
 -185.99
Total margin expresses the difference between total revenue and cost as a proportion of total revenue. The desired direction is towards a higher value.
QuartileMax.Min.
1 30.84 12.75
2 12.75 6.86
3 6.86 0.95
4 0.95 -47.37
(higher is better)
30.84 
5.79
.
3
 -47.37
Expressed as a percentage, the facility's ability to generate cash on its financial resources (e.g., investments, receivables, inventory, physical plant, etc.) The desired direction is toward a higher value.
QuartileMax.Min.
1 40.47 10.46
2 10.46 5.13
3 5.13 0.31
4 0.31 -31.41
(higher is better)
40.47 
6.18
.
2
 -31.41
The percentage of asset value financed by long-term debt. The desired direction is toward a lower value.
QuartileMin.Max.
1 0.00 0.02
2 0.02 0.18
3 0.18 0.97
4 0.97 5.75
(lower is better)
0.00 
1.11
.
4
 5.75

Community Support

Indicator Description Quartile Rank 1 through 4
Expressed as a percentage, the amount of charity care (converted to a cost basis,) bad debt and taxes the facility incurred in relation to its total expenses. The desired direction is toward a higher value.
QuartileMax.Min.
1 18.75 9.32
2 9.32 7.71
3 7.71 6.05
4 6.05 -16.71
(higher is better)
18.75 
7.03
.
3
 -16.71
Expressed as a percentage, it is the amount of patient days for patients enrolled in the Medicaid program in relation to total patient days. The number of patient days has been adjusted to account for outpatient service revenue. The desired direction is toward a higher value.
QuartileMax.Min.
1 35.19 16.83
2 16.83 12.54
3 12.54 9.63
4 9.63 2.59
(higher is better)
35.19 
16.83
.
1
 2.59

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Updated on: 11/20/2017

Financial Information

For Fiscal Year 7/1/2015 - 6/30/2016
Why is this important?
Hospital financial information was originally intended to benefit of large employers and purchasers of care.
However, consumers should know that financially healthy hospitals may be better able to provide charity care and invest in infrastructure, and technology. Rankings on financial measures are found within the Efficiency tab.

Revenue

  • Gross patient revenue $4,750,842,855
  • Contractual allowance $2,994,725,323
  • Charity care $293,601,159
  • Net patient revenue $1,462,516,373
  • Other operating revenue $84,234,230

Expense

  • Labor$650,015,379
  • Non-labor$661,450,621
  • Capital$112,818,136
  • Taxes$58,308
  • Bad-debt$46,123,307
  • Total expense$76,284,852
  • .
  • Operating income$76,284,852
  • Net non-operating gains (loss)$14,042,145
  • Revenue and gains
    in excess of expenses and losses$90,326,997

Balance Sheet

  • Current assets$409,294,507
  • Net fixed assets$882,234,320
  • Other assets$1,321,259,534
  • Total assets$2,612,788,361
  • .
  • Current liabilities
  • Long term liabilities$981,008,110
  • Total liabilities$1,173,493,346
  • Net worth$1,439,295,015
Click here for more information on operating and total margins.

Updated on: 11/20/2017

2016 Outpatient Tests and Surgery Report

Tests and Surgery Sub Group Number of Cases Performed in 2016 Cases Median Charge Statewide Median Charge
Colonoscopy THERAPEUTIC 3411 $5,450 $5,105
Colonoscopy DIAGNOSTIC 702 $2,976 $3,763
General Laparoscopic Procedures GENERAL LAPAROSCOPY 41 $11,203 $20,752
Breast Surgery THERAPEUTIC 109 $8,975 $13,335
Hernia Repair INFANTS too few to calculate too few to calculate $13,446
Hernia Repair CHILDREN 51 $8,097 $11,651
Breast Surgery REPAIR/RECONSTRUCTION/COSMETIC PXS 117 $22,728 $26,947
Breast Surgery DIAGNOSTIC 12 $7,895 $10,541
Gallbladder Removal CHOLECYSTECTOMY 90 $10,594 $20,087
Hernia Repair UNSPECIFIED AGE 99 $7,458 $14,664
Hernia Repair OTHER 59 $12,333 $13,894
Liposuction TRUNK EXTREMITY 7 $12,000 $19,195
Liposuction HEAD NECK too few to calculate too few to calculate $10,472
Facial Surgery EYES ONLY 95 $6,273 $11,115
Facial Surgery FACIAL ONLY too few to calculate too few to calculate $26,529
Facial Surgery FACE & EYES too few to calculate too few to calculate $7,715
Other Gynecological Procedures BIRTH CONTROL 60 $8,235 $14,875
Knee Surgery (Arthroscopy) Knee Surgery (Arthroscopy) 910 $9,986 $13,828
Other Gynecological Procedures REMOVAL ADHESIONS 24 $14,050 $23,296
Other Gynecological Procedures FERTILITY RELATED too few to calculate too few to calculate $14,932
Other Gynecological Procedures D&C/REMOVAL FIBROIDS 84 $10,591 $17,002

Updated on: 1/16/2018

2016 Service Line

Service Line Inlier Cases Outlier Cases Number of Cases % of Hospital Total % of Regional Total
Obstetrics/Delivery 1674 50 1724 5.81% 11.92%
Oncology 844 129 973 3.28% 40.02%
Oncology Surgery 141 6 147 0.50% 65.33%
Cardiology - Open Heart Surgery 603 16 619 2.09% 46.79%
Ophthalmology 37 2 39 0.13% 43.33%
Ophthalmologic Surg 15 2 17 0.06% 89.47%
Orthopedic Surgery 2249 107 2356 7.94% 23.65%
Orthopedics 357 29 386 1.30% 27.83%
Other Obstetrics 178 5 183 0.62% 22.76%
Otolaryngology 138 8 146 0.49% 26.02%
Plastic Surgery 1 0 1 0.00% 100.00%
Psychiatry 1308 54 1362 4.59% 16.33%
Pulmonary 1495 135 1630 5.49% 13.92%
Rehabilitation 0 0 0 0.00% 0.00%
Rheumatology 116 13 129 0.43% 20.91%
Transplant Surgery 245 5 250 0.84% 100.00%
Urological Surgery 445 8 453 1.53% 44.41%
Urology 298 17 315 1.06% 12.32%
Vascular Surgery 994 60 1054 3.55% 44.21%
Burns 57 1 58 0.20% 92.06%
Cardiology - Medical 1316 127 1443 4.86% 15.58%
Dental 27 5 32 0.11% 33.68%
Dermatology 84 9 93 0.31% 32.40%
Endocrinology 219 15 234 0.79% 8.92%
Gynecology 24 1 25 0.08% 18.38%
Hematology 381 21 402 1.36% 29.54%
Infectious Disease 1294 148 1442 4.86% 17.06%
Cardiology - Invasive 901 62 963 3.25% 21.86%
Neonatology 535 39 574 1.94% 31.28%
Nephrology 523 46 569 1.92% 18.70%
Neurological Surgery 1185 63 1248 4.21% 44.35%
Neurology 1519 136 1655 5.58% 28.07%
Normal Newborn 1418 16 1434 4.83% 10.91%
ENT Surgery 311 8 319 1.08% 71.05%
Gastroenterology 1801 102 1903 6.42% 18.75%
General Medicine 890 62 952 3.21% 16.88%
General Surgery 2832 192 3024 10.19% 35.15%
Gynecological Surg 285 9 294 0.99% 37.89%
Trauma 1081 135 1216 4.10% 47.57%
Total 27,821 1,843 29,664 100% 21.23%

Updated on: 11/20/2017

Patient Satisfaction Survey

Patient Survey Collection Dates: Oct 2016 - Sep 2017
Released in July 2018

University of Virginia Medical Center's Overall

How do patients rate the hospital overall?
Hospital
Would patients recommend the hospital to friends and family?
Hospital

University of Virginia Medical Center's Comfort

How often were the patients rooms and bathrooms kept clean?
Hospital
How often did patients receive help quickly from hospital staff?
Hospital
How often was the area around patients rooms kept quiet at night?
Hospital
How often did nurses communicate well with patients?
Hospital

University of Virginia Medical Center's Communication

How often did doctors communicate well with patients?
Hospital
How often did staff explain about medicines before giving them to patients?
Hospital
Were patients given information about what to do during their recovery at home?
Hospital
VA
US
How did patient understood their care when they left the hospital?
Hospital

Updated on: 08/09/2018